IP Library Granted Patent US 6,868,395
Granted Patent B1
US 6,868,395 · App. 09/469,587 · Granted Mar 15, 2005

Business transactions using the internet

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Quick Facts
Patent No.
US 6,868,395
App. No.
09/469,587
Granted
Mar 15, 2005
Kind
B1
Abstract

In a campaign, a customer's file is reviewed to determine the offer or solicitation to send to the customer and the time such will remain open, and an e-mail message is sent to the customer that contains the offer or solicitation in text, a packet, or a URL address for a protected personalized web page ( 501 ). The packet may be opened on-line or off-line allowing the customer to provide information or terms that are subsequently sent to ( 505 ) the originator. Alternatively, such information is obtained via the protected, personalized web page to which the customer is referred. If the customer provides acceptable information and terms ( 510, 515 ), the transaction is completed ( 520 ).

Claims (20)

1. A method for conducting business, comprising the steps of:

establishing a web site customized for an individual;

sending a first message to said individual inviting said individual to visit said customized web site;

receiving a request from said individual to visit said customized web site;

sending a first web page to said individual, said first web page allowing said individual to download a first packet, said first packet including a plurality of transaction terms;

receiving a request from said individual to download said first packet;

sending said first packet to said individual;

receiving a request from said individual to upload a second packet, said second packet being based upon said first packet;

sending approval to said individual to upload said second packet;

receiving said second packet from said individual;

inspecting said second packet for selected transaction terms;

determining whether said selected transaction terms are acceptable: and

sending a second message to said individual indicating approval or rejection of said selected transaction terms.

2. The method of claim 1 , wherein said step of sending said first packet comprises generating said first packet by including a plurality of said transaction terms.

3. The method of claim 1 , wherein said step of sending said first packet comprises generating said first packet by including a plurality of said transaction terms, and wherein said step of determining whether said transaction terms which were selected are acceptable comprises comparing said selected transaction terms with limits on said transaction terms.

4. The method of claim 1 , wherein said step of sending said first packet comprises generating said first packet by including a software applications program.

5. The method of claim 1 , wherein said step of sending said first packet comprises generating said first packet by including a software applications program and a plurality of transaction terms.

6. The method of claim 1 , wherein said step of sending said first packet comprises generating said first packet by including a software applications program, a plurality of transaction terms, and predetermined limits for said transaction terms.

7. The method claim 1 , wherein said step of sending a message to said individual inviting said individual to visit said customized web site includes providing said individual with information to access said customized web site via an identification code.

8. The method of claim 1 , wherein said step of determining whether said transaction terms are acceptable further comprises determining whether said transaction terms were received in a timely manner.

Assignments (19)
RELEASE OF SECURITY INTEREST Recorded Jun 4, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: ASPECT SOFTWARE PARENT, INC.; ASPECT SOFTWARE, INC.; DAVOX INTERNATIONAL HOLDINGS LLC; VOICEOBJECTS HOLDINGS INC.; VOXEO PLAZA TEN, LLC
Reel/Frame 057254/0363 →
SECURITY INTEREST Recorded Jun 16, 2016
From: ASPECT SOFTWARE PARENT, INC.; ASPECT SOFTWARE, INC.; DAVOX INTERNATIONAL HOLDINGS LLC; VOICEOBJECTS HOLDINGS INC.; VOXEO PLAZA TEN, LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 039052/0356 →
RELEASE OF SECURITY INTEREST Recorded Jun 14, 2016
From: U.S. BANK NATIONAL ASSOCIATION
To: ASPECT SOFTWARE, INC.
Reel/Frame 039012/0311 →
RELEASE OF SECURITY INTEREST Recorded Jun 14, 2016
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: ASPECT SOFTWARE, INC.
Reel/Frame 039013/0015 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 20, 2014
From: JPMORGAN CHASE BANK, N.A.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 034281/0548 →
SECURITY INTEREST Recorded Jun 29, 2010
From: ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC
To: U.S. BANK NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 024651/0637 →
SECURITY AGREEMENT Recorded Jun 9, 2010
From: ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC (F/K/A ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES, LLC); ASPECT SOFTWARE, INC. (AS SUCCESSOR TO ASPECT COMMUNICATIONS CORPORATION)
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 024505/0225 →
RELEASE OF SECURITY INTEREST Recorded Jun 8, 2010
From: DEUTSCHE BANK TRUST COMPANY AMERICAS, AS SECOND LIEN ADMINSTRATIVE AGENT
To: ASPECT COMMUNICATIONS CORPORATION; ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC; ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
Reel/Frame 024492/0496 →
RELEASE OF SECURITY INTEREST Recorded Jun 7, 2010
From: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
To: ASPECT COMMUNICATIONS CORPORATION; ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC; ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
Reel/Frame 024515/0765 →
SECURITY AGREEMENT Recorded Aug 11, 2006
From: ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC; ASPECT COMMUNICATIONS CORPORATION
To: DEUTSCHE BANK TRUST COMPANY AMERICAS, AS SECOND LIEN ADMINISTRATIVE AGENT
Reel/Frame 018087/0313 →
RELEASE OF SECURITY INTEREST Recorded Jul 27, 2006
From: D.B. ZWIRN FINANCE, LLC
To: CONCERTO SOFTWARE INTERMEDIATE HOLDINGS, INC., ASPECT SOFTWARE, INC., ASPECT COMMUNICATIONS CORPORATION, FIRSTPOINT CONTACT CORPORATION, FIRSTPOINT CONTACT TECHNOLOGIES, INC.
Reel/Frame 017996/0895 →
CHANGE OF NAME Recorded Jun 19, 2006
From: CONCERTO SOFTWARE, INC.
To: ASPECT SOFTWARE, INC.
Reel/Frame 017804/0797 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 16, 2006
From: CIM LTD.
To: CONCERTO INTERNATIONAL INC.
Reel/Frame 017794/0695 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 16, 2006
From: CONCERTO INTERNATIONAL INC.
To: CONCERTO SOFTWARE INC.
Reel/Frame 017794/0710 →
SECURITY AGREEMENT Recorded Nov 15, 2005
From: ASPECT SOFTWARE, INC.
To: D.B. ZWIRN FINANCE, LLC
Reel/Frame 016784/0774 →
SECURITY INTEREST Recorded Nov 2, 2005
From: ASPECT SOFTWARE, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 016735/0936 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Sep 27, 2005
From: WELLS FARGO FOOTHILL, INC.
To: CIM LTD.
Reel/Frame 016593/0001 →
SECURITY INTEREST Recorded Apr 19, 2004
From: CIM LTD.
To: WELLS FARGO FOOTHILL, INC., AS AGENT
Reel/Frame 015293/0422 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 11, 2003
From: INVENTIONS INC.
To: CIM, LTD.
Reel/Frame 014363/0713 →