IP Library › Granted Patent US 12,008,601
Granted Patent B2
US 12,008,601 · App. 17/716,679 · Granted Jun 11, 2024

Methods and systems for generating and managing electronic communication campaigns

Inventors: Puttu Lingamallegowda (Bangalore, IN); Apurva Jani (Cary, NC)
Assignee: FMR LLC
G06Q30/0276G06Q30/0201G06Q30/0264G06Q30/0282
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 12,008,601
App. No.
17/716,679
Granted
Jun 11, 2024
Kind
B2
Abstract

Methods and apparatuses are described for generating and managing electronic communication campaigns. A data storage container receives campaign data comprising electronic communication metadata and structured review data from a first computing device. A server prepares one or more electronic communications based upon the campaign data by partitioning the structured review data into one or more subsets, each associated with a user identifier, and generating, for each subset, an electronic communication addressed to a user corresponding to the user identifier and comprising a URL to access the review data. The server transmits the prepared electronic communications to one or more remote computing devices. The data storage container updates the structured review data using input received from each remote computing device after detecting activation of the URL transmitted to the remote computing device to access the review data.

Claims (49)

1. A computerized method of generating and managing electronic communication campaigns, the method comprising:

receiving, by a data storage container in a cloud environment, campaign data from a first computing device, the campaign data comprising electronic communication metadata and structured review data, the structured review data including security access permissions for a plurality of computer system users and each row of the structured review data including a reviewer identifier;

preparing, by a server computing device, one or more electronic communications based upon the campaign data, comprising:

identifying one or more rows of structured review data that correspond to each unique reviewer identifier,

extracting the identified rows of structured review data for each unique reviewer identifier into a separate memory location in the data storage container comprising a subset of structured review data, and

generating, for each subset of structured review data, an electronic communication using the electronic communication metadata, the electronic communication addressed to a reviewer corresponding to the reviewer identifier and comprising a URL to access the structured review data, the URL including the reviewer identifier as an in-line parameter;

transmitting, by the server computing device, the prepared electronic communications to one or more remote computing devices;

detecting, by the data storage container, activation of at least one of the URLs transmitted to the remote computing devices;

displaying, by the data storage container, a user interface on the remote computing device that activated the URL, the user interface comprising a display area directly linked to the data storage container and that contains the subset of structured review data for the associated reviewer, wherein at least a portion of the displayed structured review data is editable by the reviewer;

receiving, by the data storage container, one or more changes to the editable structured review data from the remote computing device that activated the URL; and

updating, by the data storage container, the structured review data for the associated reviewer based upon the changed structured review data received from the remote computing device that activated the URL.

2. The method of claim 1 , wherein the electronic communication metadata comprises a campaign name, a campaign manager identifier, a communication subject, one or more sender addresses, one or more recipient addresses, and a campaign schedule.

3. The method of claim 1 , wherein generating, for each subset of structured review data, an electronic communication using the electronic communication metadata comprises:

generating a new electronic communication;

determining a reviewer address based on the reviewer identifier for the subset of structured review data;

assigning the reviewer address to a recipient field in the electronic communication;

generating the URL for the subset of review data, the URL referencing the separate location of the subset of review data in the data storage container; and

inserting the URL into a content field in the electronic communication.

4. The method of claim 3 , wherein transmitting the prepared electronic communications to one or more remote computing devices comprises:

determining a remote computing device associated with the reviewer address in each prepared electronic communication; and

transmitting the prepared electronic communication to the remote computing device based upon the reviewer address.

5. The method of claim 4 , wherein upon detecting activation of the URL in the prepared electronic communication, the remote computing device establishes a network connection to the data storage container and retrieves the subset of structured review data referenced by the URL from the data storage container.

6. The method of claim 1 , wherein the data storage container transmits a notification to a campaign tracking device after updating the structured review data.

7. A computer system for generating and managing electronic communication campaigns, the system comprising:

a server computing device and a data storage container in a cloud computing environment,

the data storage container receiving campaign data from a first computing device, the campaign data comprising electronic communication metadata and structured review data, the structured review data including security access permissions for a plurality of computer system users and each row of the structured review data including a reviewer identifier,

the server computing device:

preparing one or more electronic communications based upon the campaign data, comprising:

identifying one or more rows of structured review data that correspond to each unique reviewer identifier,

extracting the identified rows of structured review data for each unique reviewer identifier into a separate memory location in the data storage container comprising a subset of structured review data, and

generating, for each subset of structured review data, an electronic communication using the electronic communication metadata, the electronic communication addressed to a reviewer corresponding to the reviewer identifier and comprising a URL to access the structured review data, the URL including the reviewer identifier as an in-line parameter;

transmitting the prepared electronic communications to one or more remote computing devices; and

the data storage container:

detecting activation of at least one of the URLs transmitted to the remote computing devices;

displaying a user interface on the remote computing device that activated the URL, the user interface comprising a display area directly linked to the data storage container and that contains the subset of structured review data for the associated reviewer, wherein at least a portion of the displayed structured review data is editable by the reviewer;

receiving one or more changes to the editable structured review data from the remote computing device that activated the URL; and

updating the structured review data for the associated reviewer based upon the changed structured review data received from the remote computing device that activated the URL.

8. The system of claim 7 , wherein the electronic communication metadata comprises a campaign name, a campaign manager identifier, a communication subject, one or more sender addresses, one or more recipient addresses, and a campaign schedule.

9. The system of claim 7 , wherein generating, for each subset of structured review data, an electronic communication using the electronic communication metadata comprises:

generating a new electronic communication;

determining a reviewer address based on the reviewer identifier for the subset of structured review data;

assigning the reviewer address to a recipient field in the electronic communication;

generating the URL for the subset of review data, the URL referencing the separate location of the subset of review data in the data storage container; and

inserting the URL into a content field in the electronic communication.

10. The system of claim 9 , wherein transmitting the prepared electronic communications to one or more remote computing devices comprises:

determining a remote computing device associated with the reviewer address in each prepared electronic communication; and

transmitting the prepared electronic communication to the remote computing device based upon the reviewer address.

11. The system of claim 10 , wherein upon detecting activation of the URL in the prepared electronic communication, the remote computing device establishes a network connection to the data storage container and retrieves the subset of structured review data referenced by the URL from the data storage container.

12. The system of claim 7 , wherein the data storage container transmits a notification to a campaign tracking device after updating the structured review data.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 10, 2022
From: LINGAMALLEGOWDA, PUTTU; JANI, APURVA
To: FMR LLC
Reel/Frame 059879/0259 →
Continuity (1)
Related Publication 20230325888A1 · Oct 12, 2023