Multimode retail system
A multimode system for receiving data in a retail environment includes: a secure input module for receiving high security input and low security input from a customer, the high security input to be communicated by the secure input module in cipher text, and the low security input to be communicated by the secure input module in plaintext. The multimode system is adapted to operate in a high security mode and a low security mode. The multimode system is adapted to enter the low security mode upon detection by the multimode system of a security breach condition. In the high security mode, the secure input module accepts low security input and high security input. In the low security mode, the secure input module accepts the low security input and does not accept the high security input.
1 . A payment system, comprising:
a payment terminal configured to, in relation to paying for at least one of a good and a service, accept input of secure customer payment information and input of unsecure customer payment information, the payment terminal comprising:
a processor, and
a memory configured to store instructions which, when executed by the processor, cause operations to be performed comprising:
in response to detection of a breach of the payment terminal, cause the payment terminal to change from operating in a first security mode to a second security mode, and cause a notification to be transmitted from the payment terminal to a remote server indicating the operation of the payment terminal in the second security mode;
wherein, in the first security mode, the payment terminal is configured to accept the input of the unsecure customer payment information and to accept the input of the secure customer payment information; and
in the second security mode, the payment terminal is configured to accept the input of the unsecure customer payment information and to not accept the input of the secure customer payment information.
2 . The payment system of claim 1 , wherein, after the payment terminal changes to operate in the second security mode, the payment terminal is configured to operate in the second security mode until maintenance of the payment terminal is performed successfully.
3 . The payment system of claim 2 , wherein the operations further comprise:
if no maintenance of the payment terminal is performed within a predetermined amount of time after the payment terminal changes to operate in the second security mode, cause the payment terminal to change from operating in the second security mode to a third security mode in which the payment terminal has less functionality than in the second security mode.
4 . The payment system of claim 3 , wherein, in the third security mode, the payment terminal is not operational to receive payment for any transaction.
5 . The payment system of claim 3 , wherein, in the third security mode, the payment terminal is operational to receive payment for a transaction with less functionality than in the second security mode.
6 . The payment system of claim 3 , wherein the operations further comprise:
if the maintenance is performed successfully within the predetermined amount of time after the payment terminal changes to operate in the second security mode, cause the payment terminal to change from operating in the second security mode to the first security mode.
7 . The payment system of claim 6 , wherein the operations further comprise, if the maintenance is performed unsuccessfully within the predetermined amount of time after the payment terminal changes to operate in the second security mode:
if no maintenance of the payment terminal is performed within a second predetermined amount of time after the unsuccessful maintenance, cause the payment terminal to change from operating in the second security mode to a third security mode in which the payment terminal has less functionality than in the second security mode, and
if the maintenance is performed successfully within the second predetermined amount of time, cause the payment terminal to change from operating in the second security mode to the first security mode.
8 . The payment system of claim 1 , wherein the second security mode is configured to be configured remotely via the remote server.
9 . The payment system of claim 1 , wherein the operations further comprise:
in response to an unsuccessful change from the first security mode to the second security mode, cause an alert to be transmitted from the payment terminal to the remote server indicating the unsuccessful change from the first security mode to the second security mode.
10 . The payment system of claim 1 , wherein detecting the security breach includes detecting a motion event indicating unauthorized access, detecting a compromise of software indicative of a reduced assurance of proper handling of sensitive information, or detecting an error in software, firmware, or hardware.
11 . The payment system of claim 1 , wherein the payment terminal comprises at least one of:
a card reader configured to read a card for the input for the unsecure customer payment information and the input of the secure customer payment information, and
a keypad configured to accept manual customer input for the input for the unsecure customer payment information and the input of the secure customer payment information.
12 . The payment system of claim 1 , wherein the payment terminal is in a fueling environment.
13 . The payment system of claim 1 , wherein the payment terminal is in a retail environment.
14 . The payment system of claim 1 , wherein the payment terminal is a fuel dispenser, an automated teller machine (ATM), an unattended kiosk, or a vending machine.
15 . The payment system of claim 1 , wherein the remote server is a point-of-sale (POS) server for a retail environment.
16 . The payment system of claim 15 , further comprising the POS server.
17 . A payment method, comprising:
in response to detection of a breach of a payment terminal, causing, by a processor of a payment terminal configured to, in relation to paying for at least one of a good and a service, accept input of secure customer payment information and input of unsecure customer payment information, the payment terminal to change from operating in a first security mode to a second security mode; and
in response to the detection of the breach of the payment terminal, causing, by the processor, a notification to be transmitted from the payment terminal to a remote server indicating the operation of the payment terminal in the second security mode;
wherein, in the first security mode, the payment terminal is configured to accept the input of the unsecure customer payment information and to accept the input of the secure customer payment information; and
in the second security mode, the payment terminal is configured to accept the input of the unsecure customer payment information and to not accept the input of the secure customer payment information.
18 . The payment method of claim 17 , wherein, after the payment terminal changes to operate in the second security mode, the payment terminal operates in the second security mode until maintenance of the payment terminal is performed successfully.
19 . The payment method of claim 17 , wherein the payment terminal is a fuel dispenser, an automated teller machine (ATM), an unattended kiosk, or a vending machine.