IP Library › Granted Patent US 12,626,706
Granted Patent B2
US 12,626,706 · App. 17/216,037 · Granted May 12, 2026

Authentication using a conversational user interface

Inventors: Eric Saund (Washington, DC); Kyle Dent (San Carlos, CA); John T. Maxwell, III (Santa Clara, CA); Jesse Vig (Los Altos, CA); Daniel G. Bobrow (Palo Alto, CA)
Assignee: Genesee Valley Innovations, LLC
G10L17/24G06F21/32
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Quick Facts
Patent No.
US 12,626,706
App. No.
17/216,037
Filed
Mar 29, 2021
Granted
May 12, 2026
Kind
B2
Art Unit
2625
USPC
704/246
Abstract

A one-time passphrase is transmitted from an authentication system to a personal communication device of a user. The one-time passphrase includes common but incongruous words. The user is prompted to verbalize the one-time passphrase to a processor-implemented, conversational user interface. Utterances from the user are received by a conversational user interface, and the utterances are communicated from the conversational user interface to the authentication system via a trusted communication channel. The authentication system determines, using speech recognition, presence or non-presence of the one-time passphrase within the received utterances. The authentication system authenticates the user in response to detecting presence of the one-time passphrase within the received utterances.

Claims (62)

1 . A method comprising:

receiving an open credential from a user;

determining, based on the open credential, an address of a personal communication device of the user;

sending a one-time passphrase transmitted from an authentication system to the address of the personal communication device;

prompting the user to verbalize the one-time passphrase via utterances to a processor-implemented, conversational user interface;

determining, by the authentication system using speech recognition, presence or non-presence of the one-time passphrase within the utterances;

in response to detecting the presence of the one-time passphrase within the utterances, authenticating the user to a session; and

during the session, re-authenticating the user by:

prompting the user to provide subsequent utterances, which include a subsequent one-time passphrase different from the one-time passphrase; and

determining presence or non-presence of the subsequent one-time passphrase within the subsequent utterances.

2 . The method of claim 1 , wherein the personal communication device communicates the one-time passphrase to the user via a non-textual, graphical representation of common but incongruous words.

3 . The method of claim 1 , wherein the session provides the user access to a protected resource, wherein the re-authenticating further comprises:

determining an initial voiceprint of the user based on the utterance;

determining subsequent voiceprints of the user based on the subsequent utterances;

determining a match between the subsequent and initial voiceprints exceeding a predetermined confidence threshold; and

revoking access rights of the user to the protected resources in response to a mismatch between the subsequent and initial voiceprints.

4 . The method of claim 1 , further comprising receiving via the conversational user interface, a command from the user to terminate the session.

5 . The method of claim 1 , further comprising, during the session:

storing change commands involving protected resources in response to verbal input by the user;

and executing the stored change commands in response to the re-authenticating of the user.

6 . The method of claim 1 , wherein the utterances from the user include common but incongruous words that are selected to be easily pronounced and detected with high confidence by a voice recognition system.

7 . The method of claim 1 , wherein the utterances from the user include common but incongruous words embedded with other conversational verbiage generated by the user.

8 . The method of claim 1 , wherein the personal communication device communicates the one-time passphrase to the user via a tactile representation of common but incongruous words.

9 . The method of claim 1 , wherein the open credential is received via the conversational user interface.

10 . A method comprising:

receiving an open credential from a user;

determining, based on the open credential, an address of a personal communication device of the user;

sending a one-time passphrase transmitted from an authentication system to the address of the personal communication device, the one-time passphrase comprising common but incongruous words;

prompting the user to verbalize the one-time passphrase to a processor-implemented, conversational user interface;

receiving, by the conversational user interface, utterances from the user and communicating the utterances from the conversational user interface to the authentication system via a trusted communication channel;

determining, by the authentication system using speech recognition, the presence or non-presence of the one-time passphrase within the received utterances;

authenticating, by the authentication system, the user in response to detecting the presence of the one-time passphrase within the received utterances;

after authenticating the user, storing change commands involving protected resources in response to verbal input by the user;

prior to executing the stored change commands:

prompting the user to verbalize a second one-time passphrase to the conversational user interface via the personal communication device;

determining, by the authentication system using speech recognition, presence or non-presence of the second one-time passphrase within second utterances communicated from the conversational user interface to the authentication system; and

re-authenticating the user in response to detecting presence of the second one-time passphrase within the second utterances; and

executing the stored change commands in response to successfully re-authenticating the user.

11 . A system comprising:

an authentication system operable to:

receive an open credential from a user of the system;

determine, based on the open credential, an address of a personal communication device of the user;

transmit a one-time passphrase to the address of the personal communication device, the personal communication device prompting the user to verbalize the one-time passphrase; and

a processor-implemented, conversational user interface operable to:

receive utterances from the user in response to the prompting; and

communicate the received utterances to the authentication system;

wherein the authentication system is operable to:

determine, using speech recognition, presence or non-presence of the one-time passphrase within the received utterances;

authenticate the user to a session in response to detecting presence of the one-time passphrase within the received utterances; and

during the session, re-authenticate the user by:

prompting the user to provide subsequent utterances, which include a subsequent one-time passphrase different from the one-time passphrase; and

determining presence or non-presence of the subsequent one-time passphrase within the subsequent utterances.

12 . The system of claim 11 , wherein the personal communication device communicates the one-time passphrase to the user via a non-textual, graphical representation of common but incongruous words.

13 . The system of claim 11 , wherein the session provides the user access to a protected resource and, wherein the re-authenticating further comprises:

determining initial voiceprints of the user based on the utterances;

determining subsequent voiceprints of the user based on the subsequent utterances;

determining a match between the subsequent and initial voiceprints exceeding a predetermined threshold; and

revoking access rights of the user to the protected resource in response to a mismatch between the subsequent and initial voiceprints.

14 . The system of claim 11 , wherein the system is further operable to receive a command from the user via the conversational user interface to terminate the session.

15 . The system of claim 11 , wherein the utterances from the user include common but incongruous words that are selected to be easily pronounced and detected with high confidence by a voice recognition system.

16 . The system of claim 11 , wherein the utterances from the user include common but incongruous words embedded with other conversational verbiage generated by the user.

17 . The system of claim 11 , wherein the personal communication device communicates the one-time passphrase to the user via a tactile representation of common but incongruous words.

Assignments (9)
DECLARATION TO CLARIFY OWNERSHIP DUE TO DECEASED INVENTOR Recorded Mar 10, 2026
From: BOBROW, DANIEL G.
To: GENESEE VALLEY INNOVATIONS, LLC
Reel/Frame 075094/0231 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 31, 2025
From: XEROX CORPORATION
To: GENESEE VALLEY INNOVATIONS, LLC
Reel/Frame 073225/0116 →
SECOND LIEN NOTES PATENT SECURITY AGREEMENT Recorded Jul 2, 2025
From: XEROX CORPORATION
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 071785/0550 →
FIRST LIEN NOTES PATENT SECURITY AGREEMENT Recorded Apr 11, 2025
From: XEROX CORPORATION
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 070824/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 30, 2025
From: SAUND, ERIC; DENT, KYLE; MAXWELL, JOHN T., III; VIG, JESSE
To: PALO ALTO RESEARCH CENTER INCORPORATED
Reel/Frame 070064/0146 →
SECURITY INTEREST Recorded Feb 13, 2024
From: XEROX CORPORATION
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 066741/0001 →
SECURITY INTEREST Recorded Nov 20, 2023
From: XEROX CORPORATION
To: JEFFERIES FINANCE LLC, AS COLLATERAL AGENT
Reel/Frame 065628/0019 →
CORRECTIVE ASSIGNMENT TO CORRECT THE REMOVAL OF US PATENTS 9356603, 10026651, 10626048 AND INCLUSION OF US PATENT 7167871 PREVIOUSLY RECORDED ON REEL 064038 FRAME 0001. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Jun 28, 2023
From: PALO ALTO RESEARCH CENTER INCORPORATED
To: XEROX CORPORATION
Reel/Frame 064161/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 20, 2023
From: PALO ALTO RESEARCH CENTER INCORPORATED
To: XEROX CORPORATION
Reel/Frame 064038/0001 →
Continuity (1)
Related Publication 20220310100A1 · Sep 29, 2022
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