Health care system to aid triage management

1. A method comprising:

interacting, via a healthcare system, with an integration system and requesting for a first authentication token;

receiving, via the healthcare system, a command requesting information on a patient along with the first authentication token, retrieving information and forwarding the command requesting information on the patient to the integration system;

automatically determining, via the integration system, that the first authentication token is valid and requesting for a second authentication token when the first authentication token is invalid;

retrieving, via the healthcare system, context data comprising a plurality of parameters relating to the patient from a plurality of external and internal databases by interfacing with the integration system when one of the first authentication token and the second authentication token is valid, the parameters comprising current and historical data relating to the patient, wherein the integration system obtains the context data from the plurality of external and internal databases and communicates to the healthcare system;

forming, via the healthcare system, a consolidated electronic medical record, using a plurality of electronic medical records of the patient, retrieved from the plurality of external and internal databases;

receiving, via the healthcare system, symptoms of a medical problem of the patient;

determining, via the healthcare system, based on the symptoms, a timeline of healthcare activities performed in relation to the patient and filtering the plurality of parameters to find relevant parameters;

determining, via the healthcare system, based on the symptoms and the relevant parameters, a degree of urgency in treatment and a recommendation to assist in triage of the patient; and

providing, via the healthcare system, the degree of urgency and the recommendation to a healthcare provider to assist in the triage of the patient;

wherein the context data can be at least one of a patient specific data, a healthcare provider specific data, and a medical problem specific data;

wherein the recommendation is provided based on predictive analytics, prescriptive analytics, adaptive analytics, and collaborative filtering on at least one of a chat, a collaboration history, a chat context, commands given by participants during the chat, and the consolidated electronic medical record of the patient to render treatment suggestions and insights to the participants and the consolidated electronic medical record of the patient;

wherein the healthcare system is configured to provide the recommendation using a predictive algorithms by searching for symptoms in at least one of the chat, and the collaboration history and arrive at the treatment suggestions and insights regarding at least one of diagnosis that the patient is suffering, and medications for the diagnosis, based on a message by the participants in a chat session; and

wherein the method is configured to aid triage management by the healthcare system.

2. The method of claim 1 , wherein the recommendation also assists in determining a probable diagnosis of the medical problem.

3. The method of claim 2 , wherein the recommendation also includes (A) diagnostics to be performed for confirmation of the probable diagnosis, (B) drugs suitable for a treatment of the probable diagnosis, and (C) specialist healthcare providers having experience in the treatment of the probable diagnosis.

4. The method of claim 2 , further comprising sending alerts to the healthcare provider having responsibility for the patient upon determining that the triage of the patient matches a pre-determined threshold.

5. The method of claim 1 , wherein the plurality of external and internal databases comprises (A) an electronic medical record system storing electronic medical records linked to the healthcare provider, each electronic medical record containing information related to a corresponding patient, (B) a cloud database storing data captured using Internet of Things (IoT) devices associated with the patient and (C) a monitoring database storing information collected by monitoring devices attached to the patient.

6. The method of claim 5 , wherein the current and historical data comprise records of the patient, lab reports, data from IoT devices, data from monitoring devices, and clinical workflows available at multiple electronic medical record systems.

7. The method of claim 6 , wherein the records of the patient comprise patient information, symptoms of previous medical problems, details of visits, details of upcoming appointments, doctor's notes, observations, clinical summary, medications, patient documents and care plan.

8. A tangible non-transitory machine-readable medium comprising instructions executable by a processor for implementing an operation in a healthcare system for aiding triage management, the operation comprises:

interacting, via the healthcare system, with an integration system and requesting for a first authentication token;

receiving, via the healthcare system, a command requesting information on a patient along with the first authentication token, retrieving information and forwarding the command requesting information on the patient to the integration system;

automatically determining, via the integration system, that the first authentication token is valid and requesting for a second authentication token when the first authentication token is invalid;

retrieving, via the healthcare system, context data comprising a plurality of parameters relating to the patient from a plurality of external and internal databases by interfacing with the integration system when one of the first authentication token and the second authentication token is valid, the parameters comprising current and historical data relating to the patient, wherein the integration system obtains the context data from the plurality of external and internal databases and communicates to the healthcare system;

forming, via the healthcare system, a consolidated electronic medical record, using a plurality of electronic medical records of the patient, retrieved from the plurality of external and internal databases;

receiving, via the healthcare system, symptoms of a medical problem of the patient;

determining, via the healthcare system, based on the symptoms, a timeline of healthcare activities performed in relation to the patient and filtering the plurality of parameters to find relevant parameters;

determining, via the healthcare system based on the symptoms and the relevant parameters, a degree of urgency in treatment and a recommendation to assist in triage of the patient; and

providing, via the healthcare system, the degree of urgency and the recommendation to a healthcare provider to assist in the triage of the patient;

wherein the context data can be at least one of a patient specific data, a healthcare provider specific data, and a medical problem specific data; and

wherein the recommendation is provided based on predictive analytics, prescriptive analytics, adaptive analytics, and collaborative filtering on at least one of a chat, a collaboration history, a chat context, commands given by participants during the chat, and the consolidated electronic medical record of the patient to render treatment suggestions and insights to the participants and the consolidated electronic medical record of the patient;

wherein the healthcare system is configured to provide the recommendation using a predictive algorithms by searching for symptoms in at least one of the chat, and the collaboration history and arrive at the treatment suggestions and insights regarding at least one of diagnosis that the patient is suffering, and medications for the diagnosis, based on a message by the participants in a chat session.

9. The non-transitory machine-readable medium of claim 8 , wherein the recommendation also assists in determining a probable diagnosis of the medical problem.

10. The non-transitory machine-readable medium of claim 9 , wherein the recommendation also includes (A) diagnostics to be performed for confirmation of the probable diagnosis, (B) drugs suitable for a treatment of the probable diagnosis, and (C) specialist healthcare providers having experience in the treatment of the probable diagnosis.

11. The non-transitory machine-readable medium of claim 9 , the operation further comprises sending alerts to the healthcare provider having responsibility for the patient upon determining that the triage of the patient matches a pre-determined threshold.

12. The non-transitory machine-readable medium of claim 11 , wherein the external and internal plurality of databases comprises (A) an electronic medical record system storing electronic medical records linked to the healthcare provider, each electronic medical record containing information related to a corresponding patient, (B) a cloud database storing data captured using Internet of Things (IoT) devices associated with the patient and (C) a monitoring database storing information collected by monitoring devices attached to the patient.

13. The non-transitory machine-readable medium of claim 12 , wherein the current and historical data comprise records of the patient, lab reports, data from IoT devices, data from monitoring devices, and clinical workflows available at multiple electronic medical record systems.

14. The non-transitory machine-readable medium of claim 13 , wherein the records of the patient comprise patient information, symptoms of previous medical problems, details of visits, details of upcoming appointments, doctor's notes, observations, clinical summary, medications, patient documents and care plan.

15. A digital processing system comprising:

a memory to store instructions; a processor to execute the instructions stored in the memory to cause the digital processing system to perform actions of:

interacting, via the digital processing system, with an integration system and requesting for a first authentication token;

receiving, via the digital processing system, a command requesting information on a patient along with the first authentication token, retrieving information and forwarding the command requesting information on the patient to the integration system;

automatically determining, via the integration system, that the first authentication token is valid and requesting for a second authentication token when the first authentication token is invalid;

retrieving, via the digital processing system, context data comprising a plurality of parameters relating to the patient from a plurality of external and internal databases by interfacing with the integration system when one of the first authentication token and the second authentication token is valid, the parameters comprising current and historical data relating to the patient, wherein the integration system obtains the context data from the plurality of external and internal databases and communicates to a healthcare system;

forming, via the digital processing system, a consolidated electronic medical record, using a plurality of electronic medical records of the patient, retrieved from the external and internal plurality of databases;

receiving, via the digital processing system, symptoms of a medical problem of the patient; determining, via the digital processing system, based on the symptoms, a timeline of healthcare activities performed in relation to the patient and filtering the plurality of parameters to find relevant parameters;

determining, via the digital processing system, based on the symptoms and the relevant parameters, a degree of urgency in treatment and a recommendation to assist in a triage of the patient; and

providing, via the digital processing system, the degree of urgency and the recommendation to a healthcare provider to assist in the triage of the patient;

wherein the context data can be at least one of a patient specific data, a healthcare provider specific data, and a medical problem specific data; and

wherein the recommendation is provided based on predictive analytics, prescriptive analytics, adaptive analytics, and collaborative filtering on at least one of a chat, a collaboration history, a chat context, commands given by participants during the chat, and the consolidated electronic medical record of the patient to render treatment suggestions and insights to the participants and the consolidated electronic medical record of the patient;

wherein the healthcare system is configured to provide the recommendation using predictive algorithms by searching for symptoms in at least one of the chat, and the collaboration history and arrive at the treatment suggestions and insights regarding at least one of diagnosis that the patient is suffering, and medications for the diagnosis, based on a message by the participants in a chat session; and

wherein the digital processing system is configured to aid triage management of the patient.

16. The digital processing system of claim 15 , wherein the recommendation also assists in determining a probable diagnosis of the medical problem.

17. The digital processing system of claim 16 , wherein the recommendation also includes (A) diagnostics to be performed for confirmation of the probable diagnosis, (B) drugs suitable for a treatment of the probable diagnosis, and (C) specialist healthcare providers having experience in the treatment of the probable diagnosis.

18. The digital processing system of claim 16 , further performing the actions of sending alerts to the healthcare provider having responsibility for the patient upon determining that the triage of the patient matches a pre-determined threshold.

19. The digital processing system of claim 18 , wherein the plurality of external and internal databases comprises (A) an electronic medical record system storing electronic medical records linked to the healthcare provider, each electronic medical record containing information related to a corresponding patient, (B) a cloud database storing data captured using Internet of Things (IoT) devices associated with the patient and (C) a monitoring database storing information collected by monitoring devices attached to the patient.

20. The digital processing system of claim 19 , wherein the current and historical data comprise records of the patient, lab reports, data from IoT devices, data from monitoring devices, and clinical workflows available at multiple electronic medical record systems, wherein the records of the patient comprise patient information, symptoms of previous medical problems, details of visits, details of upcoming appointments, doctor's notes, observations, clinical summary, medications, patient documents and care plan.