Patent Assignment
Reel/Frame 015293/0422
Security Interest
Recorded: 2004-04-19
Pages: 21
Assignor
CIM LTD.
Executed: 2004-02-09
Assignee
WELLS FARGO FOOTHILL, INC., AS AGENT
2450 COLORADO AVENUE, SUITE 3000 W, SANTA MONICA, CALIFORNIA, 90404
Covered Properties
(34)
Instant Access to Remote Resources and Services
PCT:
PCT/US2003/000988 ↗
Apparatus for Detecting Pick-Up at a Remote Telephone Set
Patent:
4,477,698 →
Application:
06/415,711 →
Detecting Signals Within a Passband on a Telephone Line
Patent:
4,540,855 →
Application:
06/609,925 →
Telephone Answering and Call Forwarding Improvement
Patent:
4,677,663 →
Application:
06/752,053 →
Telephone Answering Machine with Digial Storage of Announcements and Messages
Patent:
4,782,510 →
Application:
07/002,691 →
Ring Signal Discriminator
Patent:
4,720,853 →
Application:
07/003,643 →
Current Source and Off-Hook Detector
Patent:
4,742,538 →
Application:
07/008,344 →
Telephone Loop Current Modulator
Patent:
4,742,539 →
Application:
07/014,015 →
Customer Account Online Servicing System
Patent:
4,797,911 →
Application:
07/062,944 →
Method and Apparatus for Customer Account Servicing
Patent:
4,894,857 →
Application:
07/287,008 →
Method for Avoiding Call Blocking
Patent:
5,070,525 →
Application:
07/478,619 →
Method and Apparatus for Dynamic and Interdependent Processing of Inbound Calls and Outbound Calls
Patent:
5,214,688 →
Application:
07/533,489 →
Automated Voice System for Improving Agent Efficiency and Improving Service to Parties on Hold
Patent:
5,309,505 →
Application:
07/703,158 →
Automated Voice System for Improving Agent Efficiency and Improving Service to Parties on Hold
Patent:
5,511,112 →
Application:
08/236,225 →
Method and Apparatus for Providing Result-Oriented Customer Service
Patent:
5,594,791 →
Application:
08/318,506 →
Non-Offensive Termination of a Call and Detection of an Answering Machine
Patent:
5,581,602 →
Application:
08/372,889 →
Method for Automatically Obtaining and Presenting Data from Multiple D Ata Sources
Patent:
5,675,637 →
Application:
08/441,830 →
Method and Apparatus for Dynamic and Interdependent Processing of Inbound Calls and Outbound Calls
Patent:
36,416 →
Application:
08/449,887 →
Method and Apparatus for Non-Offensive Termination of an Outbound Call and for Detection of an Answer of an Outbound Call by an Answering Machine
Patent:
5,828,731 →
Application:
08/754,151 →
Method and Apparatus for Providing Result-Oriented Customer Service
Patent:
5,963,635 →
Application:
08/764,324 →
Creating and Using an Adaptable Multiple-Contact Transaction Object
Patent:
6,314,089 →
Application:
08/840,906 →
Method for Consolidation of Multiple Data Sources
Patent:
6,362,838 →
Application:
08/908,854 →
Transmission of Voice Over an Asynchronous Network
Patent:
6,118,763 →
Application:
08/934,025 →
Remote Access, Emulation, and Control of Office Equipment, Devices and Services
Patent:
6,359,892 →
Application:
08/977,412 →
Method and Apparatus for Providing Result-Oriented Customer Service
Application:
09/325,205 →
Training, Certifying, Assigning and Collaborating Agents Among Multiple Users
Application:
09/395,498 →
Dynamic and Interdependent Processing of Inbound and Outbound Communications
Application:
09/437,414 →
Business Transactions Using the Internet
Patent:
6,868,395 →
Application:
09/469,587 →
Dynamic Help Option for Internet Customers
Method for Consolidation of Multiple Data Sources
Remote Access, Emulation, and Control of Office Equipment
Collaboration between two computing devices
Application:
10/107,632 →
Publication:
US 2002/0143878
Training, Certifying, Assigning and Collaborating Agents Among Multiple Users
Method and apparatus for providing result-oriented customer service
Application:
10/453,852 →
Publication:
US 2004/0133434
Related Assignments
(19)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Aug 11, 2003
From: INVENTIONS INC.
To: CIM, LTD.
Reel/Frame 014363/0713 →
Release of Security Interest in Intellectual Property
Sep 27, 2005
From: WELLS FARGO FOOTHILL, INC.
To: CIM LTD.
Reel/Frame 016593/0001 →
Security Interest
Nov 2, 2005
From: ASPECT SOFTWARE, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 016735/0936 →
Security Agreement
Nov 15, 2005
From: ASPECT SOFTWARE, INC.
To: D.B. ZWIRN FINANCE, LLC
Reel/Frame 016784/0774 →
Assignment of Assignor's Interest
Jun 16, 2006
From: CIM LTD.
To: CONCERTO INTERNATIONAL INC.
Reel/Frame 017794/0695 →
Assignment of Assignor's Interest
Jun 16, 2006
From: CONCERTO INTERNATIONAL INC.
To: CONCERTO SOFTWARE INC.
Reel/Frame 017794/0710 →
Change of Name
Jun 19, 2006
From: CONCERTO SOFTWARE, INC.
To: ASPECT SOFTWARE, INC.
Reel/Frame 017804/0797 →
Release of Security Interest
Jul 27, 2006
From: D.B. ZWIRN FINANCE, LLC
To: CONCERTO SOFTWARE INTERMEDIATE HOLDINGS, INC., ASPECT SOFTWARE, INC., ASPECT COMMUNICATIONS CORPORATION, FIRSTPOINT CONTACT CORPORATION, FIRSTPOINT CONTACT TECHNOLOGIES, INC.
Reel/Frame 017996/0895 →
Security Agreement
Aug 11, 2006
From: ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC; ASPECT COMMUNICATIONS CORPORATION
To: DEUTSCHE BANK TRUST COMPANY AMERICAS, AS SECOND LIEN ADMINISTRATIVE AGENT
Reel/Frame 018087/0313 →
Release of Security Interest
Jun 7, 2010
From: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
To: ASPECT COMMUNICATIONS CORPORATION; ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC; ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
Reel/Frame 024515/0765 →
Release of Security Interest
Jun 8, 2010
From: DEUTSCHE BANK TRUST COMPANY AMERICAS, AS SECOND LIEN ADMINSTRATIVE AGENT
To: ASPECT COMMUNICATIONS CORPORATION; ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC; ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
Reel/Frame 024492/0496 →
Security Agreement
Jun 9, 2010
From: ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC (F/K/A ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES, LLC); ASPECT SOFTWARE, INC. (AS SUCCESSOR TO ASPECT COMMUNICATIONS CORPORATION)
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 024505/0225 →
Security Interest
Jun 29, 2010
From: ASPECT SOFTWARE, INC.; FIRSTPOINT CONTACT TECHNOLOGIES, LLC
To: U.S. BANK NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 024651/0637 →
Assignment of Assignor's Interest
Nov 20, 2014
From: JPMORGAN CHASE BANK, N.A.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 034281/0548 →
Release of Security Interest
Jun 14, 2016
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: ASPECT SOFTWARE, INC.
Reel/Frame 039013/0015 →
Release of Security Interest
Jun 14, 2016
From: U.S. BANK NATIONAL ASSOCIATION
To: ASPECT SOFTWARE, INC.
Reel/Frame 039012/0311 →
Security Interest
Jun 16, 2016
From: ASPECT SOFTWARE PARENT, INC.; ASPECT SOFTWARE, INC.; DAVOX INTERNATIONAL HOLDINGS LLC; VOICEOBJECTS HOLDINGS INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 039052/0356 →
Release of Security Interest
Jun 4, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: ASPECT SOFTWARE PARENT, INC.; ASPECT SOFTWARE, INC.; DAVOX INTERNATIONAL HOLDINGS LLC; VOICEOBJECTS HOLDINGS INC.
Reel/Frame 057254/0363 →
Assignment of Assignor's Interest
Feb 14, 2024
From: CARRUTH, THOMAS F.
To: EARLY MORNING LLC D/B/A WEEKS ROSES
Reel/Frame 066463/0025 →