IP Library › Granted Patent US 12,603,903
Granted Patent B2
US 12,603,903 · App. 18/830,352 · Granted Apr 14, 2026

Methods and systems for cyber threat detection using artificial intelligence models in data-sparse environments

Inventors: Farshid Marbouti (San Jose, CA); Gurpreet Singh Sandhu (Walnut Creek, CA); Sarvani Kare (Clarksville, MD); Nahid Farhady Ghalaty (Fairfax, VA); Daniel Liu (Palo Alto, CA); Patrick Sofo (Arlington, VA); Lee Adcock (Midlothian, VA)
Assignee: Capital One Services, LLC
H04L63/1416G06F40/30H04L41/16
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Quick Facts
Patent No.
US 12,603,903
App. No.
18/830,352
Granted
Apr 14, 2026
Kind
B2
Abstract

Methods and systems comprising a first portion of a model that includes a model component that is trained to perform sentiment analysis based on training data for a plurality of users (e.g., what language, phrases, and/or responses the population at large uses). The first portion of the model also includes a model component that is trained to identify user intent based on the sentiment analysis that is specific to user groups. For example, the system first determines the likely context and/or meaning of communications of the user. The system then determines a likely intent of the user based on the likely context and/or meaning of communications (e.g., based on a correlation of the meaning of communications of the user and the intents of users corresponding to a user group of the user).

Claims (79)

1 . A system for generating cyber incident responses using artificial intelligence models in data-sparse environments, the system comprising:

one or more processors; and

a non-transitory, computer-readable medium comprising instructions that, when executed by the one or more processors, cause operations comprising:

receiving user profile data, wherein the user profile data comprises electronically transmitted content that is generated by a user and a user characteristic for the user, and wherein the user characteristic comprises demographic information about the user;

generating, based on the user profile data, a first feature input;

inputting the first feature input into a first model component of an artificial intelligence model to generate a first output, wherein the first model component comprises a neural network that is trained to predict a plurality of user intents based on the user characteristic, and a respective probability for each of the plurality of user intents based on a semantic analysis;

receiving user interaction data, wherein the user interaction data comprises time series data indicating an interaction rate of the user with a user device as a function of time;

generating, based on the user interaction data, a second feature input;

inputting the second feature input into a second model component of the artificial intelligence model to generate a second output, wherein the second model component comprises a machine learning model that is trained to generate user engagement metrics for users based on interaction rates of users; and

determining a cyber incident probability based on the first output and the second output.

2 . A method for generating incident responses using artificial intelligence models in data-sparse environments, the method comprising:

receiving user profile data, wherein the user profile data comprises content generated by a user and a user characteristic for the user;

inputting the user profile data into a first model component of an artificial intelligence model to generate a first output, wherein the first model component comprises a neural network that is trained to predict a plurality of user intents based on the user characteristic, and a respective probability for each of the plurality of user intents based on a semantic analysis of the content;

receiving user interaction data, wherein the user interaction data comprises time series data indicating an interaction rate of the user with a user device as a function of time;

inputting the user interaction data into a second model component of the artificial intelligence model to generate a second output, wherein the second model component comprises a machine learning model that is trained to generate user engagement metrics for users based on interaction rates of users; and

generating for display, in a user interface, an incident response based on the first output and the second output.

3 . The method of claim 2 , further comprising:

determining a content characteristic for the content generated by the user; and

determining a content map for the content generated by the user comprising a vector array of values indicative of the content map and the content characteristic.

4 . The method of claim 2 , further comprising:

determining a first number of user interactions over a first time period;

determining a second number of user interactions over a second time period; and

determining the interaction rate based on the first number and the second number.

5 . The method of claim 2 , wherein generating for display the incident response based on the first output and the second output further comprises:

determining an incident probability based on the first output and the second output;

comparing the incident probability to a threshold incident probability;

in response to comparing the incident probability to the threshold incident probability, determining that the incident probability corresponds to the threshold incident probability; and

in response to determining that the incident probability corresponds to the threshold incident probability, determining to generate for display the incident response.

6 . The method of claim 2 , wherein generating for display the incident response based on the first output and the second output further comprises:

inputting the first output and the second output into a third model component, wherein the third model component is trained to determine types of incidents;

receiving a third output from the third model component;

determining a type of incident based on the third output; and

selecting the incident response from a plurality of incident responses based on the type.

7 . The method of claim 2 , wherein generating for display the incident response based on the first output and the second output further comprises:

inputting the second output into a third model component to generate a third output, wherein the third model component comprises multi-modal stacking; and

selecting the incident response from a plurality of incident responses based on the third output.

8 . The method of claim 2 , wherein generating for display the incident response based on the first output and the second output further comprises:

inputting the first output and the second output into a third model component, wherein the third model component is trained to determine weighted averages for inputs;

determining a third output based on a weighted average of the first output and the second output; and

selecting the incident response from a plurality of incident responses based on the third output.

9 . The method of claim 2 , wherein the first model component is trained on top of pre-trained word vectors for sentence-level classification tasks.

10 . The method of claim 2 , further comprising:

receiving training data, wherein the training data comprises user characteristics labeled with corresponding use intents; and

training the first model component based on the training data.

11 . The method of claim 2 , wherein the first output comprises a multi-class classification for the plurality of user intents, and wherein the respective probability for each of the plurality of user intents based on the semantic analysis of the content comprises a probability value between 0 and 1.

12 . A non-transitory, computer-readable medium comprising instructions that, when executed by one or more processors, cause operations comprising:

receiving user profile data, wherein the user profile data comprises content generated by a user and a user characteristic for the user;

inputting the user profile data into a first model component of an artificial intelligence model to generate a first output, wherein the first model component comprises a neural network that is trained to predict a plurality of user intents based on the user characteristic, and a respective probability for each of the plurality of user intents based on a semantic analysis of the content;

receiving user interaction data, wherein the user interaction data comprises time series data indicating an interaction rate of the user with a user device as a function of time;

inputting the user interaction data into a second model component of the artificial intelligence model to generate a second output, wherein the second model component comprises a machine learning model that is trained to generate user engagement metrics for users based on interaction rates of users; and

generating for display, in a user interface, a response based on the first output and the second output.

13 . The non-transitory, computer-readable medium of claim 12 , further comprising:

determining a content characteristic for the content generated by the user; and

determining a content map for the content generated by the user comprising a vector array of values indicative of the content map and the content characteristic.

14 . The non-transitory, computer-readable medium of claim 12 , wherein the instructions further cause operations comprising:

determining a first number of user interactions over a first time period;

determining a second number of user interactions over a second time period; and

determining the interaction rate based on the first number and the second number.

15 . The non-transitory, computer-readable medium of claim 12 , wherein generating for display the response based on the first output and the second output further comprises:

determining a probability based on the first output and the second output;

comparing the probability to a threshold probability;

in response to comparing the probability to the threshold probability, determining that the probability corresponds to the threshold probability; and

in response to determining that the probability corresponds to the threshold probability, determining to generate for display the response.

16 . The non-transitory, computer-readable medium of claim 12 , wherein generating for display the response based on the first output and the second output further comprises:

inputting the first output and the second output into a third model component, wherein the third model component is trained to determine types of incidents;

receiving a third output from the third model component;

determining a type of incident based on the third output; and

selecting the response from a plurality of responses based on the type.

17 . The non-transitory, computer-readable medium of claim 12 , wherein generating for display the response based on the first output and the second output further comprises:

inputting the second output into a third model component to generate a third output, wherein the third model component comprises multi-modal stacking; and

selecting the response from a plurality of responses based on the third output.

18 . The non-transitory, computer-readable medium of claim 12 , wherein generating for display the response based on the first output and the second output further comprises:

inputting the first output and the second output into a third model component, wherein the third model component is trained to determine weighted averages for inputs;

determining a third output based on a weighted average of the first output and the second output; and

selecting the response from a plurality of responses based on the third output.

19 . The non-transitory, computer-readable medium of claim 12 , wherein the first model component is trained on top of pre-trained word vectors for sentence-level classification tasks.

20 . The non-transitory, computer-readable medium of claim 12 , wherein the instructions further cause operations comprising:

receiving training data, wherein the training data comprises user characteristics labeled with corresponding use intents; and

training the first model component based on the training data.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 17, 2026
From: MARBOUTI, FARSHID; SANDHU, GURPREET SINGH; KARE, SARVANI; FARHADY GHALATY, NAHID; LIU, DANIEL; SOFO, PATRICK; ADCOCK, LEE
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 074093/0944 →
Continuity (2)
Continuation 17811551 · Jul 8, 2022
Related Publication 20240430277A1 · Dec 26, 2024
References Cited (2)
US 11729196B2 · Ciocarlie · 2023 [cited by examiner]
US 20200225655A1 · Cella · 2020 [cited by examiner]