Remote diagnostic system and method for circuit protection devices such as miniature circuit breakers
A system for diagnosing circuit protection device field issues includes a remote computer system and a diagnostic circuit protection device installed at a customer location, wherein the circuit protection device includes a processor configured to execute a number of routines, a plurality of sensors structured to sense power circuit information, a memory accessible by the processor, and a communications module coupled to the non-volatile memory. The routines are structured to input sensed power circuit information and determine trip information for one or more trip cycles and cause the stored power circuit information and trip information to be transmitted to the remote computer system by the communications module over a network for storage and subsequent access for diagnostic purposes.
1. A method of remotely diagnosing field issues associated with a trip of a circuit protection device at a customer location, comprising:
receiving at a location remote from the customer location a notice of a potential field issue at the customer location;
responsive to and triggered by receiving the notice, causing from the remote location a diagnostic circuit protection device to be provided to and installed at the customer location between an electrical system and a load having one or more branch electrical circuits, wherein the diagnostic circuit protection device includes a processor coupled to a plurality of sensors, wherein the plurality of sensors include: (a) a noise sensor coupled to a high frequency noise detection circuit, (b) a current sensor coupled to a line current sensing circuit, and (c) a line-to-neutral voltage sensing and zero crossing detector circuit, wherein the plurality of sensors and the processor are together structured to sense and determine power circuit information associated with one or both of the electrical system and the one or more branch electrical circuits after the diagnostic circuit protection device is installed at the customer location, and a non-volatile memory;
inputting and storing the power circuit information and determining and storing trip information for one or more trip cycles of the diagnostic circuit protection device in the non-volatile memory, wherein the power circuit information includes: (i) synch data representing microcontroller interrupts for each half cycle of a utility sinusoidal voltage, (ii) i(t) data representing current on the one or more branch electrical circuits, (iii) HF data representing high frequency noise on the one or more branch electrical circuits, and (iv) trip bucket data representing a variable that is incremented whenever certain predetermined arc criteria for one or both of the electrical system and the one or more branch electrical circuits is met and that is incremented whenever the certain predetermined arc criteria is not met; and
transmitting the stored power circuit information and trip information to a remote computer system, the stored power circuit information and trip information being stored by the remote computer system for subsequent access thereto for diagnosing the potential field issue.
2. The method according to claim 1 , wherein the circuit protection device is a miniature circuit breaker and the diagnostic circuit protection device is a diagnostic miniature circuit breaker.
3. The method according to claim 1 , wherein the transmitting step is performed in response to the diagnostic circuit protection device experiencing a trip event.
4. The method according to claim 1 , wherein the transmitting step is performed in response to the diagnostic circuit protection device receiving an information request over a network.
5. The method according to claim 1 , wherein the transmitting step is performed in response to expiration of a timer in the diagnostic circuit protection device.
6. The method according to claim 1 , wherein the diagnostic circuit protection device includes a wireless communications module coupled to the non-volatile memory, wherein the transmitting comprises at least partially wirelessly transmitting the stored power circuit information and trip information to the remote computer system.
7. The method according to claim 6 , wherein the wireless communications module comprises a short range wireless communications module.
8. The method according to claim 7 , wherein the short range wireless communications module includes a processor and a wireless radio.
9. The method according to claim 1 , further comprising transmitting the stored power circuit information and trip information from the remote computer system to a computing device associated with an individual responsible for diagnosing the potential field issue.
10. The method according to claim 3 , further comprising transmitting an electronic message to a computing device associated with an individual responsible for diagnosing the potential field issue, the electronic message indicating that the diagnostic circuit protection device experienced the trip event and that the stored power circuit information and trip information is available from the remote computer system for diagnosing the potential field issue.
11. The method according to claim 10 , wherein the electronic message is a text message or an email.
12. The method according to claim 11 , wherein the electronic message includes a hyperlink structured to enable the stored power circuit information and trip information to be displayed on one or more web pages.
13. The method according to claim 1 , further comprising employing the stored power circuit information and trip information to create a graphical output including one or more waveform diagrams, and causing the graphical output to be provided to a computing device associated with an individual responsible for diagnosing the potential field issue for subsequent display on the computing device.