Systems, methods, and processes end to end digitization of alarm transmission for improved safety outcomes
Devices, systems, and methods for providing end to end digitization of alarm transmission for improved safety outcomes are described herein. One system includes an alarm system control panel, at least one first communication path for communicating information between the alarm system control panel and to both an alarm system monitoring station device and an alarm monitoring software application, the alarm monitoring software application communicating via at least one second communication path with the alarm system monitoring station device and a station alerting gateway device, and wherein the alarm monitoring software application communicates a data set including contextual information of a facility having an alarm event to both the alarm system monitoring station device and the station alerting gateway device.
1. A system for providing first responders with contextual information of a facility having an alarm event for enhanced public safety operations, comprising:
an alarm system control panel;
at least two first communication paths for communicating information between the alarm system control panel and to both an alarm system monitoring station device and an alarm monitoring software application, wherein the at least two first communication paths are different types of communication paths selected from the group including: a public switched telephone network path, a proprietary network communicating using a proprietary software code from a manufacturer other than the alarm system control panel manufacturer, and a communication path using proprietary network software code used by the alarm system control panel manufacturer;
the alarm monitoring software application communicating via at least one second communication path with the alarm system monitoring station device and a station alerting gateway device; and
wherein the alarm monitoring software application communicates a data set including contextual information of a facility having an alarm event to both the alarm system monitoring station device and the station alerting gateway device.
2. The system of claim 1 , wherein the at least one second communication path includes a direct second communication path between the alarm system monitoring station device and the station alerting gateway device and an indirect second communication path between the alarm system monitoring station device and the station alerting gateway device.
3. The system of claim 2 , wherein the direct second communication path is a manual dial-out voice communication path.
4. The system of claim 1 , wherein the at least one second communication path includes a manual dial-out voice communication path and a contextual information communication path.
5. The system of claim 1 , wherein the at least one second communication path is a contextual information communication path that carries information obtained and stored in a data store during installation of the system.
6. The system of claim 1 , wherein the at least one second communication path includes a contextual information communication path that carries real-time status information.
7. The system of claim 1 , wherein the at least one second communication path includes analog and digital communication paths.
8. A system for providing first responders with contextual information of a facility having an alarm event for enhanced public safety operations, comprising:
an alarm system control panel communicatingly connected to a number of alarm system devices;
at least two first communication paths for communicating information between the alarm system control panel and to both an alarm system monitoring station device and an alarm monitoring software application, wherein the at least two first communication paths are different types of communication paths selected from the group including: a public switched telephone network path, a proprietary network communicating using a proprietary software code from a manufacturer other than the alarm system control panel manufacturer, and a communication path using proprietary network software code used by the alarm system control panel manufacturer;
the alarm monitoring software application communicating via at least one second communication path with the alarm system monitoring station device and a station alerting gateway device; and
wherein the alarm monitoring software application communicates a data set including contextual information of a facility having an alarm event to both the alarm system monitoring station device and the station alerting gateway device.
9. The system of claim 8 , wherein the system further includes a controller that receives sensor data from the sensor and analyzes the data to determine whether smoke or self-test particles are present in a smoke detecting chamber.
10. The system of claim 8 , wherein the at least one second communication path include a contextual information communication path.
11. The system of claim 10 , wherein the contextual information communication path that carries information obtained and stored in a data store during at least one of installation, commissioning, and maintenance of the system.
12. The system of claim 11 , wherein the information obtained and stored in the data store was obtained from the alarm system control panel.
13. The system of claim 8 , wherein the information obtained and stored in a data store was obtained from a non-local network resource.
14. A method for providing first responders with contextual information of a facility having an alarm event for enhanced public safety operations, comprising:
providing an alarm system control panel connected via at least two first communication paths for communicating information between the alarm system control panel and to both an alarm system monitoring station device and an alarm monitoring software application, wherein the at least two first communication paths are different types of communication paths selected from the group including: a public switched telephone network path, a proprietary network communicating using a proprietary software code from a manufacturer other than the alarm system control panel manufacturer, and a communication path using proprietary network software code used by the alarm system control panel manufacturer;
providing at least one second communication path between the alarm monitoring software application and the alarm system monitoring station device and a station alerting gateway device; and
communicating via the alarm monitoring software application a data set including contextual information of a facility having an alarm event to both the alarm system monitoring station device and the station alerting gateway device.
15. The method of claim 14 , wherein communicating via the alarm monitoring software application includes communicating real-time status information.
16. The method of claim 15 , wherein communicating real-time status information includes information received from the alarm system control panel.
17. The method of claim 15 , wherein communicating real-time status information includes information received from an on-site contact's device.
18. The method of claim 15 , wherein communicating real-time status information includes information received from a non-local network resource.
19. The method of claim 15 , wherein communicating real-time status information includes at least one of traffic information or weather information.