USAGE OF VIRTUAL REALITY IN A CONTACT CENTER ENVIRONMENT

Inventors: Donald E. Brown, Jeroen Buis, Richard J. Walsh, Scott Fanetti

Provisional Application Expired

	Code	Description	Pages	PDF
2016-04-12	`APP.FILE.REC`	Filing Receipt	3	View
2016-03-28	`TR.PROV`	Provisional Cover Sheet (SB16)	4	View
2016-03-28	`SPEC`	Specification	6	View
2016-03-28	`WFEE`	Fee Worksheet (SB06)	2	View
2016-03-28	`N417`	Electronic Filing System Acknowledgment Receipt	2	View

Inventors

Donald E. Brown Indianapolis, IN

Jeroen Buis Assendelft, NETHERLANDS

Richard J. Walsh Raleigh, NC

Scott Fanetti Columbia, SC

Attorneys & Agents of Record

MARGARET BAUMGARTNER Reg. 66676 Attorney · GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

YOOJIN JUNG Reg. 76302 Attorney · BARNES & THORNBURG, LLP

Prosecution

GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT

from BANK OF AMERICA, N.A., AS RESIGNING AGENT

NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded 2025-02-03

GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

from INTERACTIVE INTELLIGENCE GROUP, INC.

MERGER Recorded 2018-07-01

BANK OF AMERICA, N.A., AS COLLATERAL AGENT

from BAY BRIDGE DECISION TECHNOLOGIES, INC., ECHOPASS CORPORATION, GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR, INTERACTIVE INTELLIGENCE GROUP, INC.

SECURITY AGREEMENT Recorded 2016-12-05

INTERACTIVE INTELLIGENCE GROUP, INC.

from BROWN, DONALD E., BUIS, JEROEN, WALSH, RICHARD J, FANETTI, SCOTT

ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded 2016-08-26

Monitor This Case

Get email alerts when status or documents change.

Order Certified Copies

Most orders are placed with the USPTO same day — all within 24 business hours.

Pre-filled with this application's details

Quick Facts

External Links