IP Library Patent Application 13933084
Patent Application
App. No. 13/933,084

Methods and Systems for Generating a List of Recent Contacts

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Patent No.
US None
App. No.
13/933,084
Abstract

Methods and systems are described for generating a list of recent contacts are described. A method for generating a list of recent contacts includes generating a directory comprising a plurality of contacts, receiving a communication notification associated with a communication type and one of the plurality of contacts, and updating a list of recent communications with the contact and the communication type.

Claims (29)

1 . A method for listing recent contacts across different types of communications, the method comprising:

generating a directory comprising a plurality of contacts;

receiving a communication notification comprising a communication type and a contact identifier associated with one of the plurality of contacts;

updating a list of recent contact based on the contact and the communication type.

2 . The method of claim 1 , further comprising:

determining whether the contact is in the directory.

3 . A method for generating a list of recent contacts, the method comprising:

generating an organization directory comprising a plurality of organization members;

displaying a plurality of communication shortcuts associated with a first organization member of the plurality of organization members;

receiving a communication request associated with a first one of the plurality of communication shortcuts;

updating a list of recent contacts based at least in part on the communication request, the list of recent contacts comprising at least one of the plurality of organization members.

4 . The method of claim 3 , wherein each one of the plurality of communication shortcuts is associated with a communication type, and wherein the communication type comprises one of email, telephone, text message, video chat, or instant message.

5 . The method of claim 3 , wherein a first one of the plurality of communication shortcuts is associated with a first type of communication and a second one of the plurality of communication shortcuts is associated with a second type of communication different from the first type of communication.

6 . The method of claim 3 , further comprising

displaying a profile in a graphical user interface of the first organization member comprising the plurality of communication shortcuts.

7 . The method of claim 3 , wherein each one of the communication shortcuts causes a communication application to be launched.

8 . The method of claim 7 , wherein the communication application comprises one of an email application, a telephone application, a text message application, a video chat application, or an instant message application.

9 . The method of claim 3 , wherein generating an organization directory comprises generating an organization hierarchy, and the organization hierarchy comprises the plurality of organization members.

10 . The method of claim 3 , further comprising:

determining a ranking of recent contacts based at least in part on the first notification and the second notification.

11 . The method of claim 10 , further comprising:

assigning a first weight to the first communication type;

assigning a second weight to the second communication type, and wherein the ranking is based at least in part on the first weight and the second weight.

12 . A method for generating a list of recent contacts, the method comprising:

generating an organization hierarchy comprising a plurality of organization members;

displaying a first contact profile associated with a first one of the plurality of organization members, the first contact profile comprising a first communication shortcut associated with a first type of communication and a second communication shortcut associated with a second type of communication, the first type of communication shortcut different from the second type of communication shortcut;

receiving a communication input associated with the first communication shortcut comprising an identifier associated with the first organization member and the first type of communication;

assigning a weight to the communication based at least in part on the type of communication;

updating a list of recent contacts based at least in part on the communication input and the assigned weight.

Assignments (5)
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
MERGER Recorded Jul 1, 2018
From: INTERACTIVE INTELLIGENCE GROUP, INC.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 046463/0839 →
SECURITY AGREEMENT Recorded Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 18, 2016
From: ORGSPAN, INC.
To: INTERACTIVE INTELLIGENCE GROUP, INC.
Reel/Frame 040370/0074 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 2, 2014
From: ALLISON, SEAN EDWARD
To: ORGSPAN, INC.
Reel/Frame 034306/0424 →