Systems and methods for use of a contactless payment terminal device
Disclosed embodiments may include a system for improving usability of a contactless payment terminal device. The system may detect a presence of a contactless transaction card. Responsive to determining that the contactless transaction card is not positioned at a desired location relative to a location of a contactless transaction card reader, the system may output a dynamic proximity guide indication. The dynamic proximity guide indication may be configured to provide a dynamically changing indication of how close the contactless transaction card is to being positioned at the desired location.
1 . A system for improving usability of a contactless payment terminal device comprising:
a sensor comprising an optical sensor;
a plurality of light emitting diodes (LEDs) positioned around a contactless transaction card reader of the contactless payment terminal device;
one or more processors; and
a memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
detect a presence of a contactless transaction card by performing one or more actions comprising obtaining one or more images from the optical sensor; and
responsive to determining that the contactless transaction card is not positioned at a desired location relative to a location of the contactless transaction card reader, output a dynamic proximity guide indication,
wherein the dynamic proximity guide indication is configured to provide a dynamically changing indication of a direction to move the contactless transaction card in to achieve placement of the contactless transaction card at the desired location by one or more subsets of the plurality of LEDs dynamically changing between a plurality of states based on a current position of the contactless transaction card relative to each of the plurality of LEDs.
2 . The system of claim 1 , wherein the sensor further comprises a transceiver and the one or more actions further comprise detecting a wireless signal emitted by the contactless transaction card via the transceiver.
3 . The system of claim 1 , wherein the contactless transaction card comprises one of:
a transaction card comprising a magnetic strip, an RFID tag or other wireless signal transmitting components; or
a mobile device comprising a wireless transceiver.
4 . The system of claim 1 , wherein the contactless payment terminal device comprises a display screen and the dynamic proximity guide indication comprises one or more colors, images and designs displayed by the display screen that dynamically change based on a relative position of the contactless transaction card to the contactless transaction card reader.
5 . The system of claim 1 , wherein the contactless payment terminal device comprises an audio output device and the dynamic proximity guide indication comprises an auditory signal output by the audio output device that dynamically changes based on a relative position of the contactless transaction card to the contactless transaction card reader.
6 . The system of claim 1 , wherein the dynamic proximity guide indication comprises one or more of:
a change in visual appearance of one or more of the plurality of LEDs;
a change in visual appearance of a display screen;
a change in characteristic of an auditory signal output;
a change in pitch of an auditory; and
a change in a directional display.
7 . A system for improving usability of a contactless payment terminal device comprising:
a sensor comprising an imaging device;
a plurality of light emitting diodes (LEDs) positioned around a contactless transaction card reader of the contactless payment terminal device;
one or more processors; and
a memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
detect, by the sensor based on one or more images of the contactless transaction card obtained by the imaging device, a presence of a contactless transaction card;
determine a location of the contactless transaction card relative to the contactless transaction card reader by applying image recognition techniques to the one or more images of the contactless transaction card obtained by the imaging device to estimate a distance between the contactless transaction card and the contactless transaction card reader; and
responsive to determining that the contactless transaction card is not within a predetermined threshold distance from the contactless transaction card reader, output a proximity guide indication,
wherein the proximity guide indication is configured to provide an indication of a direction that the contactless transaction card should be moved in order to be positioned within the predetermined threshold distance from the contactless transaction card reader by one or more subsets of the plurality of LEDs dynamically changing between a plurality of states based on a current position of the contactless transaction card relative to each of the plurality of LEDS.
8 . The system of claim 7 , wherein the proximity guide indication comprises one or more of:
a signal to change an appearance of one or more of the plurality of LEDs;
a signal to change a visual appearance of a display screen of a device; and
an auditory signal output by a device.
9 . The system of claim 7 , wherein determining the location of the contactless transaction card relative to the contactless transaction card reader further comprises determining a detected signal strength of a wireless signal output by the contactless transaction card.
10 . The system of claim 7 , wherein the imaging device is configured to observe an area proximate to the contactless transaction card reader and detecting the presence of a contactless transaction card comprises:
obtaining, via the imaging device, the one or more images of the contactless transaction card; and
determining, based on image recognition techniques, that the contactless transaction card is present in the one or more images obtained by the imaging device.
11 . The system of claim 7 , wherein outputting the proximity guide indication comprises changing one or more of a frequency, pitch or other characteristic of an auditory signal output by an audio device associated with the contactless payment terminal device.
12 . A system for improving usability of a contactless payment terminal device, comprising:
a sensor comprising at least an optical sensor;
a plurality of light emitting diodes (LEDs) positioned around a contactless transaction card reader of the contactless payment terminal device;
one or more processors; and
memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
detect, by the sensor based on one or more images obtained by the optical sensor, that a contactless transaction card is proximate to a contactless transaction card reader by applying image recognition techniques to the one or more images obtained by the optical sensor to estimate a distance between the contactless transaction card and the contactless transaction card reader; and
responsive to determining that the contactless transaction card is not positioned at a desired location relative to a location of the contactless transaction card reader, output a proximity guide indication,
wherein the proximity guide indication is configured to provide a cardholder of the contactless transaction card an indication of where to position the contactless transaction card in relation to a position of the contactless transaction card reader to achieve adequate communication with the contactless payment terminal device by one or more subsets of the plurality of LEDs dynamically changing between a plurality of states based on a current position of the contactless transaction card relative to each of the plurality of LEDs.
13 . The system of claim 12 , wherein detecting that the contactless transaction card is proximate to the contactless transaction card reader further comprises detecting a wireless signal output by the contactless transaction card.
14 . The system of claim 12 , wherein determining that the contactless transaction card is not positioned at a desired location relative to the location of a contactless transaction card reader comprises determining that the contactless transaction card is not positioned within a predetermined threshold distance from the contactless transaction card reader.
15 . The system of claim 12 , wherein outputting the proximity guide indication comprises changing a visual appearance of one or more of the plurality of LEDs.
16 . The system of claim 12 , wherein outputting the proximity guide indication comprises causing a display screen associated with one or more of the contactless payment terminal device and a user device to display a directional indication.
17 . The system of claim 12 , further comprising responsive to determining that the contactless transaction card is positioned at the desired location relative to the location of the contactless transaction card reader, output an indication of a successful placement of the contactless transaction card.
18 . The system of claim 1 , wherein the sensor further comprises one or more wireless transceivers that are configured to detect one or more signal strengths of the contactless transaction card.
19 . The system of claim 1 , wherein the plurality of states comprises more than two states.
20 . The system of claim 1 , wherein the plurality of LEDs positioned around the contactless transaction card reader are positioned to surround the contactless transaction card reader.