Granted Patent B2

US 12,505,241 · App. 18/190,467 · Granted Dec 23, 2025

Inventors: Dharmesh M. Patel (Round Rock, TX); Prem Pradeep Motgi (Austin, TX); Manpreet Singh Sokhi (Santa Clara, CA)

Assignee: Dell Products L.P.

G06F21/6218

Abstract

Claims (85)

1 . A method for managing data collection for managed devices and unmanaged devices, the method comprising:

obtaining a request for a type of diagnostic data that:

was obtained from an unmanaged device of the unmanaged devices, and

is stored in a data management system;

identifying, based on the request, a record in which diagnostic data of the type of diagnostic data is stored;

obtaining, from the records, access information specifying:

a first entity that initiated obtaining of the diagnostic data, and

a second entity that did not initiate obtaining of the diagnostic data and that attested to utility of the diagnostic data;

making a determination regarding whether an entity that initiated the request is the first entity or the second entity;

in a first instance of the determination where the entity is the first entity or the second entity:

providing the entity that initiated the request access to the diagnostic data to service the request; and

in a second instance of the determination where the entity is not the first entity or the second entity:

denying the entity that initiated the request access to the diagnostic data.

2 . The method of claim 1 , further comprising:

prior to obtaining the request:

obtaining, from the first entity, a request for the diagnostic data;

identifying the second entity based on the diagnostic data;

obtaining, from the second entity, and indication of the utility of the diagnostic data; and

updating the request for the diagnostic data to indicate that the first entity and the second entity are to be provided access to the diagnostic data.

3 . The method of claim 2 , wherein identifying the second entity comprises:

identifying, based on the type of the diagnostic data, at least one first candidate entity;

identifying, based on a type of the first entity, at least one second candidate entity; and

identifying the second entity based on the at least one first candidate entity and the at least one second candidate entity.

4 . The method of claim 3 , wherein identifying the second entity based on the at least one first candidate entity and the at least one second candidate entity comprises:

identifying that the second entity is a member of the at least one first candidate entity and the at least one second candidate entity to determine that the second entity is likely to use the diagnostic data.

5 . The method of claim 4 , wherein the at least one first candidate entity comprises members that each are associated with the type of the diagnostic data, and the at least one second candidate entity comprises members that each are associated with the type of the first entity.

6 . The method of claim 5 , wherein the members of the at least one second candidate entity have a same role.

7 . The method of claim 6 , wherein the members of the at least one first candidate entity have a role that is likely to utilize the diagnostic data in performance of the role.

8 . A non-transitory machine-readable medium having instructions stored therein, which when executed by a processor, cause the processor to perform operations for managing data collection for managed devices and unmanaged devices, the operations comprising:

obtaining a request for a type of diagnostic data that:

was obtained from an unmanaged device of the unmanaged devices, and

is stored in a data management system;

identifying, based on the request, a record in which diagnostic data of the type of diagnostic data is stored;

obtaining, from the records, access information specifying:

a first entity that initiated obtaining of the diagnostic data, and

a second entity that did not initiate obtaining of the diagnostic data and that attested to utility of the diagnostic data;

making a determination regarding whether an entity that initiated the request is the first entity or the second entity;

in a first instance of the determination where the entity is the first entity or the second entity:

providing the entity that initiated the request access to the diagnostic data to service the request; and

in a second instance of the determination where the entity is not the first entity or the second entity:

denying the entity that initiated the request access to the diagnostic data.

9 . The non-transitory machine-readable medium of claim 8 , wherein the operations further comprise:

prior to obtaining the request:

obtaining, from the first entity, a request for the diagnostic data;

identifying the second entity based on the diagnostic data;

obtaining, from the second entity, and indication of the utility of the diagnostic data; and

updating the request for the diagnostic data to indicate that the first entity and the second entity are to be provided access to the diagnostic data.

10 . The non-transitory machine-readable medium of claim 9 , wherein identifying the second entity comprises:

identifying, based on the type of the diagnostic data, at least one first candidate entity;

identifying, based on a type of the first entity, at least one second candidate entity; and

identifying the second entity based on the at least one first candidate entity and the at least one second candidate entity.

11 . The non-transitory machine-readable medium of claim 10 , wherein identifying the second entity based on the at least one first candidate entity and the at least one second candidate entity comprises:

identifying that the second entity is a member of the at least one first candidate entity and the at least one second candidate entity to determine that the second entity is likely to use the diagnostic data.

12 . The non-transitory machine-readable medium of claim 11 , wherein the at least one first candidate entity comprises members that each are associated with the type of the diagnostic data, and the at least one second candidate entity comprises members that each are associated with the type of the first entity.

13 . The non-transitory machine-readable medium of claim 12 , wherein the members of the at least one second candidate entity have a same role.

14 . The non-transitory machine-readable medium of claim 13 , wherein the members of the at least one first candidate entity have a role that is likely to utilize the diagnostic data in performance of the role.

15 . A data processing system, comprising:

a processor; and

a memory coupled to the processor to store instructions, which when executed by the processor, cause the processor to perform operations for managing data collection for managed devices and unmanaged devices, the operations comprising:

obtaining a request for a type of diagnostic data that:

was obtained from an unmanaged device of the unmanaged devices, and

is stored in a data management system;

identifying, based on the request, a record in which diagnostic data of the type of diagnostic data is stored;

obtaining, from the records, access information specifying:

a first entity that initiated obtaining of the diagnostic data, and

a second entity that did not initiate obtaining of the diagnostic data and that attested to utility of the diagnostic data;

making a determination regarding whether an entity that initiated the request is the first entity or the second entity;

in a first instance of the determination where the entity is the first entity or the second entity:

providing the entity that initiated the request access to the diagnostic data to service the request; and

in a second instance of the determination where the entity is not the first entity or the second entity:

denying the entity that initiated the request access to the diagnostic data.

16 . The data processing system of claim 15 , wherein the operations further comprise:

prior to obtaining the request:

obtaining, from the first entity, a request for the diagnostic data;

identifying the second entity based on the diagnostic data;

obtaining, from the second entity, and indication of the utility of the diagnostic data; and

updating the request for the diagnostic data to indicate that the first entity and the second entity are to be provided access to the diagnostic data.

17 . The data processing system of claim 16 , wherein identifying the second entity comprises:

identifying, based on the type of the diagnostic data, at least one first candidate entity;

identifying, based on a type of the first entity, at least one second candidate entity; and

identifying the second entity based on the at least one first candidate entity and the at least one second candidate entity.

18 . The data processing system of claim 17 , wherein identifying the second entity based on the at least one first candidate entity and the at least one second candidate entity comprises:

identifying that the second entity is a member of the at least one first candidate entity and the at least one second candidate entity to determine that the second entity is likely to use the diagnostic data.

19 . The data processing system of claim 18 , wherein the at least one first candidate entity comprises members that each are associated with the type of the diagnostic data, and the at least one second candidate entity comprises members that each are associated with the type of the first entity.

20 . The data processing system of claim 19 , wherein the members of the at least one second candidate entity have a same role.

Assignments (1)

Continuity (1)

References Cited (93)