Granted Patent B2

US 12,368,691 · App. 18/383,275 · Granted Jul 22, 2025

Inventors: Malinda Kieffer (Chillicothe, MO); Tanya A. Wilson (Newark, DE); Susan J. Moss (Vestal, NY); Andrzej Grabski (Glen Rock, NJ); Kiran Boosetty (Jacksonville, FL); Donna Lee Phillips (Elkton, MD); Gerard P. Gay (Seattle, WA); Robert Ronald Rosseland, Jr. (Huntersville, NC); Ravinder Kaur Sodhi (Royse City, TX); Rahul Kumar Mishra (Skillman, NJ); Samuel M. Moiyallah, Jr. (Newark, DE)

Assignee: BANK OF AMERICA CORPORATION

H04L51/066H04L51/10

Abstract

Claims (75)

1. A system for generating alternative information formats using advanced computational models for data analysis and automated processing, the system comprising:

a processing device;

a non-transitory storage device containing instructions when executed by the processing device, causes the processing device to perform the steps of:

receive a message, wherein the message comprises one or more content components;

transmit the message to an alternative information module, wherein the alternative information module comprises an alternative information database and an artificial intelligence module;

determine, using the artificial intelligence module, an alternative information format, wherein the alternative information format is based on the message, and wherein the alternative information format comprises a natural language that uses the visual-manual modality to convey meaning;

transmit the message to a sequencing module, wherein the sequencing module integrates the alternative information format into appropriate segments of the message;

import the message into a message processing environment, wherein the message processing environment comprises the artificial intelligence module;

determine, using the artificial intelligence module, the alternative information format that corresponds to the message;

create an overlayed communication, wherein the overlayed communication comprises the message and the alternative information format;

create overlayed communication elements, wherein the overlayed communication elements comprise the alternative information format that corresponds to the message;

position the overlayed communication elements into the appropriate segments of the message; and

export the overlayed communication, wherein exporting the overlayed communication comprises transferring the message to a user device.

2. The system of claim 1 , wherein the message comprises:

a video component;

an audio component; and

a textual component.

3. The system of claim 1 , wherein the alternative information format comprises sign language.

4. The system of claim 1 , wherein the alternative information database comprises a sign language database.

5. The system of claim 1 , wherein executing the instructions further causes the processing device to:

receive metadata, wherein the metadata comprises message characteristics associated with the message;

determine, using the artificial intelligence module and in response to the metadata, the alternative information format; and

create the overlayed communication, wherein the overlayed communication comprises the message and the alternative information format.

6. The system of claim 1 , wherein executing the instructions further causes the processing device to:

receive, from the user device, a user message, wherein the user message comprises an alternative information format;

determine, using the artificial intelligence module and the alternative information database and in response to the user message, a standard information format;

create a text overlay, wherein the text overlay comprises the user message and a text message that corresponds with the user message; and

transmit the text overlay to a third party device.

7. A computer program product for generating alternative information formats using advanced computational models for data analysis and automated processing, the computer program product comprising a non-transitory computer-readable medium comprising code causing an apparatus to:

receive a message, wherein the message comprises one or more content components;

transmit the message to an alternative information module, wherein the alternative information module comprises an alternative information database and an artificial intelligence module;

determine, using the artificial intelligence module, an alternative information format, wherein the alternative information format is based on the message, and wherein the alternative information format comprises a natural language that uses the visual-manual modality to convey meaning;

transmit the message to a sequencing module, wherein the sequencing module integrates the alternative information format into appropriate segments of the message;

import the message into a message processing environment, wherein the message processing environment comprises the artificial intelligence module;

determine, using the artificial intelligence module, the alternative information format that corresponds to the message;

create an overlayed communication, wherein the overlayed communication comprises the message and the alternative information format;

create overlayed communication elements, wherein the overlayed communication elements comprise the alternative information format that corresponds to the message;

position the overlayed communication elements into the appropriate segments of the message; and

export the overlayed communication, wherein exporting the overlayed communication comprises transferring the message to a user device.

8. The computer program product of claim 7 , wherein the message comprises:

a video component;

an audio component; and

a textual component.

9. The computer program product of claim 7 , wherein the alternative information format comprises sign language.

10. The computer program product of claim 7 , wherein the alternative information database comprises a sign language database.

11. The computer program product of claim 7 , wherein the code further causes the apparatus to:

receive metadata, wherein the metadata comprises message characteristics associated with the message;

determine, using the artificial intelligence module and in response to the metadata, the alternative information format; and

create the overlayed communication, wherein the overlayed communication comprises the message and the alternative information format.

12. The computer program product of claim 7 , wherein executing the instructions further causes the processing device to:

receive, from the user device, a user message, wherein the user message comprises an alternative information format;

determine, using the artificial intelligence module and the alternative information database and in response to the user message, a standard information format;

create a text overlay, wherein the text overlay comprises the user message and a text message that corresponds with the user message; and

transmit the text overlay to a third party device.

13. A method for generating alternative information formats using advanced computational models for data analysis and automated processing, the method comprising:

receiving a message, wherein the message comprises one or more content components;

transmitting the message to an alternative information module, wherein the alternative information module comprises an alternative information database and an artificial intelligence module;

determining, using the artificial intelligence module, an alternative information format, wherein the alternative information format is based on the message, and wherein the alternative information format comprises a natural language that uses the visual-manual modality to convey meaning;

transmitting the message to a sequencing module, wherein the sequencing module integrates the alternative information format into appropriate segments of the message;

importing the message into a message processing environment, wherein the message processing environment comprises the artificial intelligence module;

determining, using the artificial intelligence module, the alternative information format that corresponds to the message;

creating an overlayed communication, wherein the overlayed communication comprises the message and the alternative information format;

creating overlayed communication elements, wherein the overlayed communication elements comprise the alternative information format that corresponds to the message;

positioning the overlayed communication elements into the appropriate segments of the message; and

exporting the overlayed communication, wherein exporting the overlayed communication comprises transferring the message to a user device.

14. The method of claim 13 , wherein the message comprises:

a video component;

an audio component; and

a textual component.

15. The method of claim 13 , wherein the alternative information format comprises sign language.

16. The method of claim 13 , wherein the alternative information database comprises a sign language database.

17. The method of claim 13 , wherein the method further comprises:

receiving metadata, wherein the metadata comprises message characteristics associated with the message;

determining, using the artificial intelligence module and in response to the metadata, the alternative information format; and

creating the overlayed communication, wherein the overlayed communication comprises the message and the alternative information format.

Assignments (1)

Continuity (1)

References Cited (28)