Automatic distribution of inmate phone recordings
Embodiments for automatically distributing phone call recordings to interested parties generally include associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.
1. A method of automatically distributing a recording of a call to an interested party, the call being placed by a calling party through an institutional system to a destination number, the method comprising:
associating forwarding criteria with the interested party;
establishing the call from the calling party to the destination number through the institutional system;
recording the call;
determining that the call satisfies the forwarding criteria associated with the interested party;
after the call is completed, based on the determination, automatically distributing the recording of the call to a physical medium via a media burner, wherein the physical medium corresponds to the interested party, wherein the interested party has been approved by a facility administration associated with the institutional system.
2. The method according to claim 1 , wherein the associating forwarding criteria with the interested party comprises associating two or more of the following with the interested party: calling party identity, destination number, time of call, and conversation content.
3. The method according to claim 1 , wherein the automatically distributing the recording of the call to the interested party further comprises e-mailing a copy of the recording of the call to the interested party.
4. The method according to claim 1 , wherein the automatically distributing the recording of the call further comprises:
providing the interested party with access to the physical medium via a courier service.
5. The method of claim 4 , further comprising distributing the physical medium to the interested party via mail.
6. The method according to claim 1 , wherein the automatically distributing the recording of the call to the interested party further comprises uploading the recording of the call to a website.
7. The method according to claim 1 , wherein the automatically distributing the recording of the call to the interested party further comprises providing access to the recording of the call through a voice mail system.
8. The method according to claim 1 , further comprising:
establishing a second call from a second calling party to a second destination number through the institutional system;
recording the second call;
determining that the second call does not satisfy the forwarding criteria associated with the interested party; and
storing without automatically distributing, the recorded second call into a memory.
9. The method according to claim 1 , wherein the associating forwarding criteria with the interested party comprises:
establishing a data record including at least contact information for the interested party and the forwarding criteria; and
storing the data record in a recipients database.
10. The method according to claim 1 , further comprising enclosing the recording of the call in a security wrapper prior to automatically distributing the recording of the call to the interested party.
11. The method of claim 1 , further comprising distributing the physical medium to the interested party at a facility corresponding to the facility administration.
12. The method of claim 1 , further comprising:
queuing the recording of the call to the media burner; and
exporting the recording of the call on a scheduled basis to the media burner.
13. The method of claim 1 , further comprising:
queuing the recording of the call to the media burner; and
exporting the recording of the call on an on-demand basis to the media burner.
14. A method of automatically distributing a recording of a call to an interested party, the method comprising:
storing a recipient record in a recipients database, the recipient record including identity information of the interested party and forwarding criteria to specify conditions for determining when the recording of the call will be forwarded;
establishing a telephonic connection between a calling party and a called party through an institutional system;
recording the call between the calling party and the called party;
identifying the recipient record whose forwarding criteria are met by information associated with the call;
after the call is completed, based on the identification, automatically distributing the recording of the call to a physical medium via a media burner, wherein the physical medium corresponds to the interested party, wherein the interested party has been approved by a facility administration associated with the institutional system.
15. The method according to claim 14 , wherein the automatically distributing the recording comprises:
encrypting the recording of the call using an encryption key to create an encrypted recording; and
exporting the encrypted recording.
16. The method according to claim 15 , wherein the encryption key is a public key associated with a private/public key system.
17. The method according to claim 14 , wherein the associating forwarding criteria with the interested party comprises associating a destination number with the interested party.
18. The method according to claim 14 , wherein the associating forwarding criteria with the interested party comprises associating a time of call with the interested party.
19. The method according to claim 14 , wherein the associating forwarding criteria with the interested party comprises associating a conversation content with the interested party.
20. The method according to claim 14 , wherein the automatically distributing the recording of the call to the interested party further comprises e-mailing a copy of the recording of the call to the interested party.