IP Library › Patent Application 14829796
Patent Application Utility
App. No. 14/829,796 · Confirmation No. 9808

Method and System for Generating Staffing Requirements for Deferred Work in a Contact Center Environment

Abandoned -- Failure to Respond to an Office Action View Publication ↗
⬇ PDF
 Code Description Pages PDF
2021-02-03 ABN Abandonment 2 View
2020-06-19 OA.POSTCARD A courtesy postcard sent by USPTO to users who opt-in for e-Office Action 1 View
2020-06-11 CTNF Non-Final Rejection 47 View
2020-06-11 FWCLM Index of Claims 2 View
2020-06-11 SRFW Search information including classification, databases and other search related notes 2 View
2020-06-11 SRNT Examiner's search strategy and results 11 View
2020-06-11 1449 List of References cited by applicant and considered by examiner 4 View
2020-06-11 1449 List of References cited by applicant and considered by examiner 4 View
2020-06-05 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2020-06-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-04-10 RCEX Request for Continued Examination (RCE) 3 View
2020-04-10 WFEE Fee Worksheet (SB06) 2 View
2020-04-10 N417 Electronic Filing System Acknowledgment Receipt 3 View
2020-04-10 REM Applicant Arguments/Remarks Made in an Amendment 9 View
2020-04-10 CLM Claims 5 View
2020-04-10 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2020-04-10 WFEE Fee Worksheet (SB06) 1 View
2020-01-10 CTFR Final Rejection 45 View
2020-01-10 FWCLM Index of Claims 2 View
2020-01-10 SRFW Search information including classification, databases and other search related notes 2 View
2020-01-10 SRNT Examiner's search strategy and results 8 View
2019-12-24 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2019-12-24 FOR Foreign Reference 30 View
2019-12-24 WFEE Fee Worksheet (SB06) 2 View
2019-12-24 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-09-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2019-09-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-09-26 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2019-09-26 CLM Claims 6 View
2019-09-26 WFEE Fee Worksheet (SB06) 1 View
2019-06-26 CTNF Non-Final Rejection 36 View
2019-06-26 SRFW Search information including classification, databases and other search related notes 1 View
2019-06-26 FWCLM Index of Claims 2 View
2019-06-26 SRNT Examiner's search strategy and results 8 View
2019-06-26 1449 List of References cited by applicant and considered by examiner 4 View
2019-06-04 RCEX Request for Continued Examination (RCE) 3 View
2019-06-04 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2019-06-04 WFEE Fee Worksheet (SB06) 2 View
2019-06-04 N417 Electronic Filing System Acknowledgment Receipt 3 View
2019-06-04 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2019-06-04 CLM Claims 6 View
2019-06-04 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2019-06-04 WFEE Fee Worksheet (SB06) 1 View
2019-03-04 CTFR Final Rejection 28 View
2019-03-04 892 List of references cited by examiner 1 View
2019-03-04 FWCLM Index of Claims 2 View
2019-03-04 SRFW Search information including classification, databases and other search related notes 1 View
2019-03-04 SRNT Examiner's search strategy and results 6 View
2018-11-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2018-11-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-11-13 TRAN.LET Transmittal Letter 2 View
2018-11-13 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2018-11-13 CLM Claims 5 View
2018-08-10 CTNF Non-Final Rejection 35 View
2018-08-10 892 List of references cited by examiner 1 View
2018-08-10 SRFW Search information including classification, databases and other search related notes 1 View
2018-08-10 FWCLM Index of Claims 1 View
2018-08-10 1449 List of References cited by applicant and considered by examiner 4 View
2018-08-10 BIB Bibliographic Data Sheet 1 View
2018-08-10 1449 List of References cited by applicant and considered by examiner 4 View
2018-08-10 SRNT Examiner's search strategy and results 3 View
2018-08-10 1449 List of References cited by applicant and considered by examiner 4 View
2018-05-17 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-05-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-06-16 NTC.PUB Notice of Publication 1 View
2016-02-03 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2016-02-03 REF.OTHER Other reference-Patent/Application/Search Documents 11 View
2016-02-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-01-18 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2016-01-18 REF.OTHER Other reference-Patent/Application/Search Documents 9 View
2016-01-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-09-02 WFEE Fee Worksheet (SB06) 1 View
2015-09-02 APP.FILE.REC Filing Receipt 3 View
2015-08-19 PA.. Power of Attorney 1 View
2015-08-19 SPEC Specification 20 View
2015-08-19 CLM Claims 5 View
2015-08-19 ABST Abstract 1 View
2015-08-19 TRNA Transmittal of New Application 1 View
2015-08-19 WFEE Fee Worksheet (SB06) 2 View
2015-08-19 N417 Electronic Filing System Acknowledgment Receipt 3 View
2015-08-19 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2015-08-19 ADS Application Data Sheet 7 View
2015-08-19 OATH Oath or Declaration filed 3 View
2015-08-19 DRW Drawings-only black and white line drawings 6 View
2015-08-19 TRAN.LET Transmittal Letter 1 View
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
App. No.
14/829,796
Filed
2015-08-19
Pub. No.
US20160171422A1
Examiner
LEE, PO HAN
Art Unit
3623