Patent Assignment
Reel/Frame 020451/0891
SECURITY AGREEMENT
Recorded: 2008-02-04
Received: 2008-02-04
Pages: 10
Assignors
ASPECT COMMUNICATIONS CORPORATION
Executed: 2007-09-12
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
Executed: 2007-09-12
ASPECT SOFTWARE, INC.
Executed: 2007-09-12
FIRSTPOINT CONTACT TECHNOLOGIES, LLC
Executed: 2007-09-12
Assignee
JPMORGAN CHASE BANK, N.A.
270 PARK AVENUE, NEW YORK, NY, 10017, UNITED STATES
Covered Applications
(11)
METHOD AND APPARATUS FOR PERFORMING TURNAROUND TESTING ON A DIGITAL SIGNAL 1 BOARD
App. No. 11/769,186
→
METHOD AND APPARATUS FOR ESTABLISHING CONFERENCES BASED ON THE LEVEL OF INTEREST
App. No. 11/739,255
→
METHOD OF SCHEDULING CALLS
App. No. 11/681,241
→
AUTOMATIC CONTACT CENTER AGENT ASSISTANT
App. No. 11/674,500
→
METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES
App. No. 11/669,349
→
GENERATING MEDIA-SPECIFIC INTERACTION CONTROL PROGRAMS
App. No. 11/013,853
→
GREETINGS AND ANNOUNCEMENTS FOR A MULTIMEDIA IP COMMUNICATION SYSTEM
App. No. 10/988,790
→
HIGH QUALITY AUDIO CONFERENCING WITH ADAPTIVE BEAMFORMING
App. No. 10/697,670
→
SYSTEM AND METHOD FOR OPTIMIZING CALL ROUTING TO AN AGENT
App. No. 10/442,000
→
PERSONALITY BASED MATCHING OF CALLERS TO AGENTS IN A COMMUNICATION SYSTEM
App. No. 10/304,872
→
METHOD AND SYSTEM FOR DATA FIELD REUSE
App. No. 09/997,754
→