Granted Patent B2

US 12,238,056 · App. 18/233,618 · Granted Feb 25, 2025

Inventors: David Evans (Austin, TX); Vivekanand Venkatesh Kini (Bangalore, IN); Colin Cooper (Austin, TX); Vigneshwaran Dharmalingam (Bangalore, IN); Tanmay Sinha (Bangalore, IN)

Assignee: Khoros, LLC

H04L51/212H04L51/214H04L51/42H04L51/52

Abstract

Claims (43)

1. A method, comprising:

activating a moderator application at a computing platform configured to host a syndication of electronic messages, the moderator application being configured to filter a plurality of queues, each of the plurality of queues having a subset of the electronic messages;

receiving one or more data signals configured to cause presentation of a number of electronic messages at an interface, the interface being a computerized tool in data communication with the moderator application and being configured to be modified by the moderator application, the interface including a viewable area bounded by a distance over which one or more images of the subset of the electronic images from one or more of the plurality of queues may be accessed, the distance being indicated by a gesture received as a user input;

detecting positions of each of the electronic messages associated with the interface, at least one or more positions being indicative of one or more states that are configured to activate one or more actions;

filtering a subset of the electronic messages with which to facilitate approval automatically of a first electronic message;

determining to perform an automatic action in accordance with the first electronic message; and

posting the first electronic message in the interface to an online community.

2. The method of claim 1 , wherein the automatic action includes approving the electronic message.

3. The method of claim 1 , wherein detecting positions of each of the electronic messages comprises:

detecting an input associated with a position of at least the first electronic message on the interface, the position being configured to indicate a state that, when the first electronic message is displayed at the position on the interface, activates the automatic action by the moderator application.

4. The method of claim 1 , wherein determining to perform the automatic action further comprises:

detecting a position of a second electronic message; and

determining not to perform the automatic action.

5. The method of claim 4 , further comprising:

detecting accessibility of the second electronic message; and

performing an action.

6. The method of claim 5 , wherein performing the action comprises:

detecting a position of a second electronic message; and

performing the automatic action.

7. The method of claim 2 , further comprising:

detecting a position of a third electronic message; and

determining to perform a supplemental action.

8. The method of claim 7 , further comprising:

re-displaying the third electronic message in the interface to facilitate review of the third electronic message.

9. The method of claim 7 , wherein the supplemental action includes rejecting the electronic message.

10. The method of claim 7 , wherein the supplemental action includes modifying the electronic message.

11. The method of claim 7 , wherein the supplemental action includes forwarding the electronic message.

12. The method of claim 7 , wherein the supplemental action is performed automatically.

13. The method of claim 1 , further comprising:

determining if a non-compliant message component is included in at least one of the electronic messages.

14. The method of claim 13 , further comprising:

modifying the least one of the electronic messages if the non-compliant message component is detected to generate a modified electronic message.

15. The method of claim 14 , further comprising:

invoking a predicted automatic action based on the modified electronic message; and

displaying the modified electronic message in another position of the interface, the another position comprising a detected change in the position of at least one of the each of the electronic messages on the interface at which to display the modified electronic message, and the another position activating another automatic action by the moderator application.

16. The method of claim 1 , wherein the activating the moderator application at the computing platform comprises:

invoking a community syndication controller.

17. The method of claim 1 , wherein the activating the moderator application at the computing platform comprises:

invoking a message management controller.

18. The method of claim 1 , wherein the activating the moderator application at the computing platform comprises:

invoking a message moderation engine.

19. The method of claim 1 , wherein the syndication of the electronic messages comprises an online community.

20. The method of claim 1 , wherein the syndication of the electronic messages comprises an online community and each of the electronic messages is associated with an account associated with the online community.

Assignments (1)

Continuity (4)

References Cited (400)