Granted Patent
Utility
US 11,425,251
· Confirmation No. 7129
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
|
⬇ PDF
|
Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2022-08-03 | ISSUE.NTF |
Issue Notification | 1 | View | |
| 2022-07-14 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2022-07-14 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2022-07-14 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2022-04-15 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 6 | View | |
| 2022-04-15 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2022-04-15 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 3 | View | |
| 2022-04-15 | FWCLM |
Index of Claims | 1 | View | |
| 2022-04-15 | SRNT |
Examiner's search strategy and results | 7 | View | |
| 2021-12-20 | XT/ |
Extension of Time | 1 | View | |
| 2021-12-20 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2021-12-20 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2021-12-20 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2021-12-20 | CLM |
Claims | 10 | View | |
| 2021-12-20 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2021-12-20 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2021-08-19 | CTNF |
Non-Final Rejection | 22 | View | |
| 2021-08-19 | 892 |
List of references cited by examiner | 1 | View | |
| 2021-08-19 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2021-08-19 | FWCLM |
Index of Claims | 1 | View | |
| 2021-08-19 | SRNT |
Examiner's search strategy and results | 4 | View | |
| 2021-08-19 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2021-08-19 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2021-08-19 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2021-08-11 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2021-07-01 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2021-04-19 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2021-04-19 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 11 | View | |
| 2021-04-19 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 11 | View | |
| 2021-04-19 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 11 | View | |
| 2021-04-19 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-03-23 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2020-03-20 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2020-03-20 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2020-03-18 | PA.. |
Power of Attorney | 1 | View | |
| 2020-03-18 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-03-18 | CFILE |
Request for Corrected Filing Receipt | 1 | View | |
| 2020-03-18 | ADS |
Application Data Sheet | 9 | View | |
| 2020-03-18 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2020-03-18 | LET. |
Miscellaneous Incoming Letter | 7 | View | |
| 2020-02-14 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2020-02-14 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2020-02-12 | ADS.CORR |
Application Data Sheet to update/correct info | 7 | View | |
| 2020-02-12 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 1 | View | |
| 2020-02-12 | PA.. |
Power of Attorney | 1 | View | |
| 2020-02-12 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-01-23 | N572 |
Response - Re: Informal Power of Attorney (PTOL-308) | 1 | View | |
| 2020-01-23 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2020-01-23 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2020-01-23 | NTC.MISS.PRT |
Notice to File Missing Parts | 2 | View | |
| 2019-12-30 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2019-12-30 | PA.. |
Power of Attorney | 1 | View | |
| 2019-12-30 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2019-12-30 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2019-12-30 | SPEC |
Specification | 77 | View | |
| 2019-12-30 | CLM |
Claims | 12 | View | |
| 2019-12-30 | ABST |
Abstract | 1 | View | |
| 2019-12-30 | DRW.NONBW |
Drawings-other than black and white line drawings | 14 | View | |
| 2019-12-30 | OATH |
Oath or Declaration filed | 4 | View | |
| 2019-12-30 | TRNA |
Transmittal of New Application | 2 | View | |
| 2019-12-30 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2019-12-30 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View | |
| 2019-12-30 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View |
Inventors
Yochai Konig
Daly City, CA
Archana Sekar
Chennai, INDIA
James Hvezda
Markham, CANADA
Javier Villalobos
Daly City, CA
Attorneys & Agents of Record
Classification
USPC
379/265.13
G06Q30/01
H04M3/5233
G06Q30/02
H04M2203/408
Prosecution
- Examiner
- TULOP, JIRAPON INTAVONG
- Art Unit
- 2652
- Customer No.
- 104426
- Docket No.
- P19045-US-00
- Confirmation No.
- 7129
Publication
- Pub. No.
- US20210203784A1
- Pub. Date
- 2021-07-01
Patent Term Adjustment
-31days
CHANGE OF NAME
Recorded 2024-05-13
SECURITY AGREEMENT
Recorded 2020-02-12
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2019-12-30
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
- Patent No.
- US 11,425,251
- App. No.
- 16/730,751
- Filed
- 2019-12-30
- Granted
- 2022-08-23
- Pub. No.
- US20210203784A1
- Examiner
- TULOP, JIRAPON INTAVONG
- Art Unit
- 2652
- PTA
- -31 days
External Links