IP Library Assignment 032153/0089
Patent Assignment
Reel/Frame 032153/0089

SECURITY AGREEMENT

Recorded: 2014-02-03 Received: 2014-02-03 Pages: 8
Assignors
KANA SOFTWARE, INC.
Executed: 2014-02-03
OVERTONE, INC.
Executed: 2014-02-03
Assignee
CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH (AS COLLATERAL AGENT)
11 MADISON AVENUE, NEW YORK, NY, 10010, UNITED STATES
Covered Applications (13)
ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEMENT SYSTEM
App. No. 13/722,202
DYNAMIC MESSAGE CONTEXT DRIVEN APPLICATION ASSEMBLY FOR CUSTOMER SERVICE AGENT PRODUCTIVITY APPLICATIONS
App. No. 13/447,355
ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEMENT SYSTEM
App. No. 13/323,777
MULTI-SOURCE SEARCHING IN A DATA DRIVEN APPLICATION
App. No. 13/250,152
FORM PROCESSING IN A USER INTERFACE WORKFLOW COMPOSITION TOOL
App. No. 13/080,632
USER INTERFACE WORKFLOW COMPOSITION METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT
App. No. 12/603,524
ADAPTIVE MULTI-CHANNEL ANSWERING SERVICE FOR KNOWLEDGE MANAGEMENT SYSTEMS
App. No. 12/204,698
EMBEDDED MULTI-CHANNEL KNOWLEDGEBASE
App. No. 12/032,306
ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEMENT SYSTEM
App. No. 11/761,776
ADAPTIVE MULTI-CHANNEL ANSWERING SERVICE FOR KNOWLEDGE MANAGEMENT SYSTEMS
App. No. 11/695,404
METHOD FOR IDENTIFYING EMERGING ISSUE FROM TEXTUAL CUSTOMER FEEDBACK
App. No. 11/623,694
DYNAMIC MESSAGE CONTEXT DRIVEN APPLICATION ASSEMBLY FOR CUSTOMER SERVICE AGENT PRODUCTIVITY APPLICATIONS
App. No. 11/469,173
SYSTEMS AND METHODS FOR AUTOMATICALLY CATEGORIZING UNSTRUCTURED TEXT
App. No. 11/286,572