Systems and methods for recording
View Patent ↗Included are embodiments for recording data from a communication. At least one embodiment includes receiving media data associated with the communication from a first communications device at a first receive port and sending the received media data to a first transmit port, wherein the first transmit port is coupled to a second receive port. Some embodiments include sending the received media data to a recording device via a connection with the recorder, the connection being located on the coupling of the first transmit port and the second receive port.
1. A method for recording data from a communication, comprising:
receiving media data associated with the communication from a first communications device at a first receive port;
sending the received media data to a first transmit port of the communications device, wherein the first transmit port is coupled to a second receive port of the communications device;
sending the received media data from the first transmit port to the second receive port;
sending the received media data to a second communications device via a second transmit port; and
sending the received media data to a recording device via a connection with a recorder, the connection being located on the coupling between the first transmit port and the second receive port and
wherein the connection with the recorder is a passive connection between the first transmit port and the second receive port.
2. The method of claim 1 , wherein the media data includes at least one of the following: voice data and screen data.
3. The method of claim 1 , wherein sending the received media data to a recording device includes sending the media data to a recorder bank.
4. The method of claim 1 , wherein the recorder is further configured to receive control data associated with the media data.
5. The method of claim 4 , wherein the control data is received via a local call control server.
6. The method of claim 5 , wherein the local call control server is configured to receive control data via a Signaling System 7 (SS7) protocol.
7. The method of claim 1 , wherein the media data is configured for communication in a Time Division Multiplexing (TDM) environment.
8. The method of claim 1 , wherein the media data is configured for communication in an Internet Protocol (IP) environment.
9. The method of claim 1 , wherein at least a portion of the media data is sent to a recorder controller, the recorder controller configured to determine a recorder for recording the media data.
10. A method for recording data from a communication, comprising:
receiving media data associated with the communication from a switch at a first receive port, wherein the media data is associated with a communication between a first communications device and a second communications device;
sending the received media data to a first transmit port of the switch, wherein the first transmit port is coupled to a second receive port of the switch;
sending the received media data from the first transmit port to the second receive port;
sending the received media data to a second communications device via a second transmit port; and
sending the received media data to a recorder bank via a passive connection with the recorder bank, the passive connection being coupled between first transmit port and the second receive port,
wherein the recorder bank includes a plurality of recorders.
11. The method of claim 10 , wherein the connection with the recorder bank is a passive connection between the first transmit port and the second receive port.
12. The method of claim 10 , wherein the media data includes at least one of the following: voice data and screen data.
13. The method of claim 10 , wherein at least one of the recorders includes at least one of the following: a hardware-oriented recorder, a software-oriented recorder, and a hybrid hardware-software-oriented recorder.
14. The method of claim 10 , wherein sending the received media data to a recording bank includes sending the media data to a load balancer.
15. The method of claim 10 , wherein the recorder bank is further configured to receive control data associated with the media data.
16. The method of claim 15 , wherein the control data is received via a local call control server.
17. The method of claim 16 , wherein the local call control server is configured to receive control data via a Signaling System 7 (SS7) protocol.
18. The method of claim 10 , wherein the media data is configured for communication in a Time Division Multiplexing (TDM) environment.
19. The method of claim 10 , wherein the media data is configured for communication in an Internet Protocol (IP) environment.
20. The method of claim 10 , wherein at least a portion of the media data is sent to a recorder controller, the recorder controller configured to determine a recorder for recording the media data.