Chat bridging in video conferences
Techniques for bridging messaging channels of virtual conferences are disclosed. In an example, a method involves receiving, from a first client participating as a first virtual participant in a first virtual meeting of a set of virtual meetings hosted by a virtual conference provider. The method further involves identifying, in the first messaging channel, the message for cross-posting. The method further involves transmitting, to a second client participating as a second virtual participant in a second virtual meeting of the set of virtual meetings, an instruction to post the message to a second messaging channel using an identity of the first participant.
1 . A method comprising:
executing and connecting, by a virtual conference provider, a first agent process to a first virtual meeting of a plurality of virtual meetings hosted by a virtual conference provider, the first agent process connected as a participant in the first virtual meeting;
executing and connecting, by the virtual conference provider, a second agent process to a second virtual meeting of the plurality of virtual meetings hosted by the virtual conference provider, the second agent process connected as a participant in the second virtual meeting;
receiving, from the first agent process, a message from a first messaging channel of the first virtual meeting, the message posted by a first participant of a first plurality of participants in the first virtual meeting the first messaging channel providing text messaging between the first plurality of participants in the first virtual meeting;
identifying, by the virtual conference provider, the message for cross-posting;
transmitting, to the second agent process, an instruction to post the message to a second messaging channel of the second virtual meeting using an identity of the first participant, the second messaging channel providing text messaging between a second plurality of participants of the second virtual meeting;
receiving, from the first agent process, an additional message;
identifying the additional message for cross-posting;
determining that the additional message originated in the second messaging channel; and
responsive to determining that the additional message originated in the second messaging channel, ignoring the message.
2 . The method of claim 1 , wherein identifying the message for cross-posting comprises verifying that the message was posted to the first messaging channel by a first participant is within the first plurality of participants.
3 . The method of claim 1 , further comprising:
receiving, from the second agent process, an additional message from the second messaging channel, wherein the additional message was posted by an additional participant of the second plurality of participants;
identifying the additional message for cross-posting; and
transmitting, to the first agent process, an additional instruction to post the additional message to the first messaging channel using an identity of the additional participant.
4 . The method of claim 1 , wherein the instruction to post the message causes the virtual conference provider to update an original identity to the identity of the first participant.
5 . The method of claim 1 , further comprising:
identifying, in the message, text that is inappropriate or harmful; and
responsive to the identifying, removing the text from the message.
6 . The method of claim 1 , further comprising:
identifying that the message has a length that exceeds a length threshold; and
adjusting the message to satisfy the length threshold.
7 . The method of claim 1 , wherein transmitting the instruction comprises transmitting a further instruction to the second agent process to change its apparent identity to the first participant.
8 . A system for comprising:
a non-transitory computer-readable medium storing processor-executable program instructions; and
one or more processors communicatively coupled to the non-transitory computer-readable medium, the one or more processors configured to execute the processor-executable program instructions to:
execute and connect, by a virtual conference provider, a first agent process to a first virtual meeting of a plurality of virtual meetings hosted by a virtual conference provider, the first agent process connected as a participant in the first virtual meeting;
execute and connect, by the virtual conference provider, a second agent process to a second virtual meeting of the plurality of virtual meetings hosted by the virtual conference provider, the second agent process connected as a participant in the second virtual meeting;
receive, from the first agent process, a message from a first messaging channel of the first virtual meeting, the message posted by a first participant of a first plurality of participants in the first virtual meeting the first messaging channel providing text messaging between the first plurality of participants in the first virtual meeting;
identify, by the virtual conference provider, the message for cross-posting;
transmit, to the second agent process, an instruction to post the message to a second messaging channel of the second virtual meeting using an identity of the first participant, the second messaging channel providing text messaging between a second plurality of participants of the second virtual meeting;
receive, from the first agent process, an additional message;
identify the additional message for cross-posting;
determine that the additional message originated in the second messaging channel; and
responsive to determining that the additional message originated in the second messaging channel, ignore the message.
9 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable program instructions to verify that the message was posted to the first messaging channel by a first participant is within the first plurality of participants.
10 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable program instructions to:
receive, from the second agent process, an additional message from the second messaging channel, wherein the additional message was posted by an additional participant of the second plurality of participants;
identify the additional message for cross-posting; and
transmit, to the first agent process, an additional instruction to post the additional message to the first messaging channel using an identity of the additional participant.
11 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable program instructions to update an original identity to the identity of the first participant.
12 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable program instructions to:
identify, in the message, text that is inappropriate or harmful; and
responsive to the identifying, remove the text from the message.
13 . A non-transitory computer-readable medium comprising processor-executable instructions configured to cause one or more processors to:
execute and connect, by a virtual conference provider, a first agent process to a first virtual meeting of a plurality of virtual meetings hosted by a virtual conference provider, the first agent process connected as a participant in the first virtual meeting;
execute and connect, by the virtual conference provider, a second agent process to a second virtual meeting of the plurality of virtual meetings hosted by the virtual conference provider, the second agent process connected as a participant in the second virtual meeting;
receive, from the first agent process, a message from a first messaging channel of the first virtual meeting, the message posted by a first participant of a first plurality of participants in the first virtual meeting the first messaging channel providing text messaging between the first plurality of participants in the first virtual meeting;
identify, by the virtual conference provider, the message for cross-posting;
transmit, to the second agent process, an instruction to post the message to a second messaging channel of the second virtual meeting using an identity of the first participant, the second messaging channel providing text messaging between a second plurality of participants of the second virtual meeting;
receive, from the first agent process, an additional message;
identify the additional message for cross-posting;
determine that the additional message originated in the second messaging channel; and
responsive to determining that the additional message originated in the second messaging channel, ignore the message.
14 . The non-transitory computer-readable medium of claim 13 , further comprising processor-executable instructions configured to cause the one or more processors to verify that the message was posted to the first messaging channel by a first participant is within the first plurality of participants.
15 . The non-transitory computer-readable medium of claim 13 , further comprising processor-executable instructions configured to cause the one or more processors to:
receive, from the second agent process, an additional message from the second messaging channel, wherein the additional message was posted by an additional participant of the second plurality of participants;
identify, in the second messaging channel, the additional message for cross-posting; and
transmit, to the first agent process, an additional instruction to post the additional message to the first messaging channel using an identity of the additional participant.
16 . The non-transitory computer-readable medium of claim 13 , further comprising processor-executable instructions configured to cause the one or more processors to update an original identity to the identity of the first participant.
17 . The non-transitory computer-readable medium of claim 13 , further comprising processor-executable instructions configured to cause the one or more processors to:
identify, in the message, text that is inappropriate or harmful; and
responsive to the identifying, remove the text from the message.
18 . The non-transitory computer-readable medium of claim 13 , further comprising processor-executable instructions configured to cause the one or more processors to:
identify that the message has a length that exceeds a length threshold; and
adjust the message to satisfy the length threshold.