Digital assistance development system
A method includes monitoring, by a digital assistance system, a voice-enabled communication session established as an exchange between two or more users through two or more user systems using one of a plurality of communication channels. The method also includes collecting input, by the digital assistance system, for a command sequence while the voice-enabled communication session is active. The method further includes generating, by the digital assistance system, the command sequence for a project management subsystem and a scheduling subsystem based on one or more requested tasks detected through the voice-enabled communication session. The method additionally includes detecting, by the digital assistance system, a termination of the voice-enabled communication session and providing, by the digital assistance system, the command sequence to an application programming interface of a development system to execute the one or more requested tasks based on detecting the termination of the voice-enabled communication session.
1 . A method, comprising:
monitoring, by a digital assistance system, a voice-enabled communication session established as an exchange between two or more users through two or more user systems using one of a plurality of communication channels;
collecting input, by the digital assistance system, for a command sequence while the voice-enabled communication session is active;
generating, by the digital assistance system, the command sequence for a project management subsystem and a scheduling subsystem based on one or more requested tasks detected through the voice-enabled communication session;
detecting, by the digital assistance system, a termination of the voice-enabled communication session; and
providing, by the digital assistance system, the command sequence to an application programming interface of a development system to execute the one or more requested tasks based on detecting the termination of the voice-enabled communication session.
2 . The method of claim 1 , further comprising:
connecting to the voice-enabled communication session, by the digital assistance system, based on a meeting request from the scheduling subsystem.
3 . The method of claim 1 , further comprising:
connecting to the voice-enabled communication session, by the digital assistance system, based on an authentication with at least one of the plurality of communication channels.
4 . The method of claim 1 , further comprising:
capturing one or more voice-based status updates from one or more of the two or more user systems.
5 . The method of claim 4 , further comprising:
converting the one or more voice-based status updates into one or more commands of the command sequence.
6 . The method of claim 1 , wherein the one or more requested tasks comprise making one or more updates to a project file managed by the project management subsystem.
7 . The method of claim 1 , wherein the one or more requested tasks comprise making one or more updates to a schedule managed by the scheduling subsystem.
8 . The method of claim 1 , further comprising:
sending and receiving a plurality of digitally encoded messages.
9 . The method of claim 8 , further comprising:
parsing, by a natural language processing engine, the plurality of digitally encoded messages for use by a command generator of the digital assistance system to generate the command sequence.
10 . The method of claim 8 , further comprising:
sending the plurality of digitally encoded messages to one or more of the two or more user systems; and
receiving the plurality of digitally encoded messages from one or more of the two or more user systems.
11 . The method of claim 8 , wherein at least a portion of the plurality of digitally encoded messages is routed through the project management subsystem or the scheduling subsystem.
12 . The method of claim 1 , wherein the one or more requested tasks comprise scheduling of one or more actions to be performed through the project management subsystem.
13 . The method of claim 12 , wherein the one or more actions comprise sending one or more of: a message, a reminder, a meeting request, or a report to one or more user accounts.
14 . The method of claim 1 , further comprising:
capturing a completion status of the one or more requested tasks.
15 . The method of claim 1 , further comprising:
listening for one or more command phrases.
16 . The method of claim 1 , further comprising:
associating each detected voice input in the voice-enabled communication session with a user.
17 . The method of claim 1 , wherein the application programming interface is configured to interact with one or more components accessible by the development system.
18 . The method of claim 1 , further comprising:
determining a confidence level of a plurality of interpretations of a command;
modifying the command to an alternate one of the plurality of interpretations of the command having a highest confidence level above a confidence threshold prior to including the command in the command sequence;
generating one or more follow-up questions based on determining that the confidence level of the plurality of interpretations is below the confidence threshold; and
modifying the command based on the one or more follow-up questions.
19 . The method of claim 1 , wherein the development system comprises a network interface configured to communicate with the plurality of communication channels and a processing system configured to interface with the project management subsystem, the scheduling subsystem, and the network interface.