IP Library Granted Patent US 7,752,508
Granted Patent B2
US 7,752,508 · App. 11/868,656 · Granted Jul 6, 2010

Method and system for concurrent error identification in resource scheduling

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Quick Facts
Patent No.
US 7,752,508
App. No.
11/868,656
Granted
Jul 6, 2010
Kind
B2
Abstract

A method and system for handling real-time indications of resource scheduling conflicts. In one embodiment, the method includes a computer system including a user interface, display, processor, and some form of memory. Contained within the memory is a resource scheduling process that analyzes resource data, scheduling criteria, and work parameters to create a working schedule. In conjunction with the creation of a working schedule, the scheduling process detects resource conflicts that can inhibit the schedule's functionality. Once detected an identification process conveys the error to the user concurrently with the schedule process to provide the user with a real-time indication of resource conflicts. The indication is presented in an unobtrusive manner so as to not interfere or impede the scheduling process. In addition, should the specific resource causing the conflict be identifiable, the indication process conveys that information in a similar real-time methodology.

Claims (22)

1. A method for performing complex resource scheduling of many resources, the method comprising:

analyzing resource scheduling data for resource scheduling conflicts;

generating at least one resource scheduling conflict based on the analyzed resource scheduling data;

generating a schedule based on the resource scheduling data without receiving a response to the at least one resource scheduling conflict; and

presenting to a user, upon selection, a description of the resource scheduling conflicts and a choice to suppress the resource scheduling conflicts.

2. The method of claim 1 , wherein presenting includes providing the user a potential resolution of the resource scheduling conflicts.

3. The method of claim 2 , wherein the potential resolution further comprises a hyperlink to a relevant portion of the resource scheduling method allowing the resource scheduling conflicts to be resolved.

4. The method of claim 1 , further comprising conveying unobtrusively to the user an indication that the resource scheduling conflicts exist, wherein conveying the indication of the resource scheduling conflicts occurs concurrently with the resource scheduling process, the indication including a visual representation.

5. The method of claim 4 , wherein the visual representation includes using colors to represent the resource scheduling conflicts, including red to represent unsuppressed resource scheduling conflicts and yellow to represent suppressed resource scheduling conflicts.

6. A method for performing complex resource scheduling of many resources, the method comprising:

providing real-time identification of resource scheduling conflicts;

analyzing resource scheduling data for the resource scheduling conflicts;

generating at least one resource scheduling conflict based on the analyzed resource scheduling data;

generating a schedule based on the resource scheduling data without receiving a response to the at least one resource scheduling conflict; and

presenting to a user, upon selection, a description of the resource scheduling conflicts and a choice to suppress the resource scheduling conflicts.

7. The method of claim 6 , wherein presenting includes providing the user a choice of viewing the description of the resource scheduling conflicts.

8. The method of claim 6 , wherein presenting includes providing the user a potential resolution of the resource scheduling conflicts, the potential solution including a hyperlink to a relevant portion of the resource scheduling process allowing the resource scheduling conflicts to be resolved.

9. The method of claim 6 , further comprising conveying unobtrusively to the user an indication that the resource scheduling conflicts exist, wherein conveying the indication of the resource scheduling conflicts occurs concurrently with the resource scheduling process, the indication including a visual representation.

10. The method of claim 9 , wherein the visual representation includes a first color for an unsuppressed resource scheduling conflict and a second color for a suppressed resource scheduling conflict.

11. The method of claim 6 , wherein the resource scheduling conflicts include conflicts of multiple different types, and wherein identifying includes indicating a type of a resource conflict.

12. The method of claim 11 , wherein the multiple different types include a rule-based conflict and a calendar based conflict.

13. The method of claim 12 , wherein the multiple different types are visually represented including using a third color for a rule-based conflict and a fourth color for a calendar based conflict.

Assignments (9)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (043293/0567) Recorded Nov 26, 2025
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: VERINT AMERICAS INC.
Reel/Frame 073796/0639 →
GRANT OF SECURITY INTEREST IN PATENT RIGHTS Recorded Jul 21, 2017
From: VERINT AMERICAS INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 043293/0567 →
RELEASE OF SECURITY INTEREST Recorded Jun 30, 2017
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: VERINT AMERICAS INC.
Reel/Frame 043066/0473 →
GRANT OF SECURITY INTEREST IN PATENT RIGHTS Recorded Oct 21, 2013
From: VERINT AMERICAS INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 031465/0450 →
RELEASE OF SECURITY INTEREST IN PATENT RIGHTS Recorded Oct 21, 2013
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: VERINT AMERICAS INC.; VERINT SYSTEMS INC.; VERINT VIDEO SOLUTIONS INC.
Reel/Frame 031448/0373 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 29, 2013
From: HITE, CHERYL; MORSE, TYLER; MATAN, OFER; BOEHMER, TIFFANY; NOURBAKHSH, ILLAH; UCKUN, SERDAR; FAMA, JASON; REUSSER, EDWARD; FICHTENHOLTZ, GREGORY; SHVARTS, SIMON
To: BLUE PUMPKIN SOFTWARE
Reel/Frame 030506/0195 →
MERGER Recorded May 29, 2013
From: BLUE PUMPKIN SOFTWARE, INC.
To: WITNESS SYSTEMS, INC.
Reel/Frame 030506/0494 →
CHANGE OF NAME Recorded May 29, 2013
From: WITNESS SYSTEMS, INC.
To: VERINT AMERICAS INC.
Reel/Frame 030508/0649 →
SECURITY AGREEMENT Recorded May 2, 2011
From: VERINT AMERICAS INC.
To: CREDIT SUISSE AG
Reel/Frame 026207/0203 →