Patent Assignment
Reel/Frame 031448/0373
RELEASE OF SECURITY INTEREST IN PATENT RIGHTS
Recorded: 2013-10-21
Received: 2013-10-21
Pages: 20
Assignor
CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Executed: 2013-09-18
Assignees
VERINT AMERICAS INC.
330 SOUTH SERVICE ROAD, MELVILLE, NY, 11747, UNITED STATES
VERINT SYSTEMS INC.
330 SOUTH SERVICE ROAD, MELVILLE, NY, 11747, UNITED STATES
VERINT VIDEO SOLUTIONS INC.
330 SOUTH SERVICE ROAD, MELVILLE, NY, 11747, UNITED STATES
Covered Applications
(100)
SYSTEMS AND METHODS FOR DATA SYNCHRONIZATION IN A CUSTOMER CENTER
App. No. 12/891,620
→
SYSTEM AND METHOD FOR PROCESSING AGENT INTERACTIONS
App. No. 12/879,868
→
INTERNET PROTOCOL ANALYZING
App. No. 12/762,402
→
SYSTEMS AND METHODS FOR DETERMINING ALLOCATIONS FOR DISTRIBUTED MULTI-SITE CONTACT CENTERS
App. No. 12/725,127
→
SYSTEMS AND METHODS FOR SCHEDULING CONTACT CENTER AGENTS
App. No. 12/684,027
→
SYSTEM AND METHOD FOR WORKFORCE REQUIREMENTS MANAGEMENT
App. No. 12/630,030
→
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
App. No. 12/612,487
→
SYSTEM AND METHOD FOR CAPTURING, STORING, ANALYZING AND DISPLAYING DATA RELATING TO THE MOVEMENTS OF OBJECTS
App. No. 12/504,492
→
METHOD AND APPARATUS FOR TEMPORAL WAVELET COMPRESSION
App. No. 12/483,075
→
ROUTINE COMMUNICATION SESSIONS FOR RECORDING
App. No. 12/466,673
→
SYSTEM AND METHOD FOR POOLED IP RECORDING
App. No. 12/416,906
→
METHOD AND SYSTEM FOR DIRECT DATA RECORDING
App. No. 12/351,370
→
SYSTEM AND METHOD FOR RECORDING VOICE AND THE DATA ENTERED BY A CALL CENTER AGENT AND RETRIEVAL OF THESE COMMUNICATION STREAMS FOR ANALYSIS OR CORRECTION
App. No. 12/326,205
→
SYSTEMS AND METHODS FOR PROVIDING WORKFORCE OPTIMIZATION TO BRANCH AND BACK OFFICES
App. No. 12/171,090
→
SYSTEM AND METHOD FOR PERFORMANCE BASED CALL DISTRIBUTION
App. No. 12/132,259
→
SYSTEMS AND METHODS OF RECORDING SOLUTION INTERFACE
App. No. 12/118,792
→
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
App. No. 12/118,781
→
SYSTEMS AND METHODS FOR MULTI-STREAM RECORDING
App. No. 12/118,789
→
METHOD AND SYSTEM FOR EDGE DETECTION
App. No. 12/107,976
→
WIRELESS ENCLOSURE
App. No. 29/306,986
→
SYSTEMS AND METHODS FOR TRANSACTION QUEUE ANALYSIS
App. No. 12/057,476
→
SYSTEM AND METHOD FOR DIGITAL RIGHTS MANAGEMENT CONTROL USING VIDEO ANALYTICS
App. No. 12/057,442
→
DEDICATED NETWORK INTERFACE
App. No. 12/015,621
→
SYSTEM FOR SELECTING A VIDEO OR AUDIO PATH
App. No. 12/015,375
→
VIDEO TILING USING MULTIPLE DIGITAL SIGNAL PROCESSORS
App. No. 12/014,155
→
WORKFORCE MANAGEMENT SYSTEM
App. No. 12/014,688
→
METHOD AND SYSTEM FOR CONTEXT-AWARE DATA PRIORITIZATION
App. No. 11/968,428
→
MULTIPLEXING VIDEO USING A DSP
App. No. 11/959,650
→
SYSTEMS AND METHODS FOR TRIGGERING AN OUT OF FOCUS ALERT
App. No. 11/937,553
→
MULTI-PASS SPEECH ANALYTICS
App. No. 11/924,201
→
METHOD AND SYSTEM FOR SELECTIVELY DEDICATING RESOURCES FOR RECORDING DATA EXCHANGED BETWEEN ENTITIES ATTACHED TO A NETWORK
App. No. 11/872,575
→
METHOD AND SYSTEM FOR CONCURRENT ERROR IDENTIFICATION IN RESOURCE SCHEDULING
App. No. 11/868,656
→
EVENT DETECTION BASED ON VIDEO METADATA
App. No. 11/844,759
→
System and Method for Long Term Forecasting
App. No. 11/831,257
→
Systems and Methods for Replaying Recorded Data
App. No. 11/831,634
→
System and Method for Multi-Week Scheduling
App. No. 11/831,260
→
SYSTEMS AND METHODS OF AUTOMATICALLY SCHEDULING A WORKFORCE
App. No. 11/831,250
→
Systems and Methods for Storing Interaction Data
App. No. 11/776,659
→
DISTRIBUTIVE NETWORK CONTROL
App. No. 11/772,440
→
Data Capture in a Distributed Network
App. No. 11/771,499
→
SYSTEMS AND METHODS FOR SCHEDULING CONTACT CENTER AGENTS
App. No. 11/768,349
→
INTEGRATING MOBILE DEVICE BASED COMMUNICATION SESSION RECORDINGS
App. No. 11/752,458
→
SYSTEM AND METHOD FOR INTEGRATED WORKFORCE AND QUALITY MANAGEMENT
App. No. 11/742,733
→
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
App. No. 11/736,124
→
SYSTEMS AND METHODS FOR STORING AND SEARCHING DATA IN A CUSTOMER CENTER ENVIRONMENT
App. No. 11/693,899
→
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION IN A RECORDING ENVIRONMENT
App. No. 11/693,933
→
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION FOR RECORDING
App. No. 11/693,923
→
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION FOR A COMMUNICATIONS ENVIRONMENT
App. No. 11/693,828
→
SYSTEMS AND METHODS FOR STORING AND SEARCHING DATA IN A CUSTOMER CENTER ENVIRONMENT
App. No. 11/693,857
→
Systems and Methods for Recording in a Contact Center Environment
App. No. 11/692,983
→
SYSTEMS AND METHODS FOR ANALYZING COMMUNICATION SESSIONS USING FRAGMENTS
App. No. 11/691,540
→
Systems and Methods for Enhancing Security of Files
App. No. 11/691,530
→
Selective Dedication of Recording Resources to a Web Self-Service Interface
App. No. 11/676,818
→
COMMUNICATION SESSION ASSESSMENT
App. No. 11/621,134
→
AUTOMATED UTTERANCE SEARCH
App. No. 11/616,490
→
SYSTEMS AND METHODS FOR RECORDING DATA
App. No. 11/608,358
→
Providing Remote Access to Media Streams
App. No. 11/608,438
→
SYSTEMS AND METHODS FOR RECORDING
App. No. 11/608,340
→
CALL CONTROL PRESENCE
App. No. 11/608,440
→
RECORDING IN A DISTRIBUTED ENVIRONMENT
App. No. 11/608,350
→
CALL CONTROL PRESENCE AND RECORDING
App. No. 11/567,808
→
CALL CONTROL RECORDING
App. No. 11/567,852
→
SYSTEM AND METHOD FOR ANALYSING COMMUNICATIONS STREAMS
App. No. 11/565,943
→
SYSTEM AND METHOD FOR ANALYSING COMMUNICATION STREAMS
App. No. 11/565,939
→
SYSTEM AND METHOD FOR ANALYSING COMMUNICATIONS STREAMS
App. No. 11/565,946
→
SYSTEM AND METHOD FOR ANALYSING COMMUNICATIONS STREAMS
App. No. 11/565,948
→
SYSTEMS AND METHODS FOR PROVIDING RECORDING AS A NETWORK SERVICE
App. No. 11/540,282
→
SPEECH ANALYSIS USING STATISTICAL LEARNING
App. No. 11/540,281
→
SYSTEMS AND METHODS FOR DISCOVERING CUSTOMER CENTER INFORMATION
App. No. 11/540,903
→
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING RECORDERS
App. No. 11/540,902
→
SYSTEMS AND METHODS FOR ANALYZING COMMUNICATION SESSIONS USING FRAGMENTS
App. No. 11/540,353
→
SYSTEMS AND METHODS FOR DISPLAYING AGENT ACTIVITY EXCEPTIONS
App. No. 11/529,946
→
SYSTEMS AND METHODS FOR INTEGRATING OUTSOURCERS
App. No. 11/529,842
→
SYSTEMS AND METHODS FOR MONITORING INFORMATION CORRESPONDING TO COMMUNICATION SESSIONS
App. No. 11/540,785
→
DISTRIBUTIVE DATA CAPTURE
App. No. 11/540,171
→
SYSTEMS AND METHODS FOR PROVIDING RECORDING AS A NETWORK SERVICE
App. No. 11/540,739
→
SYSTEMS AND METHODS FOR ANALYZING COMMUNICATION SESSIONS
App. No. 11/540,736
→
Systems and methods for facilitating contact center coaching
App. No. 11/540,185
→
Systems and methods for facilitating contact center coaching
App. No. 11/540,900
→
MULTI-PASS SPEECH ANALYTICS
App. No. 11/540,322
→
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING GATEWAYS
App. No. 11/529,947
→
ANALYZING AUDIO COMPONENTS AND GENERATING TEXT WITH INTEGRATED ADDITIONAL SESSION INFORMATION
App. No. 11/540,904
→
Integrated contact center systems for facilitating contact center coaching
App. No. 11/540,107
→
ROUTINE COMMUNICATION SESSIONS FOR RECORDING
App. No. 11/541,252
→
RECORDING INVOCATION OF COMMUNICATION SESSIONS
App. No. 11/541,313
→
SYSTEMS AND METHODS FOR DATA SYNCHRONIZATION IN A CUSTOMER CENTER
App. No. 11/529,942
→
SYSTEMS AND METHODS FOR ANALYZING CONTACT CENTER INTERACTIONS
App. No. 11/540,306
→
RECORDING USING PROXY SERVERS
App. No. 11/540,086
→
METHODS FOR LONG-RANGE CONTACT CENTER STAFF PLANNING UTILIZING DISCRETE EVENT SIMULATION
App. No. 11/529,132
→
SYSTEMS AND METHODS FOR CONTEXT DRILLING IN WORKFORCE OPTIMIZATION
App. No. 11/528,267
→
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
App. No. 11/534,410
→
UTILIZING SPARE PROCESSING CAPACITY TO ANALYZE A CALL CENTER INTERACTION
App. No. 11/509,554
→
VOICE INTERACTION ANALYSIS MODULE
App. No. 11/509,553
→
SYSTEM AND METHOD TO ACQUIRE AUDIO DATA PACKETS FOR RECORDING AND ANALYSIS
App. No. 11/509,551
→
SYSTEM AND METHOD FOR FACILITATING TRIGGERS AND WORKFLOWS IN WORKFORCE OPTIMIZATION
App. No. 11/479,506
→
Automated scoring of interactions
App. No. 11/479,056
→
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
App. No. 11/479,924
→
SYSTEMS AND METHODS FOR RECORDING AN ENCRYPTED INTERACTION
App. No. 11/428,222
→
SYSTEMS AND METHODS FOR A SECURE RECORDING ENVIRONMENT
App. No. 11/479,925
→
System and method for facilitating triggers and workflows in workforce optimization
App. No. 11/479,899
→