IP Library › Granted Patent US 12,614,170
Granted Patent B2
US 12,614,170 · App. 18/615,333 · Granted Apr 28, 2026

Computer-based systems configured to provide pre-staged transactions via lockers and methods of use thereof

Inventors: Amy Wedmore (McLean, VA); Steven Almanzar (McLean, VA); Alia Ward (McLean, VA); Elliot Brown (McLean, VA)
Assignee: Capital One Services, LLC
G06Q20/38215G06Q20/34G06Q20/4014G06Q20/4015G07C9/00912G06Q2220/00
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 12,614,170
App. No.
18/615,333
Filed
Mar 25, 2024
Granted
Apr 28, 2026
Kind
B2
Examiner
ZHANG, DUAN
Art Unit
3699
USPC
705/66
Abstract

Systems and methods of providing pre-staged transactions via lockers are disclosed. In one embodiment, an exemplary computer-implemented method may comprise receiving a request from a user to perform a pre-staged transaction at a physical location; generating a first token based on the pre-staged transaction; transmitting first token to an app executing on a mobile device associated with the user; assigning a locker from a plurality of lockers positioned within the physical location; receiving the first token from the app executing on the mobile device of the user to initiate access to the locker when the user is within the physical location; authenticating the user based on the first token; transmitting, upon successful authentication of the user, a second token to the app executing on the mobile device; and causing, in response to receiving the second token at the locker, the locker to unlock.

Claims (36)

1 . A method comprising:

generating, by a computing device, a first token in response to a request from a user to perform a pre-staged transaction at a physical location;

transmitting, by the computing device, the first token to an app executing on a mobile device associated with the user;

transmitting, by the computing device, a reminder for the pre-staged transaction to the mobile device of the user, the reminder comprising a user interface operable by the user to modify information associated with the first token;

wherein the reminder is generated based on geo-location information of the mobile device of the user within a pre-configured time window prior to an expiration time;

identifying, by the computing device, a locker from a plurality of lockers positioned within the physical location, wherein the locker has been prepared for the pre-staged transaction;

receiving, by the computing device, the first token from the app executing on the mobile device when the mobile device is within a vicinity of the physical location;

authenticating, by the computing device, the user based on the received first token;

transmitting, by the computing device, upon successful authentication of the user, a second token to the app executing on the mobile device, the second token including locker identifying information of the locker, and credential information to access the locker; and

causing, by the computing device and in response to receiving at least a part of the second token by the locker, the locker to unlock.

2 . The method of claim 1 , wherein the second token further comprises at least one second authentication factor, and the method further comprising:

authenticating, by the computing device, the user based on the at least one second authentication factor at the locker.

3 . The method of claim 2 , wherein the at least one second authentication factor comprises a transaction card of the user.

4 . A system comprising:

a plurality of lockers positioned within a physical location;

one or more processors; and

a memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, cause the one or more processors to:

receive a request from a user to perform a pre-staged transaction at the physical location;

generate a first token based on the pre-staged transaction, the first token comprising at least one first authentication factor associated with the user;

transmitting the first token to an app executing on a mobile device associated with the user;

transmit a reminder for the pre-staged transaction to the mobile device of the user, the reminder comprising a user interface operable by the user to modify information associated with the first token;

wherein the reminder is generated based on geo-location information of the mobile device of the user within a pre-configured time window prior to an expiration time;

identify a locker from a plurality of lockers positioned within the physical location, wherein the locker has been prepared for the pre-staged transaction;

receive the first token from the app executing on the mobile device of the user to initiate access to the locker when the user is within a vicinity of the physical location;

authenticate the user based on the received first authentication factor of the first token;

transmit, upon successful authentication of the user, a second token to the app executing on the mobile device, the second token including locker identifying information of the locker, and credential information to access the locker;

cause, in response to receiving at least a part of the second token at the locker, the locker to unlock.

5 . The system of claim 4 , wherein the second token further comprises at least one second authentication factor, and wherein the instructions further cause the one or more processors to:

authenticate the user based on the at least one second authentication factor at the locker.

6 . The system of claim 5 , wherein the at least one second authentication factor comprises a transaction card of the user.

7 . The system of claim 4 , wherein the first token further comprises a modality for performing the pre-staged transaction as being one or more of: an ATM, an operator, and the locker.

8 . The system of claim 4 , wherein the request to perform a pre-staged transaction is generated based on historical transactions with an account by the user.

9 . The system of claim 4 , wherein the geo-location information is determined based on one or more of: a calendar event associated with the user, a weather condition in an area associated with the user, and a traffic condition associated with the user.

10 . The system of claim 4 , wherein the instructions further cause the one or more processors to:

allow, via the app executing on the mobile device, the user to modify at least one data element of the first token.

11 . The system of claim 4 , wherein the instructions further cause the one or more processors to update, upon detecting an access to the locker, a status of the pre-staged transaction as being in a completed state.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 9, 2024
From: WEDMORE, AMY; ALMANZAR, STEVEN; WARD, ALIA; BROWN, ELLIOT
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 067941/0473 →
Continuity (2)
Continuation 17108954 · Dec 1, 2020
Related Publication 20240265377A1 · Aug 8, 2024
References Cited (19)
US 9251252B2 · Naaman et al. · 2016 [cited by applicant]
US 9591086B2 · Brezina et al. · 2017 [cited by applicant]
US 11017640B1 · Goetz · 2021 [cited by examiner]
US 11430069B1 · Pedersen et al. · 2022 [cited by applicant]
US 20020073011A1 · Brattain et al. · 2002 [cited by applicant]
US 20020107991A1 · Maguire et al. · 2002 [cited by applicant]
US 20140180817A1 · Zilkha · 2014 [cited by applicant]
US 20150254659A1 · Kulkarni · 2015 [cited by examiner]
US 20160267438A1 · Sobol et al. · 2016 [cited by applicant]
US 20160314458A1 · Douglas · 2016 [cited by examiner]
US 20170293937A1 · Gilliam · 2017 [cited by applicant]
US 20180336612A1 · Bullard, III et al. · 2018 [cited by applicant]
US 20180350177A1 · Dautz et al. · 2018 [cited by applicant]
US 20190362302A1 · Deemter · 2019 [cited by examiner]
US 20200258334A1 · Flynn · 2020 [cited by examiner]
US 20200389551A1 · Vaughn et al. · 2020 [cited by applicant]
US 20220068094A1 · England · 2022 [cited by examiner]
EP 3410410B1 · 2021 [cited by examiner]
“Chatbot-based Smart Locker Communication System”, Thangam Palaniswamy, Sep. 1, 2020, 2020 Second International Conference on Inventive Research in Computing Applications (ICIRCA) (Year: 2020). [cited by examiner]