Granted Patent B1

US 12,190,300 · App. 17/444,982 · Granted Jan 7, 2025

Inventors: Urich T. Bowers (Brideville, PA); Mecal McDade (New Alexandria, PA); Todd Tkach (Wexford, PA); Fernando Alfaro (Sewickley, PA); Jeremy Moore (Pittsburgh, PA)

Assignee: The PNC Financial Services Group, Inc.

G06Q20/108G06N20/00G06Q20/3221G06Q20/3223G06Q20/4037G06Q20/405G06Q30/0283G06Q40/02G06Q20/023G06Q30/0185G06Q50/01

Abstract

Claims (113)

1. A system for preventing a negative balance, comprising:

a memory storing instructions;

a database, in electronic communication with the memory, configured to store information comprising:

account information associated with an account at an institution;

user information for a user associated with the account; and

a mobile device unique identifier for a mobile device associated with the user; and

at least one processor, in electronic communication with the database, configured to execute the instructions to perform operations comprising:

determining an account balance associated with the account;

associating a first mode of operation and a second mode of operation for the account, the first mode of operation being a separate and distinct mode of software operation than the second mode of operation, the first mode of operation involving functions that the at least one processor is unable to perform while in the second mode of operation;

determining, based on the account balance and the generated prediction, whether the account is in the second mode of operation;

determining, based on location services configured on the mobile device, geolocation information associated with the mobile device;

determining, based on the geolocation information, a user location;

determining, when the account is in the first mode of operation, whether at least one danger condition associated with a likelihood of entering the second mode of operation is present based on the user location;

in response to determining that the account will be in the second mode of operation based on the user location, disabling the first mode of operation and triggering the second mode of operation, wherein the processor permits the user to navigate only within a second mode dashboard configuration associated with the second mode of operation for performing a limited set of electronic operations associated with a set of electronic balance controls, and wherein the second mode of operation automatically provides a plurality of transaction controls consisting of:

locking a financial card associated with the account;

permitting processing of one or more checks; and

permitting processing of previously scheduled automatic payments;

transmitting, upon determining the account is in the second mode of operation, a first notification on the second mode dashboard configuration based on the mobile device unique identifier, that the account is within a range of entering the second mode of operation based on the user location;

receiving a request for a transfer of funds based on a transaction initiated through the financial card;

denying the request for the transfer of funds while the account is in the second mode of operation and the financial card is locked; and

transmitting to the user, via the second mode dashboard configuration, a second notification presenting a plurality of options to manage the account when the account is in the second mode dashboard configuration, wherein the plurality of options are configured to be presented for a specific period of availability, wherein the specific period of availability includes an allotted amount of time for an option to be selected on an interactive window by the user.

2. The system of claim 1 , wherein determining whether at least one danger condition is present further comprises:

determining that the user location is within a predetermined distance of a merchant; and

determining, based on the account information, that the account previously entered the second mode of operation as a result of purchasing one or more products from the merchant.

3. The system of claim 1 , wherein determining whether at least one danger condition is present further comprises:

determining that the user location is within a predetermined distance of a merchant; and

determining, based on the account information, that the user is at the user location at a time period during which the account previously entered the second mode of operation.

4. The system of claim 1 , wherein determining whether at least one danger condition is present further comprises:

determining that the user location is within a predetermined distance of a merchant; and

determining, based on the account information, one or more patterns corresponding to account deposits or account expenditures;

determining, based on the one or more patterns, a probability that the account will enter the second mode of operation; and

determining that the probability is within a predetermined range.

5. The system of claim 4 , wherein the one or more patterns are associated with a time period of account deposits below a predetermined threshold.

6. The system of claim 4 , wherein the one or more patterns are associated with a time period of account expenditures above a predetermined threshold.

7. The system of claim 4 , wherein the one or more patterns are determined by applying one or more machine learning algorithms to analyze the account information.

8. The system of claim 1 , wherein determining whether at least one danger condition is present further comprises:

determining that the user location is within a predetermined distance of a merchant;

receiving merchant information associated with the merchant; and

determining, based on the merchant information, at least one of:

that the merchant sells one or more products with a value above a predetermined threshold;

that the merchant has a reputation score below a predetermined threshold; or

that the merchant provides credit at an interest rate above a predetermined threshold.

9. The system of claim 1 , wherein determining whether at least one danger condition is present further comprises:

determining that the user location is within a predetermined distance of a merchant;

receiving other account information associated with one or more other accounts at the institution; and

determining that, based on the other account information, at least one of:

the one or more other accounts have entered a second mode of operation as a result of purchasing from the merchant; or

the user is at the user location at a time period during which the one or more other accounts have entered a second mode of operation.

10. The system of claim 1 , wherein transmitting the notification to the mobile device further comprises:

transmitting to the mobile device for display on the user interface, based on the mobile device unique identifier, a list of merchant locations;

receiving from the mobile device a selection of one or more merchant locations from the list of merchant locations;

determining that the user location is within a predetermined distance of the selected one or more merchant locations; and

transmitting the notification to the mobile device.

11. The system of claim 1 , wherein transmitting the notification to the mobile device further comprises:

determining that the user location is within a predetermined distance of a merchant;

determining that the account is in the second mode of operation; and

transmitting to the mobile device for display, based on the mobile device unique identifier, the notification.

12. The system of claim 1 , wherein transmitting the notification to the mobile device further comprises:

determining that the user location is within a predetermined distance of a merchant;

determining that the account balance is below a predetermined threshold; and

transmitting to the mobile device for display, based on the mobile device unique identifier, the notification.

13. The system of claim 1 , wherein the at least one processor is further configured to perform operations comprising:

transmitting to the mobile device for display on the user interface, based on the mobile device unique identifier, a list of merchant locations;

receiving from the mobile device a selection of one or more merchant locations from the list of merchant locations;

determining that the user location is within a predetermined distance of the selected one or more merchant locations; and

locking the account while the user location is within the predetermined distance of the selected one or more merchant locations.

14. The system of claim 13 , wherein the at least one processor is further configured to perform operations comprising:

transmitting to the mobile device for display, based on the mobile device unique identifier, a notification that the account is locked.

15. The system of claim 1 , wherein the at least one processor is further configured to perform operations comprising:

receiving, from the institution, user information including at least one of financial history data, account history data, aggregated data, or non-financial data associated with the account;

predicting, based on the account balance, a future balance using the user information; and

determining, based on the future balance, whether the at least one danger condition is present.

16. The system of claim 15 , wherein the future balance is predicted by applying one or more machine learning algorithms to analyze the user information.

17. The system of claim 1 , wherein the at least one processor is further configured to perform operations comprising:

transmitting to a second mobile device for display, based on a second mobile device unique identifier associated with a second user associated with the account, a notification when the at least one danger condition is present.

18. The system of claim 1 , wherein the at least one processor is further configured to perform operations comprising:

transmitting to the mobile device for display, based on the mobile device unique identifier, a request for consent to provide the geolocation information associated with the mobile device;

receiving from the mobile device the requested consent to provide the geolocation information; and

receiving from the mobile device, based on the requested consent, the geolocation information.

19. A tangible, non-transitory computer-readable medium comprising instructions that, when executed by at least one processor, cause the at least one processor to perform operations comprising:

associating a user with an account at an institution;

associating the user with a mobile device unique identifier for a mobile device;

determining an account balance associated with the account;

associating a first mode of operation and a second mode of operation for the account, the first mode of operation being a separate and distinct mode of software operation than the second mode of operation, the first mode of operation involving functions that the at least one processor is unable to perform while in the second mode of operation;

determining, based on the account balance, whether the account is in the second mode of operation;

determining, based on location services configured on the mobile device, geolocation information associated with the mobile device;

determining, based on the geolocation information, a user location;

determining, when the account is in the first mode of operation, whether at least one danger condition associated with a likelihood of entering the second mode of operation is present based on the user location;

in response to determining that the account will be in the second mode of operation based on the user location, disabling the first mode of operation and triggering the second mode of operation, wherein the processor permits the user to navigate only within a second mode dashboard configuration associated with the second mode of operation for performing a limited set of electronic operations associated with a set of electronic balance controls, and wherein the second mode of operation automatically provides a plurality of transaction controls consisting of:

locking a financial card associated with the account;

permitting processing of one or more checks; and

permitting processing of previously scheduled automatic payments;

transmitting, upon determining the account is in the second mode of operation, a first notification on the second mode dashboard configuration based on the mobile device unique identifier, that the account is within a range of entering the second mode of operation based on the user location;

receiving a request for a transfer of funds based on a transaction initiated through the financial card;

denying the request for the transfer of funds while the account is in the second mode of operation and the financial card is locked; and

transmitting to the user, via the second mode dashboard configuration, a second notification presenting a plurality of options to manage the account when the account is in the second mode dashboard configuration, wherein the plurality of options are configured to be presented for a specific period of availability, wherein the specific period of availability includes an allotted amount of time for an option to be selected on an interactive window by the user.

20. A computer-implemented method for performing, by at least one processor, operations for preventing a negative balance comprising:

associating a user with an account at an institution;

associating the user with a mobile device unique identifier for a mobile device;

determining an account balance associated with the account;

associating a first mode of operation and a second mode of operation for the account, the first mode of operation being a separate and distinct mode of software operation than the second mode of operation, the first mode of operation involving functions that the at least one processor is unable to perform while in the second mode of operation;

determining, based on the account balance, whether the account is in the second mode of operation;

determining, based on location services configured on the mobile device, geolocation information associated with the mobile device;

determining, based on the geolocation information, a user location;

determining, when the account is in the first mode of operation, whether at least one danger condition associated with a likelihood of entering the second mode of operation is present based on the user location;

in response to determining that the account will be in the second mode of operation based on the user location, disabling the first mode of operation and triggering the second mode of operation, wherein the processor permits the user to navigate only within a second mode dashboard configuration associated with the second mode of operation for performing a limited set of electronic operations associated with a set of electronic balance controls, and wherein the second mode of operation automatically provides a plurality of transaction controls consisting of:

locking a financial card associated with the account;

permitting processing of one or more checks; and

permitting processing of previously scheduled automatic payments;

transmitting, upon determining the account is in the second mode of operation, a first notification on the second mode dashboard configuration based on the mobile device unique identifier, that the account is within a range of entering the second mode of operation based on the user location;

receiving a request for a transfer of funds based on a transaction initiated through the financial card;

denying the request for the transfer of funds while the account is in the second mode of operation and the financial card is locked; and

transmitting to the user, via the second mode dashboard configuration, a second notification presenting a plurality of options to manage the account when the account is in the second mode dashboard configuration, wherein the plurality of options are configured to be presented for a specific period of availability, wherein the specific period of availability includes an allotted amount of time for an option to be selected on an interactive window by the user.

Assignments (2)

Continuity (2)

References Cited (400)

Cited By (2)

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