Social media content for emergency management
A method for providing an alternate communication pathway for emergency data to an emergency service provider (ESP) is disclosed. In some embodiments, one or more processors of said emergency assistance system (EAS) implement the method for using social media content to detect and facilitate emergency communications.
1. A method for providing emergency data to an emergency service provider (ESP) using a weblink, the method comprising:
(a) receiving an emergency alert associated with an electronic device, wherein the emergency alert comprises a location associated with an emergency;
(b) gathering emergency data associated with the emergency alert, wherein the emergency data includes at least the location associated with the emergency and user data associated with the electronic device;
(c) generating a weblink to the emergency data associated with the emergency alert; and
(d) transmitting the weblink to the ESP for display at a computing device associated with the ESP, wherein the weblink is configured to prompt the computing device to open a window to display the emergency data upon selection of the weblink, wherein the weblink or a website to which the weblink points expires after a threshold period of time after the weblink is generated or transmitted to the ESP.
2. The method of claim 1 , wherein the weblink is transmitted to the ESP through an Automatic Location Information (ALI) display.
3. The method of claim 1 , wherein the weblink comprises an identifier associated with the emergency alert.
4. The method of claim 3 , wherein the identifier associated with the emergency alert comprises a telephone number.
5. The method of claim 1 , wherein the weblink points to a website hosting a video associated with the emergency alert.
6. The method of claim 1 , further comprising determining the ESP to be an appropriate ESP to receive the emergency data based on the location associated with the emergency.
7. The method of claim 6 , wherein determining the ESP to be an appropriate ESP to receive the emergency data based on the location associated with the emergency comprises:
(a) retrieving at least one geofence associated with the ESP from one or more geofence databases, wherein the at least one geofence encloses one or more geographical regions within a jurisdiction of the ESP;
(b) identifying the ESP as having authorization to receive the emergency data based on a determination that the location associated with the emergency is within the at least one geofence associated with the ESP.
8. The method of claim 1 , wherein the user data comprises one or more of demographic data, pre-existing health information, and emergency contacts.
9. The method of claim 1 , wherein the emergency data associated with the emergency alert further comprises social media information.
10. The method of claim 1 , wherein the ESP is a public safety answering point (PSAP).
11. The method of claim 1 , further comprising sending the weblink to an emergency responder.
12. The method of claim 1 , wherein the weblink is a shortened URL.
13. An emergency system for providing emergency data to an emergency service provider (ESP) using a weblink, the system comprising at least one processor operative to:
(a) receive an emergency alert associated with an electronic device, wherein the emergency alert comprises a location associated with an emergency;
(b) gather emergency data associated with the emergency alert, wherein the emergency data includes at least the location associated with the emergency and user data associated with the electronic device;
(c) generate a weblink to the emergency data associated with the emergency alert; and
(d) transmit the weblink to the ESP for display at a computing device associated with the ESP, wherein the weblink is configured to prompt the computing device to open a window to display the emergency data upon selection of the weblink, wherein the weblink or a website to which the weblink points expires after a threshold period of time after the weblink is generated or transmitted to the ESP.
14. The system of claim 13 , wherein the weblink is transmitted to the ESP through an Automatic Location Information (ALI) display.
15. The system of claim 13 , wherein the weblink comprises an identifier associated with the emergency alert.
16. The system of claim 13 , wherein the weblink points to a website hosting a video associated with the emergency alert.
17. The system of claim 13 , wherein the at least one processor is further operative to determine an appropriate ESP to receive the emergency data based on the location associated with the emergency.
18. The system of claim 17 , wherein the at least one processor is configured to:
(a) retrieve at least one geofence associated with the ESP from one or more geofence databases, wherein the at least one geofence encloses one or more geographical regions within a jurisdiction of the ESP;
(b) identify the ESP as having authorization to receive the emergency data based on a determination that the location associated with the emergency is within the at least one geofence associated with the ESP.