Granted Patent
Utility
US 10,902,737
· Confirmation No. 8133
SYSTEM AND METHOD FOR AUTOMATIC QUALITY EVALUATION OF INTERACTIONS
|
⬇ PDF
|
Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2021-01-06 | ISSUE.NTF |
Issue Notification | 1 | View | |
| 2020-11-06 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2020-11-06 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2020-11-06 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-10-30 | N271 |
Response to Amendment under Rule 312 | 2 | View | |
| 2020-10-20 | A.NA |
Amendment after Notice of Allowance (Rule 312) | 1 | View | |
| 2020-10-20 | SPEC |
Specification | 1 | View | |
| 2020-10-20 | REM |
Applicant Arguments/Remarks Made in an Amendment | 1 | View | |
| 2020-10-20 | LET. |
Miscellaneous Incoming Letter | 3 | View | |
| 2020-10-20 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-10-15 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 3 | View | |
| 2020-09-16 | OA.POSTCARD |
A courtesy postcard sent by USPTO to users who opt-in for e-Office Action | 1 | View | |
| 2020-09-11 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 2 | View | |
| 2020-09-08 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 13 | View | |
| 2020-09-08 | INTV.SUM.EX |
Examiner initiated interview summary (PTOL-413B) | 1 | View | |
| 2020-09-08 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 3 | View | |
| 2020-09-08 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2020-09-08 | SRNT |
Examiner's search strategy and results | 12 | View | |
| 2020-06-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-06-29 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2020-06-29 | CLM |
Claims | 6 | View | |
| 2020-06-29 | REM |
Applicant Arguments/Remarks Made in an Amendment | 7 | View | |
| 2020-06-29 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2020-03-27 | CTNF |
Non-Final Rejection | 11 | View | |
| 2020-03-27 | 892 |
List of references cited by examiner | 1 | View | |
| 2020-03-27 | FWCLM |
Index of Claims | 1 | View | |
| 2020-03-27 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2020-03-27 | SRNT |
Examiner's search strategy and results | 6 | View | |
| 2020-03-27 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2020-03-05 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2020-03-05 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2019-09-06 | RCEX |
Request for Continued Examination (RCE) | 3 | View | |
| 2019-09-06 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2019-09-06 | CLM |
Claims | 6 | View | |
| 2019-09-06 | REM |
Applicant Arguments/Remarks Made in an Amendment | 9 | View | |
| 2019-09-06 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2019-09-06 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2019-09-06 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2019-08-23 | CTAV |
Advisory Action (PTOL-303) | 2 | View | |
| 2019-08-23 | EXIN |
Examiner Interview Summary Record (PTOL - 413) | 2 | View | |
| 2019-08-23 | A.NE.AFCP.D |
After Final Consideration Program Decision | 1 | View | |
| 2019-08-23 | ANE.I |
Amendment After Final or under 37CFR 1.312, initialed by the examiner. | 1 | View | |
| 2019-08-07 | A.NE.AFCP |
After Final Consideration Program Request | 2 | View | |
| 2019-08-07 | A.NE |
Response After Final Action | 1 | View | |
| 2019-08-07 | CLM |
Claims | 6 | View | |
| 2019-08-07 | REM |
Applicant Arguments/Remarks Made in an Amendment | 6 | View | |
| 2019-08-07 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2019-08-07 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2019-08-07 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2019-06-07 | CTFR |
Final Rejection | 14 | View | |
| 2019-06-07 | 892 |
List of references cited by examiner | 1 | View | |
| 2019-06-07 | FWCLM |
Index of Claims | 1 | View | |
| 2019-06-07 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2019-06-07 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2019-06-07 | SRNT |
Examiner's search strategy and results | 3 | View | |
| 2018-12-21 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2018-12-21 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2018-12-21 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2018-10-08 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2018-10-08 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2018-10-08 | CLM |
Claims | 6 | View | |
| 2018-10-08 | REM |
Applicant Arguments/Remarks Made in an Amendment | 5 | View | |
| 2018-10-08 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2018-10-08 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2018-08-29 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2018-08-29 | OATH |
Oath or Declaration filed | 4 | View | |
| 2018-08-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2018-07-09 | CTNF |
Non-Final Rejection | 11 | View | |
| 2018-07-09 | 892 |
List of references cited by examiner | 1 | View | |
| 2018-07-09 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2018-07-09 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2018-07-09 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2018-07-09 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2018-07-09 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2018-07-09 | FWCLM |
Index of Claims | 1 | View | |
| 2018-04-25 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2018-04-25 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 17 | View | |
| 2018-04-25 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2018-04-05 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2016-10-17 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 1 | View | |
| 2016-10-17 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2016-10-17 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2016-10-07 | IMIS |
Miscellaneous Internal Document | 2 | View | |
| 2016-10-03 | EXPD.LICENSE |
Petition for Expedited Foreign Filing Licenses | 1 | View | |
| 2016-10-03 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2016-10-03 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2016-09-30 | TRNA |
Transmittal of New Application | 3 | View | |
| 2016-09-30 | ADS |
Application Data Sheet | 9 | View | |
| 2016-09-30 | SPEC |
Specification | 54 | View | |
| 2016-09-30 | CLM |
Claims | 6 | View | |
| 2016-09-30 | ABST |
Abstract | 1 | View | |
| 2016-09-30 | PA.. |
Power of Attorney | 2 | View | |
| 2016-09-30 | DRW.NONBW |
Drawings-other than black and white line drawings | 17 | View | |
| 2016-09-30 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2016-09-30 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2016-09-30 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2016-09-30 | N417 |
Electronic Filing System Acknowledgment Receipt | 4 | View | |
| 2016-09-30 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View | |
| 0001-01-03 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View |
Inventors
Tamir Tapuhi
Ramat-Gan, ISRAEL
Amir Lev-Tov
Bat-Yam, ISRAEL
Avraham Faizakof
Kfar-Warburg, ISRAEL
David Konig
Tel Aviv, ISRAEL
Yochai Konig
San Francisco, CA
Attorneys & Agents of Record
Classification
USPC
434/353
G09B7/00
G06Q10/0639
Prosecution
- Examiner
- HONG, THOMAS J
- Art Unit
- 3715
- Customer No.
- 109883
- Docket No.
- 129855
- Confirmation No.
- 8133
Publication
- Pub. No.
- US20180096617A1
- Pub. Date
- 2018-04-05
Patent Term Adjustment
-266days
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001
Recorded 2025-02-03
CHANGE OF NAME
Recorded 2024-05-13
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2018-08-29
from
BAY BRIDGE DECISION TECHNOLOGIES, INC.,
ECHOPASS CORPORATION,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
INTERACTIVE INTELLIGENCE GROUP, INC.
SECURITY AGREEMENT
Recorded 2016-12-05
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
- Patent No.
- US 10,902,737
- App. No.
- 15/282,963
- Filed
- 2016-09-30
- Granted
- 2021-01-26
- Pub. No.
- US20180096617A1
- Examiner
- HONG, THOMAS J
- Art Unit
- 3715
- PTA
- -266 days
External Links