IP Library Granted Patent US 12,360,739
Granted Patent B2
US 12,360,739 · App. 18/530,596 · Granted Jul 15, 2025

Processing system having a machine learning engine for providing an output via a digital assistant system

Inventors: Elizabeth C. Schreier (Glenview, IL); Jamie E. Grahn (Lakemoor, IL)
Assignee: Allstate Insurance Company
G06F3/167G06F3/0482G06N20/00G10L15/22G10L17/22H04W4/021
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Quick Facts
Patent No.
US 12,360,739
App. No.
18/530,596
Granted
Jul 15, 2025
Kind
B2
Abstract

Aspects of the disclosure relate to generating outputs using a digital personal assistant computing control platform and machine learning. A computing platform may receive, from a digital personal assistant computing device, a first voice command input. The computing platform may then determine, via machine learning algorithms, an identifier output indicating a user associated with the first voice command input and a location output indicating a geographic location associated with the user. The computing platform may determine, via a stored calendar, an availability output indicating availability associated with the user. Based on the identifier output, the location output, and the availability output, a charitable opportunity output indicating a charitable opportunity may be determined by the computing platform and may be transmitted to a computing device associated with the charitable opportunity. Acceptance of the opportunity may be received and the computing platform may update the stored calendar to include the charitable opportunity.

Claims (62)

1. A computing platform comprising:

at least one processor;

a communication interface communicatively coupled to the at least one processor; and

memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to:

receive a first voice command input of a user of a mobile device;

determine a geographic location associated with the mobile device;

determine, based on the location of the mobile device and an availability output associated with the user obtained via a stored calendar application of the mobile device, a charitable opportunity output indicating a charitable opportunity;

transmit, via the communication interface to a computing device associated with the charitable opportunity and after receiving a second voice command input indicating acceptance of the charitable opportunity, an acceptance input;

generate, based on the geographic location associated with the mobile device and in response to the acceptance input, a selectable link to access directions from the geographic location associated with the mobile device to a location associated with the charitable opportunity; and

transmit, via the communication interface and to the mobile device, the link for display on a display device of the mobile device.

2. The computing platform of claim 1 , wherein the computer-readable instructions further cause the computing platform to:

receive, via the display device, a selection of the selectable link to access directions; and

cause the mobile device, based on the selection of the selectable link, to access the directions from the geographic location associated with the mobile device to a location associated with the charitable opportunity.

3. The computing platform of claim 1 , wherein the charitable opportunity comprises a charity event, the selectable link comprising directions from the geographic location associated with the mobile device to a location of the charity event.

4. The computing platform of claim 1 , wherein the first voice command input of the user of the mobile device is in response to an audio query output by a digital personal assistant computing system.

5. The computing platform of claim 1 , wherein the computer-readable instructions further cause the computing platform to:

generate a selectable link to donate money based on the charitable opportunity; and

display, on a display device, the link to donate money based on the charitable opportunity.

6. The computing platform of claim 5 , wherein the computer-readable instructions further cause the computing platform to:

receive, via the display device, a selection of the selectable link to donate money; and

cause the mobile device, based on the selection of the selectable link to donate money, to access a monetary fund for providing the donation in response to the charitable opportunity.

7. The computing platform of claim 1 , wherein the computer-readable instructions further cause the computing platform to:

determine, via a machine learning algorithm, an identifier indicating the user associated with the mobile device; and

update, after transmitting the acceptance input, a stored calendar of the mobile device to include the charitable opportunity.

8. The computing platform of claim 1 , wherein the computer-readable instructions further cause the computing platform to:

display, on the display device and after updating the stored calendar, a notification of the updated stored calendar.

9. A method comprising:

receiving, at a computing platform and via a communication interface, a first voice command input of a user of a mobile device;

determining a geographic location associated with the mobile device;

determining, based on the location of the mobile device and an availability output associated with the user obtained via a stored calendar application of the mobile device, a charitable opportunity output indicating a charitable opportunity;

transmitting, via the communication interface to a computing device associated with the charitable opportunity and after receiving a second voice command input indicating acceptance of the charitable opportunity, an acceptance input;

generating, based on the geographic location associated with the mobile device and in response to the acceptance input, a selectable link to access directions from the geographic location associated with the mobile device to a location associated with the charitable opportunity; and

transmitting, via the communication interface and to the mobile device, the link for display on a display device of the mobile device.

10. The method of claim 9 , further comprising:

receiving, via the display device, a selection of the selectable link to access directions; and

causing the mobile device, based on the selection of the selectable link, to access the directions from the geographic location associated with the mobile device to a location associated with the charitable opportunity.

11. The method of claim 9 , wherein the charitable opportunity comprises a charity event, the selectable link comprising directions from the geographic location associated with the mobile device to a location of the charity event.

12. The method of claim 9 , wherein the first voice command input of the user of the mobile device is in response to an audio query output by a digital personal assistant computing system.

13. The method of claim 9 , further comprising:

generating a selectable link to donate money based on the charitable opportunity; and

displaying, on a display device, the link to donate money based on the charitable opportunity.

14. The method of claim 13 , further comprising:

receiving, via the display device, a selection of the selectable link to donate money; and

causing the mobile device, based on the selection of the selectable link to donate money, to access a monetary fund for providing the donation in response to the charitable opportunity.

15. The method of claim 9 , further comprising:

determining, via a machine learning algorithm, an identifier indicating the user associated with the mobile device; and

updating, after transmitting the acceptance input, a stored calendar of the mobile device to include the charitable opportunity.

16. A non-transitory computer-readable storage medium having computer-executable program instructions stored thereon that when executed by a processor, cause a computing device to perform:

receiving, via a communication interface, a first voice command input of a user of a mobile device;

determining a geographic location associated with the mobile device;

determining, based on the location of the mobile device and an availability output associated with the user obtained via a stored calendar application of the mobile device, a charitable opportunity output indicating a charitable opportunity;

transmitting, via the communication interface to a computing device associated with the charitable opportunity and after receiving a second voice command input indicating acceptance of the charitable opportunity, an acceptance input;

generating, based on the geographic location associated with the mobile device and in response to the acceptance input, a selectable link to access directions from the geographic location associated with the mobile device to a location associated with the charitable opportunity; and

transmitting, via the communication interface and to the mobile device, the link for display on a display device of the mobile device.

17. The non-transitory computer-readable storage medium of claim 16 , further comprising computer-executable instructions that, when executed by the processor, cause the computing device to perform:

receiving, via the display device, a selection of the selectable link to access directions; and

causing the mobile device, based on the selection of the selectable link, to access the directions from the geographic location associated with the mobile device to a location associated with the charitable opportunity.

18. The non-transitory computer-readable storage medium of claim 16 , wherein the charitable opportunity comprises a charity event, the selectable link comprising directions from the geographic location associated with the mobile device to a location of the charity event.

19. The non-transitory computer-readable storage medium of claim 16 , wherein the first voice command input of the user of the mobile device is in response to an audio query output by a digital personal assistant computing system.

20. The non-transitory computer-readable storage medium of claim 16 , further comprising computer-executable instructions that, when executed by the processor, cause the computing device to perform:

generating a selectable link to donate money based on the charitable opportunity; and

displaying, on a display device, the link to donate money based on the charitable opportunity.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 27, 2024
From: SCHREIER, ELIZABETH C.; GRAHN, JAMIE E.
To: ALLSTATE INSURANCE COMPANY
Reel/Frame 066912/0851 →
Continuity (3)
Continuation 18111712 · Feb 20, 2023
Continuation 15921968 · Mar 15, 2018
Related Publication 20240211207A1 · Jun 27, 2024
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