Toll-free numbers metadata tagging, analysis and reporting
A method for reducing costs associated with fraudulent call activity is provided. The method includes receiving data associated with usage of a telecommunications number. The method further includes analyzing the data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity. The method further includes assigning a call route to the telecommunications number adapted to reduce a cost associated with the fraudulent call activity.
1. A method comprising:
receiving data associated with usage of a telecommunications number;
analyzing the data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity; and
assigning a call route to the telecommunications number adapted to reduce a cost associated with the fraudulent call activity.
2. The method of claim 1 further comprising:
receiving identity data relating to the usage of the telecommunications number;
wherein analyzing the data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity comprises:
analyzing the identity data.
3. The method of claim 2 , wherein the identity data is CNAM data.
4. The method of claim 2 , wherein the identity data comprises data related to a category of telecommunication numbers.
5. The method of claim 4 , wherein the category is related to an industry segment.
6. The method of claim 2 , wherein the identity data comprises data relating to popularity as derived at least in part from a search history associated with the telecommunications number.
7. The method of claim 2 , wherein the identity data comprises location information associated with the telecommunications number.
8. The method of claim 2 , wherein the identity data comprises financial information associated with the telecommunications number.
9. The method of claim 2 , wherein the identity data comprises data relating to a plurality of social media user profiles.
10. The method of claim 9 , wherein the plurality of social media user profiles comprises demographic data.
11. The method of claim 9 , wherein the plurality of social media user profiles comprises financial data.
12. The method of claim 9 , wherein the plurality of social media user profiles comprises geographic data.
13. A system comprising:
at least one computer comprising at least one processor and at least one memory, the at least one processor configured to:
receive data associated with usage of a telecommunications number;
analyze the data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity; and
assign a call route to the telecommunications number;
wherein the call route is adapted to reduce a cost associated with the fraudulent call activity.
14. The system of claim 13 , wherein the at least one processor is further configured to:
receive identity data relating to the usage of the telecommunications number; and
determine that the usage of the telecommunications number is indicative of a fraudulent call activity based at least in part on analyzing the identity data.
15. The system of claim 14 , wherein the identity data is CNAM data.
16. The system of claim 14 , wherein the identity data comprises data related to a category of telecommunication numbers.
17. The system of claim 16 , wherein the category is related to an industry segment.
18. The system of claim 14 , wherein the identity data comprises data relating to popularity as derived at least in part from a search history associated with the telecommunications number.
19. A method comprising:
receiving data associated with a telecommunications number; and
analyzing the data to create a fraud rating metadata tag that is associated with the telecommunications number;
wherein the fraud rating metadata tag indicates fraudulent call activity is associated with the telecommunications number.
20. The method of claim 19 further comprising:
creating at least two call routing tables based on an outage recovery criterion, wherein a first call routing table is utilized when a plurality of calls occur within a telecommunications carrier network in an absence of an outage, and a second call routing table is utilized when the plurality of calls occur within the telecommunications carrier network during an outage;
providing the first and second call routing tables to at least one service control point that is associated with the telecommunications carrier network;
monitoring the plurality of calls occurring within the telecommunications carrier network;
receiving at least one datum indicative of an occurrence of an outage matching the outage recovery criterion; and
instructing the at least one service control point to switch from using the first call routing table to the second call routing table.