Granted Patent B2

US 12,375,439 · App. 18/424,715 · Granted Jul 29, 2025

Inventors: Sri Vasamsetti (San Francisco, CA); Paul Matthew Jennings (Redwood City, CA); Paul Rosania (San Francisco, CA); Steven Gordon (San Francisco, CA); Michael Demmer (San Francisco, CA)

Assignee: Salesforce, Inc.

H04L51/42G06F16/113G06F16/125H04L12/185H04L51/216

Abstract

Claims (72)

1. A method comprising:

determining a virtual space within a group-based communication platform that is accessible to a plurality of users, wherein the group-based communication platform maintains a plurality of virtual spaces, including the virtual space, that are accessible to different groups of users of the group-based communication platform;

determining that a message has been posted within the virtual space by a user of the plurality of users;

determining one or more data retention policies associated with the message, the one or more data retention policies including one or more parameters that define a specified duration of time that the message is to be stored by the group-based communication platform prior to deletion;

determining that the message has been modified or deleted by the user or another user of the plurality of users;

storing the message in association with the virtual space for the specified duration of time wherein an initial form of the message, prior to the message being modified or deleted, is stored;

determining that a current time is at or after an expiration of the specified duration of time; and

in response to determining that the current time is at or after the expiration of the specified duration of time, determining that the message is to be deleted from the group-based communication platform.

2. The method as recited in claim 1 , wherein the message is stored in a first data storage location, associated with the virtual space, of a database that stores data associated with the group-based communication platform.

3. The method as recited in claim 2 , wherein determining that the message is to be deleted from the group-based communication platform comprises:

transferring the message from the first data storage location to a second data storage location of the database prior to the deletion of the message, wherein the message is to be maintained in the second data storage location for a second specified duration of time;

determining that a second current time is after a second expiration of the second specified duration of time; and

in response to determining that the second current time is after the second expiration of the second specified duration of time, causing the message to be permanently deleted from the group-based communication platform.

4. The method as recited in claim 1 , further comprising:

identifying an event associated with at least one of the message or the virtual space; and

based at least in part on a type of the event, refraining from deleting the message from the group-based communication platform.

5. The method as recited in claim 1 , wherein the one or more data retention policies are associated with an organization of the user.

6. The method as recited in claim 1 , wherein the one or more data retention policies include a first data retention policy associated with a first organization of the user and a second data retention policy associated with a second organization of a second user of the plurality of users.

7. The method as recited in claim 1 , wherein the specified duration of time begins at a time at which the message was posted to the virtual space.

8. The method as recited in claim 1 , wherein the message is modifiable by the user during the specified duration of time.

9. The method as recited in claim 1 , wherein the one or more data retention policies include a first data retention policy and a second data retention policy, further comprising:

determining that the first data retention policy indicates to retain the message for the specified duration of time;

determining that the second data retention policy indicates to retain the message for a second specified duration of time that is less than the specified duration of time; and

in response to determining that the second specified duration of time is less than the specified duration of time, retaining the message for the specified duration of time.

10. The method as recited in claim 1 , wherein the one or more data retention policies include a first data retention policy and a second data retention policy, further comprising:

determining that the first data retention policy indicates to retain the message in a first data storage location associated with the group-based communication platform at a first security level;

determining that the second data retention policy indicates to retain the message in a second data storage location associated with the group-based communication platform at a second security level;

determining that the first security level is greater than the second security level; and

in response to determining that the first security level is greater than the second security level, retaining the message for the specified duration of time in the first data storage location.

11. The method as recited in claim 1 , wherein the virtual space is a first type of virtual space that defines the specified duration of time, further comprising:

determining one or more second data retention policies associated with a second virtual space of the group-based communication platform, wherein the second virtual space is a second type of virtual space that is different than the first type of virtual space, wherein the first type of virtual space is one of a public channel or a private channel and the second type of virtual space is an other of the public channel or the private channel; and

determining that the one or more second data retention policies define a second specified duration of time that a second message posted in the second virtual space is to be stored by the group-based communication platform, wherein the second specified duration of time is different than the specified duration of time.

12. A system comprising:

memory;

one or more processors; and

one or more computer-executable instructions stored in the memory and executable by the one or more processors to perform operations comprising:

determining a virtual space within a group-based communication platform that is accessible to a plurality of users, wherein the group-based communication platform maintains a plurality of virtual spaces, including the virtual space, that are accessible to different groups of users of the group-based communication platform;

determining that a message has been posted within the virtual space by a user of the plurality of users;

determining one or more data retention policies associated with the message, the one or more data retention policies including one or more parameters that define a specified duration of time that the message is to be stored by the group-based communication platform prior to deletion;

determining that the message has been modified or deleted by the user or another user of the plurality of users;

storing the message in association with the virtual space for the specified duration of time, wherein an initial form of the message, prior to the message being modified or deleted, is stored;

determining that a current time is at or after an expiration of the specified duration of time; and

in response to determining that the current time is at or after the expiration of the specified duration of time, determining that the message is to be deleted from the group-based communication platform.

13. The system as recited in claim 12 , wherein the message is stored in a first data storage location, associated with the virtual space, of a database that stores data associated with the group-based communication platform, and wherein determining that the message is to be deleted from the group-based communication platform comprises:

transferring the message from the first data storage location to a second data storage location of the database prior to the deletion of the message, wherein the message is to be maintained in the second data storage location for a second specified duration of time;

determining that a second current time is after a second expiration of the second specified duration of time; and

in response to determining that the second current time is after the second expiration of the second specified duration of time, causing the message to be permanently deleted from the group-based communication platform.

14. The system as recited in claim 12 , wherein the operations further comprise:

identifying an event associated with at least one of the message or the virtual space; and

based at least in part on a type of the event, refraining from deleting the message from the group-based communication platform.

15. The system as recited in claim 12 , wherein the one or more data retention policies are associated with an organization of the user.

16. The system as recited in claim 12 , wherein the one or more data retention policies include a first data retention policy associated with a first organization of the user and a second data retention policy associated with a second organization of a second user of the plurality of users.

17. One or more non-transitory computer-readable media storing one or more computer-executable instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:

determining a virtual space within a group-based communication platform that is accessible to a plurality of users, wherein the group-based communication platform maintains a plurality of virtual spaces, including the virtual space, that are accessible to different groups of users of the group-based communication platform;

determining that a message has been posted within the virtual space by a user of the plurality of users;

determining one or more data retention policies associated with the message, the one or more data retention policies including one or more parameters that define a specified duration of time that the message is to be stored by the group-based communication platform prior to deletion;

determining that the message has been modified or deleted by the user or another user of the plurality of users;

storing the message in association with the virtual space for the specified duration of time, wherein an initial form of the message, prior to the message being modified or deleted, is stored;

determining that a current time is at or after an expiration of the specified duration of time; and

in response to determining that the current time is at or after the expiration of the specified duration of time, determining that the message is to be deleted from the group-based communication platform.

18. The one or more non-transitory computer-readable media as recited in claim 17 , wherein the one or more data retention policies include a first data retention policy and a second data retention policy, and wherein the operations further comprise:

determining that the first data retention policy indicates to retain the message for the specified duration of time;

determining that the second data retention policy indicates to retain the message for a second specified duration of time that is less than the specified duration of time; and

in response to determining that the second specified duration of time is less than the specified duration of time, retaining the message for the specified duration of time.

19. The one or more non-transitory computer-readable media as recited in claim 17 , wherein the one or more data retention policies include a first data retention policy and a second data retention policy, and wherein the operations further comprise:

determining that the first data retention policy indicates to retain the message in a first data storage location associated with the group-based communication platform at a first security level;

determining that the second data retention policy indicates to retain the message in a second data storage location associated with the group-based communication platform at a second security level;

determining that the first security level is greater than the second security level; and

in response to determining that the first security level is greater than the second security level, retaining the message for the specified duration of time in the first data storage location.

20. The one or more non-transitory computer-readable media as recited in claim 17 , wherein the virtual space is a first type of virtual space that defines the specified duration of time, and wherein the operations further comprise:

determining one or more second data retention policies associated with a second virtual space of the group-based communication platform, wherein the second virtual space is a second type of virtual space that is different than the first type of virtual space, wherein the first type of virtual space is one of a public channel or a private channel and the second type of virtual space is an other of the public channel or the private channel; and

determining that the one or more second data retention policies define a second specified duration of time that a second message posted in the second virtual space is to be stored by the group-based communication platform, wherein the second specified duration of time is different than the specified duration of time.

Assignments (3)

Continuity (3)

References Cited (33)