IP Library › Granted Patent US 12,621,352
Granted Patent B2
US 12,621,352 · App. 18/464,546 · Granted May 5, 2026

Providing enhanced functionality in an interactive electronic technical manual

Inventors: Ran Meriaz (Atlanta, GA); Yoram Meriaz (Tel-Aviv, IL); Alexander Tkachman (Holon, IL)
Assignee: MBTE HOLDINGS SWEDEN AB
H04L65/1069B64F5/40G06F3/0481G06F3/04815G06F3/0482G06F3/0483G06F3/04842G06F3/04845G06F3/04855G06F3/1454G06F9/451G06F9/452G06F9/453G06F16/116G06F16/13G06F16/44G06F16/838G06F16/90328G06F16/90348G06F16/908G06F16/93G06F16/94G06F16/953G06F16/9554G06F21/6218G06F21/6227G06F30/12G06F40/106G06F40/117G06F40/14G06F40/143G06F40/169G06F40/174G06K7/1417G06K19/06028G06K19/06037G06Q10/06311G06Q10/063114G06Q10/06316G06Q10/0875G06Q10/10G06Q10/103G06Q10/107G06Q10/20G06Q30/0185G06Q30/0635G06Q30/0643G06T19/003G06T19/20G09B5/02H04L12/4641H04L63/08H04L63/102G06F3/0485G06F21/128G06F21/31G06F2203/04802G06F2203/04803G06F2203/04806G06F2221/2141G06Q10/087G06Q10/101G06Q10/105G06Q50/01G06T2219/004G06T2219/2012G06T2219/2016G09B19/0069H04L63/04
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Quick Facts
Patent No.
US 12,621,352
App. No.
18/464,546
Filed
Sep 11, 2023
Granted
May 5, 2026
Kind
B2
Art Unit
2141
USPC
715/753
Abstract

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for supporting communication functionality in an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access via an IETM viewer to technical documentation for an item. In one embodiment, a method is provided comprising: providing a window comprising a communication session option; receiving input of a selection of the communication session option; responsive to receiving the input: identifying active users who are signed into the IETM for a particular object of the item based on credentials for the user and the user being signed into the IETM for the particular object; and causing display of an identifier for each active user on the window as selectable; receiving input of a selection of an indicator for an active user; and responsive to receiving the input, initiating a communication session with the active user within the IETM.

Claims (60)

1 . A method for supporting communication functionality in an interactive electronic technical manual system (IETM), the method comprising:

providing a first initial window for display, the first initial window comprising an electronic form configured for display via a first IETM viewer executing on a first user computing entity being used by a first user, wherein the first user computing entity, which is not connected to a network, is connected to a virtual private network after a first sign-in mechanism authenticates and signs the first user into the IETM;

providing a second initial window for display, the second initial window comprising an electronic form configured for display via a second IETM viewer executing on a second user computing entity being used by a second user, wherein the second user computing, which is not connected to a network, is connected to the virtual private network after a second sign-in mechanism authenticates and signs the second user into the IETM;

receiving input of a selection of the communication session option, wherein the selection of the communication session option is performed by the first user via the first IETM viewer;

responsive to receiving the input of the selection of the communication session option:

identifying a plurality of active users who are signed into the IETM for a particular object of an item to view technical documentation for the item, wherein the plurality of active users comprises the second user; and

providing, for display, an indicator of each of the plurality of active users on the window as selectable;

receiving input of a selection of the indicator for the second user; and

responsive to receiving the input of the selection of the indicator for the second user, initiating a communication session via the virtual private network between the first user computing entity and the second user computing entity.

2 . The method of claim 1 further comprising:

receiving input indicating the second user accepting the communication session, where the second user accepts activation of the communication session via the second IETM viewer executing on the second user computing entity; and the second user accepts activation of the communication session via the second IETM viewer executing on the second user computing entity; and

responsive to receiving the input indicating the second user accepting activation of the communication session, conducting the communication session between the first user and the second user, wherein the communication session is conducted within the IETM over a internet protocol based network.

3 . The method of claim 1 further comprising:

responsive to receiving the input of the selection of the communication session option:

identifying one or more special users based at least in part on the credentials for the first user; and

providing, for display, an indicator for each of the one or more special users on the window as selectable, wherein the first user can initiate a communication session to a special user of the one or more special users by selecting the corresponding indicator.

4 . The method of claim 1 further comprising:

receiving input of a selection of a share mechanism, wherein the selection of the share mechanism is performed by the first user via the first IETM viewer; and

responsive to receiving the input of the share mechanism, causing the window to be shared over the communication session so that the second user can view the window via the second IETM viewer.

5 . The method of claim 1 further comprising automatically saving a record of the communication session in a log in the IETM upon a completion of the communication session.

6 . An apparatus for supporting communication functionality in an interactive electronic technical manual system (IETM), the apparatus comprising at least one processor and at least one memory including a computer program code, the at least one memory and the computer program code configured to, with the at least one processor, cause the apparatus to:

provide a first initial window for display, the first initial window comprising an electronic form configured for display via a first IETM viewer executing on a first user computing entity being used by a first user, wherein the first user computing entity, which is not connected to a network, is connected to a virtual private network after a first sign-in mechanism authenticates and signs the first user into the IETM;

provide a second initial window for display, the second initial window comprising an electronic form configured for display via a second IETM viewer executing on a second user computing entity being used by a second user, wherein the second user computing entity, which is not connected to a network, is connected to the virtual private network after a second sign-in mechanism authenticates and signs the second user into the IETM;

receive input of a selection of the communication session option, wherein the selection of the communication session option is performed by the first user via the first IETM viewer;

responsive to receiving the input of the selection of the communication session option:

identify a plurality of active users who are signed into the IETM for a particular object of an item to view technical documentation for the item, wherein the plurality of active users comprises the second user; and

provide, for display, an indicator of each of the plurality of active users on the window as selectable;

receive input of a selection of the indicator for the second user; and

responsive to receiving the input of the selection of the indicator for the second user, initiate a communication session via the virtual private network between the first user computing entity and the second user computing entity.

7 . The apparatus of claim 6 , wherein the at least one memory and the computer program code are configured to, with the at least one processor, cause the apparatus to:

receive input indicating the second user accepting the communication session, wherein the second user accepts activation of the communication session via the second IETM viewer executing on the second user computing entity; and

responsive to receiving the input indicating the second user accepting activation of the communication session, conduct the communication session between the first user and the second user, wherein the communication session is conducted within the IETM over a internet protocol based network.

8 . The apparatus of claim 6 , wherein the at least one memory and the computer program code are configured to, with the at least one processor, cause the apparatus to:

responsive to receiving the input of the selection of the communication session option:

identifying one or more special users based at least in part on the credentials for the first user; and

providing, for display, an indicator for each of the one or more special users on the window as selectable, wherein the first user can initiate a communication session to a special user of the one or more special users by selecting the corresponding indicator.

9 . The apparatus of claim 6 , wherein the at least one memory and the computer program code are configured to, with the at least one processor, cause the apparatus to:

receive input of a selection of a share mechanism, wherein the selection of the share mechanism is performed by the first user via the first IETM viewer; and

responsive to receiving the input of the share mechanism, cause the window to be shared over the communication session so that the second user can view the window via the second IETM viewer.

10 . The apparatus of claim 6 , wherein the at least one memory and the computer program code are configured to, with the at least one processor, cause the apparatus to automatically save a record of the communication session in a log in the IETM upon a completion of the communication session.

11 . A non-transitory computer storage medium comprising instructions for supporting communication functionality in an interactive electronic technical manual system (IETM), the instructions being configured to cause one or more processors to at least perform operations configured to:

provide a first initial window for display, the first initial window comprising an electronic form configured for display via a first IETM viewer executing on a first user computing entity being used by a first user, wherein the first user computing entity, which is not connected to a network, is connected to a virtual private network after a first sign-in mechanism authenticates and signs the first user into the IETM;

provide a second initial window for display, the second initial window comprising an electronic form configured for display via a second IETM viewer executing on a second user computing entity being used by a second user, wherein the second user computing entity, which is not connected to a network, is connected to the virtual private network after a second sign-in mechanism authenticates and signs the second user into the IETM;

receive input of a selection of the communication session option, wherein the selection of the communication session option is performed by the first user via the first IETM viewer;

responsive to receiving the input of the selection of the communication session option:

identify a plurality of active users who are signed into the IETM for a particular object of an item to view technical documentation for the item, wherein the plurality of active users comprises the second user; and

provide, for display, an indicator of each of the plurality of active users on the window as selectable;

receive input of a selection of the indicator for the second user; and

responsive to receiving the input of the selection of the indicator for the second user, initiate a communication session via the virtual private network between the first user computing entity and the second user computing entity.

12 . The non-transitory computer storage medium of claim 11 , wherein the instructions are configured to cause the one or more processors to at least perform operations configured to:

receive input indicating the second user accepting the communication session, wherein the second user accepts activation of the communication session via the second IETM viewer executing on the second user computing entity; and

responsive to receiving the input indicating the second user accepting activation of the communication session, conduct the communication session between the first user and the second user, wherein the communication session is conducted within the IETM over a internet protocol based network.

13 . The non-transitory computer storage medium of claim 11 , wherein the instructions are configured to cause the one or more processors to at least perform operations configured to:

responsive to receiving the input of the selection of the communication session option:

identify one or more special users based at least in part on the credentials for the first user; and

providing, for display, an indicator for each of the one or more special users on the window as selectable, wherein the first user can initiate a communication session to a special user of the one or more special users by selecting the corresponding indicator.

14 . The non-transitory computer storage medium of claim 11 , wherein the instructions are configured to cause the one or more processors to at least perform operations configured to:

receive input of a selection of a share mechanism, wherein the selection of the share mechanism is performed by the first user via the first IETM viewer; and

responsive to receiving the input of the share mechanism, cause the window to be shared over the communication session so that the second user can view the window via the second IETM viewer.

15 . The non-transitory computer storage medium of claim 11 , wherein the instructions are configured to cause the one or more processors to at least perform operations configured to automatically save a record of the communication session in a log in the IETM upon a completion of the communication session.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 11, 2023
From: MERIAZ, RAN; MERIAZ, YORAM; TKACHMAN, ALEXANDER
To: MBTE HOLDINGS SWEDEN AB
Reel/Frame 064859/0539 →
Continuity (3)
Continuation 17030455 · Sep 24, 2020
Continuation 17026636 · Sep 21, 2020
Related Publication 20230421618A1 · Dec 28, 2023
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