Interactive telephone system navigation
In aspects of interactive telephone system navigation, a media device maintains a record of menu inputs to navigate an interactive telephone menu based on a first call and associates a telephone number of the first call with the record. The media device detects the telephone number initiated for a second call and provides an automated navigation of the interactive telephone menu during the second call.
1 . A method, comprising:
monitoring a first call by recording menu inputs to navigate an interactive telephone menu based on the first call;
maintaining a record of the menu inputs to navigate the interactive telephone menu based on the first call and associating a telephone number of the first call with the record by associating a menu input provided during the first call relative to a navigation point within the interactive telephone menu during the first call;
detecting a second call initiated to the telephone number involving the interactive telephone menu;
identifying the navigation point of the interactive telephone menu during the second call; and
automatically navigating the interactive telephone menu by outputting information including the menu inputs during the second call based on the record of the menu inputs and providing the menu input at the navigation point within the interactive telephone menu based on identifying the navigation point.
2 . The method of claim 1 , wherein maintaining the record of the menu inputs includes recording one or more keypad entries during the first call.
3 . The method of claim 1 , wherein maintaining the record of the menu inputs includes recording one or more speech inputs during the first call.
4 . The method of claim 1 , wherein automatically navigating the interactive telephone menu includes providing the menu input at an elapsed time since a start of the second call.
5 . The method of claim 1 , further comprising providing a menu input based on detecting an input receiving mode of the interactive telephone menu.
6 . The method of claim 1 , wherein automatically navigating the interactive telephone menu is based on providing a prompt to accept the information including the menu inputs and receiving a confirmation.
7 . The method of claim 6 , further comprising determining a context of the first call, wherein the prompt indicates the information including the menu inputs is based on the context of the first call.
8 . The method of claim 1 , wherein associating the menu input provided during the first call relative to the navigation point within the interactive telephone menu during the first call involves identifying navigation points of the interactive telephone menu that are associated with the menu inputs.
9 . The method of claim 1 , wherein the menu inputs indicate an elapsed time between inputs individual inputs.
10 . A media device, comprising:
a memory to maintain a record of menu inputs monitored from a first call involving navigating an interactive telephone menu during the first call;
one or more sensors to record the menu inputs; and
a processor coupled with the memory, the processor configured to cause the media device to:
associate a telephone number of the first call with the record by associating a menu input provided during the first call relative to a navigation point within the interactive telephone menu during the first call;
detect a second call initiated to the telephone number involving the interactive telephone menu;
identify the navigation point of the interactive telephone menu during the second call; and
automatically navigate the interactive telephone menu by outputting information including the menu inputs during the second call based on the record of the menu inputs and providing the menu input at the navigation point within the interactive telephone menu based on identifying the navigation point.
11 . The media device of claim 10 , wherein the processor further causes the media device to record one or more keypad entries during the first call.
12 . The media device of claim 10 , wherein the processor further causes the media device to provide the menu input at an elapsed time since a start of the second call.
13 . The media device of claim 10 , wherein the processor further causes the media device to automatically navigate the interactive telephone menu is based on the processor being configured to cause the media device determine a context of the first call.
14 . The media device of claim 10 , wherein associating the menu input provided during the first call relative to the navigation point within the interactive telephone menu during the first call includes recording one or more speech inputs during the first call.
15 . The media device of claim 10 , the processor further configured to cause the media device to provide a menu input based on detecting an input receiving mode of the interactive telephone menu.
16 . The media device of claim 10 , wherein to automatically navigate the interactive telephone menu is based on providing a prompt to accept the information including the menu inputs and receiving a confirmation.
17 . The media device of claim 16 , the processor further configured to cause the media device to determine a context of the first call, wherein the prompt indicates the information including the menu inputs is based on the context of the first call.
18 . A non-transitory computer-readable medium storing code, the code comprising instructions executable by a processor of a media device to:
monitor a first call by recording menu inputs to navigate an interactive telephone menu based on the first call;
maintain a record of the menu inputs to navigate the interactive telephone menu based on the first call and associate a telephone number of the first call with the record by associating a menu input provided during the first call relative to a navigation point within the interactive telephone menu during the first call;
detect a second call initiated to the telephone number involving the interactive telephone menu;
identify the navigation point of the interactive telephone menu during the second call; and
automatically navigate the interactive telephone menu by outputting information including the menu inputs during the second call based on the record of the menu inputs and providing the menu input at the navigation point within the interactive telephone menu based on identifying the navigation point.
19 . The non-transitory computer-readable medium of claim 18 , wherein the code includes the instructions further executable by the processor to record one or more keypad entries or speech inputs during the first call.
20 . The non-transitory computer-readable medium of claim 18 , wherein to automatically navigate the interactive telephone menu is based on providing a prompt to accept the information including the menu inputs and receiving a confirmation.