IP Library Granted Patent US 6,754,331
Granted Patent Utility
US 6,754,331 · Confirmation No. 1098

DETERMINING STATISTICS ABOUT THE BEHAVIOUR OF A CALL CENTER AT A PAST TIME INSTANT

Inventor: Tony McCormack
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Code Description Pages PDF
2004-04-19 IFEE Issue Fee Payment (PTO-85B) 1 View
2004-04-19 A.NA Amendment after Notice of Allowance (Rule 312) 1 View
2004-04-19 SPEC Specification 1 View
2004-04-19 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2004-04-19 LET. Miscellaneous Incoming Letter 1 View
2004-04-19 DRW Drawings-only black and white line drawings 8 View
2002-09-19 TRNA Transmittal of New Application 3 View
2002-09-19 SPEC Specification 13 View
2002-09-19 CLM Claims 3 View
2002-09-19 ABST Abstract 1 View
2002-09-19 DRW Drawings-only black and white line drawings 6 View
2002-09-19 OATH Oath or Declaration filed 4 View
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Quick Facts
Patent No.
US 6,754,331
App. No.
10/247,171
Filed
2002-09-19
Granted
2004-06-22
Pub. No.
US20040057416A1
Art Unit
2645
PTA
-65 days