Patent Application
Utility
App. No. 17/090,439
· Confirmation No. 4155
METHOD AND SYSTEM FOR GENERATING STAFFING REQUIREMENTS FOR DEFERRED WORK IN A CONTACT CENTER ENVIRONMENT
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2023-10-10 | ABN |
Abandonment | 2 | View | |
| 2023-03-14 | CTFR |
Final Rejection | 22 | View | |
| 2023-03-14 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2023-03-14 | SRNT |
Examiner's search strategy and results | 3 | View | |
| 2023-03-06 | RCEX |
Request for Continued Examination (RCE) | 3 | View | |
| 2023-03-06 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2023-03-06 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-03-06 | A.NE |
Response After Final Action | 1 | View | |
| 2023-03-06 | CLM |
Claims | 5 | View | |
| 2023-03-06 | REM |
Applicant Arguments/Remarks Made in an Amendment | 7 | View | |
| 2023-03-06 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2022-12-05 | CTFR |
Final Rejection | 22 | View | |
| 2022-12-05 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2022-12-05 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2022-11-21 | RCEX |
Request for Continued Examination (RCE) | 3 | View | |
| 2022-11-21 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2022-11-21 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2022-11-21 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2022-11-21 | CLM |
Claims | 5 | View | |
| 2022-11-21 | REM |
Applicant Arguments/Remarks Made in an Amendment | 5 | View | |
| 2022-11-21 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2022-08-19 | CTFR |
Final Rejection | 22 | View | |
| 2022-08-19 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2022-08-19 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2022-08-01 | XT/ |
Extension of Time | 2 | View | |
| 2022-08-01 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2022-08-01 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2022-08-01 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2022-08-01 | CLM |
Claims | 5 | View | |
| 2022-08-01 | REM |
Applicant Arguments/Remarks Made in an Amendment | 8 | View | |
| 2022-08-01 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2022-03-01 | CTNF |
Non-Final Rejection | 18 | View | |
| 2022-03-01 | 892 |
List of references cited by examiner | 1 | View | |
| 2022-03-01 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2022-03-01 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2022-03-01 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2022-03-01 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2021-02-25 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2020-11-13 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2020-11-13 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2020-11-05 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2020-11-05 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 9 | View | |
| 2020-11-05 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 11 | View | |
| 2020-11-05 | PA.. |
Power of Attorney | 1 | View | |
| 2020-11-05 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2020-11-05 | N417 |
Electronic Filing System Acknowledgment Receipt | 4 | View | |
| 2020-11-05 | ADS |
Application Data Sheet | 8 | View | |
| 2020-11-05 | ABST |
Abstract | 1 | View | |
| 2020-11-05 | CLM |
Claims | 4 | View | |
| 2020-11-05 | SPEC |
Specification | 35 | View | |
| 2020-11-05 | DRW |
Drawings-only black and white line drawings | 8 | View | |
| 2020-11-05 | OATH |
Oath or Declaration filed | 3 | View | |
| 2020-11-05 | TRNA |
Transmittal of New Application | 2 | View | |
| 2020-11-05 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View |
Inventors
Attorneys & Agents of Record
Classification
USPC
705/7.17
G06Q10/0639
H04M3/5175
G06Q10/0674
G06Q10/067
H04M3/5233
H04M3/5238
H04M2203/402
Prosecution
- Examiner
- CHONG CRUZ, NADJA N
- Art Unit
- 3623
- Customer No.
- 104426
- Docket No.
- P02870-US-04
- Confirmation No.
- 4155
Publication
- Pub. No.
- US20210056481A1
- Pub. Date
- 2021-02-25
Parent
is a Continuation of
→
App. 14/858,626
Filed 2015-09-18
· Abandoned -- Failure to Respond to an Office Action
Parent
is a Continuation in-part of
→
App. 14/829,796
Filed 2015-08-19
· Abandoned -- Failure to Respond to an Office Action
Parent
Claims priority from a provisional application
→
App. 62/089,988
Filed 2014-12-10
· Provisional Application Expired
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 059470/0398
Recorded 2025-02-03
SECURITY AGREEMENT
Recorded 2022-03-18
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2020-11-05
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Quick Facts
- App. No.
- 17/090,439
- Filed
- 2020-11-05
- Pub. No.
- US20210056481A1
- Examiner
- CHONG CRUZ, NADJA N
- Art Unit
- 3623
External Links