IP Library › Granted Patent US 12,511,640
Granted Patent B2
US 12,511,640 · App. 18/120,847 · Granted Dec 30, 2025

Systems and methods of managing password using contactless card

Inventor: Lara Mossler (Glen Allen, VA)
Assignee: Capital One Services, LLC
G06Q20/3572G06Q20/352G06Q20/4018
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Quick Facts
Patent No.
US 12,511,640
App. No.
18/120,847
Granted
Dec 30, 2025
Kind
B2
Abstract

A method includes: receiving, by a server from a user device of a user, a message indicating a forgotten password of an online account of the user; verifying, by the server, at least one contactless card associated with the online account; transmitting, by the server to the user device, a first notification requesting the user to tap the at least one contactless card to the user device; receiving, by the server from the user device, a generated cryptogram, wherein the generated cryptogram is generated by the at least one contactless card; comparing, by the server, the generated cryptogram with a stored cryptogram associated with the at least one contactless card; and in response to a determination that the generated cryptogram matches the stored cryptogram, transmitting, by the server to the user device, a second notification indicating the user is authenticated to perform an action related to the forgotten password.

Claims (57)

1 . A method for password management using a contactless card, comprising:

receiving, by a server from a user device of a user, a message indicating a forgotten password of an online account of the user;

verifying, by the server, at least one contactless card associated with the online account;

transmitting, by the server to the user device, a first notification requesting the user to tap the at least one contactless card to the user device;

receiving, by the server from the user device, a generated cryptogram, wherein the generated cryptogram is generated by the at least one contactless card;

comparing, by the server, the generated cryptogram with a stored cryptogram associated with the at least one contactless card; and

in response to a determination that the generated cryptogram matches the stored cryptogram:

generating, by the server, a secure communications channel with the user device, wherein the secure communications channel utilizes a private communication network for secure communications; and

transmitting, by the server to the user device over the secure communications channel, a second notification including a clickable link to perform an action related to the forgotten password, wherein the second notification is transmitted over the secure communications channel using an encrypted communications protocol or a browser-based communication protocol.

2 . The method according to claim 1 , wherein: the user device is a near field communication (NFC) enabled device,

the private communication network includes one or more of a closed network, a virtual private network, or an offline private network, and

the encrypted communications protocol includes one or more of a hypertext transfer protocol (HTTP) secure socket layer (SSL) communication protocol or an HTTP secure (HTTPS) communication protocol.

3 . The method according to claim 1 , wherein: the stored cryptogram is stored in a database in data communication with the server, and

the second notification is transmitted through an application programming interface (API) of the server.

4 . The method according to claim 1 , wherein the generated cryptogram is generated by the at least one contactless card based on a unique identifier of the at least one contactless card.

5 . The method according to claim 1 , further comprising:

decrypting, by the server, the generated cryptogram;

extracting, by the server, from the decrypted generated cryptogram a unique customer identifier associated with the at least one contactless card;

verifying, by the server, the unique customer identifier; and

authenticating, by the server, the user using the unique customer identifier.

6 . The method according to claim 1 , wherein the at least one contactless card comprises a processor and a memory, the memory storing an applet for generating the generated cryptogram that contains an unique customer identifier of the at least one contactless card.

7 . The method according to claim 6 , wherein:

the memory of the at least one contactless card further contains a counter value and a key, and

the processor of the at least one contactless card is configured to execute the applet to generate the generated cryptogram using the counter value, the key, and the unique customer identifier.

8 . The method according to claim 7 , wherein the processor of the at least one contactless card is configured to execute the applet to update the counter value.

9 . The method according to claim 1 , wherein the second notification comprises at least one selected from a group consisting of a short message service (SMS) message with a deeplink, a mobile application notification, a push notification, or an email.

10 . The method according to claim 1 , wherein the action related to the forgotten password, comprises at least one selected from the group of using a temporary password to log into the online account and resetting the password of the online account.

11 . A system for password management using a contactless card, comprising a server, the server configured to:

receive, from a user device of a user, a message indicating a forgotten password of an online account of the user;

verify at least one contactless card is associated with the online account;

transmit, to the user device, a first notification requesting the user to tap the at least one contactless card to the user device;

receive, from the user device, a generated cryptogram wherein the generated cryptogram is generated by the at least one contactless card;

compare the generated cryptogram with a stored cryptogram associated with the at least one contactless card; and

in response to a determination that the generated cryptogram matches the stored cryptogram:

generate, by the server, a secure communications channel with the user device, wherein the secure communications channel uses a private communication network for secure communications; and

transmit, to the user device over the secure communications channel, a second notification including a clickable link to perform an action related to the forgotten password, wherein the second notification is transmitted over the secure communications channel using an encrypted communications protocol or a browser-based communication protocol.

12 . The system according to claim 11 , wherein: the user device is at least one selected from a group consisting of a mobile phone, a laptop computer, a tablet computer, and a desktop computer,

the private communication network includes one or more of a closed network, a virtual private network, or an offline private network, and

the encrypted communications protocol includes one or more of a hypertext transfer protocol (HTTP) secure socket layer (SSL) communication protocol or an HTTP secure (HTTPS) communication protocol.

13 . The system according to claim 11 , wherein the at least one contactless card is at least one selected from a group consisting of a credit card, a debit card, and a gift card.

14 . The system according to claim 11 , wherein the server is further configured to:

receive a card verification code (CVC) of the at least one contactless card, and

authenticate the user based on the CVC.

15 . The system according to claim 11 , wherein the second notification comprises a temporary password for the online account.

16 . The system according to claim 11 , wherein the generated cryptogram is generated by the at least one contactless card based on a counter value contained in the at least one contactless card.

17 . The system according to claim 11 , wherein the second notification comprises a clickable link from which the user is able to reset the password of the online account.

18 . The system according to claim 11 , wherein the server is further configured to verify a counter value of the at least one contactless card.

19 . The system according to claim 11 , wherein the second notification is transmitted through an application programming interface (API) of the system.

20 . A non-transitory, computer-readable medium comprising instructions for password management using a contactless card that, when executed on a computer arrangement, perform operations comprising:

receiving, from a user device of a user, a message indicating a forgotten password of an online account of the user;

verifying at least one contactless card is associated with the online account;

transmitting, to the user device, a first notification requesting the user to tap the at least one contactless card to the user device;

receiving, from the user device, a generated cryptogram, wherein the generated cryptogram is generated by the at least one contactless card;

comparing the generated cryptogram with a stored cryptogram associated with the at least one contactless card; and

in response to a determination that the generated cryptogram matches the stored cryptogram:

generating a secure communications channel with the user device, wherein the secure communications channel uses a private communication network for secure communications; and

transmitting, to the user device over the secure communications channel, a second notification including a clickable link to perform an action related to the forgotten password, wherein the second notification is transmitted over the secure communications channel using an encrypted communications protocol or a browser-based communication protocol.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 13, 2023
From: MOSSLER, LARA
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 062965/0674 →
Continuity (1)
Related Publication 20240311801A1 · Sep 19, 2024
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