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App. No. 11/211,113 · Confirmation No. 5793

MULTI-MEDIA CONTACT CHANNEL IN AGENT STATE CONTROL SYSTEM AND METHOD FOR USE IN A CONTACT CENTER

Patent Expired Due to NonPayment of Maintenance Fees Under 37 CFR 1.362 View Patent ↗ View Publication ↗
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2024-03-20 OATH Oath or Declaration filed 44 View
2024-03-20 OATH Oath or Declaration filed 44 View
2012-08-29 ISSUE.NTF Issue Notification 1 View
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2012-08-17 WFEE Fee Worksheet (SB06) 2 View
2012-08-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-06-07 NOA Notice of Allowance and Fees Due (PTOL-85) 8 View
2012-06-07 892 List of references cited by examiner 1 View
2012-06-07 SRFW Search information including classification, databases and other search related notes 1 View
2012-06-07 SRNT Examiner's search strategy and results 6 View
2012-06-07 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 1 View
2012-03-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2012-03-13 CLM Claims 12 View
2012-03-13 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2012-03-13 WFEE Fee Worksheet (SB06) 2 View
2012-03-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-03-13 TRAN.LET Transmittal Letter 1 View
2012-03-13 WFEE Fee Worksheet (SB06) 1 View
2011-10-13 CTNF Non-Final Rejection 9 View
2011-10-13 892 List of references cited by examiner 1 View
2011-10-13 FWCLM Index of Claims 1 View
2011-10-13 SRNT Examiner's search strategy and results 1 View
2011-10-13 SRFW Search information including classification, databases and other search related notes 1 View
2011-07-21 SA.. Supplemental Response or Supplemental Amendment 1 View
2011-07-21 CLM Claims 11 View
2011-07-21 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2011-07-21 AF/D Affidavit-submitted prior to Mar 15, 2013 5 View
2011-07-21 AF/D Affidavit-submitted prior to Mar 15, 2013 5 View
2011-07-21 AF/D Affidavit-submitted prior to Mar 15, 2013 29 View
2011-07-21 AF/D Affidavit-submitted prior to Mar 15, 2013 1 View
2011-07-21 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-07-21 TRAN.LET Transmittal Letter 1 View
2011-07-21 WFEE Fee Worksheet (SB06) 1 View
2011-05-23 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2011-05-23 CLM Claims 11 View
2011-05-23 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2011-05-23 AF/D Affidavit-submitted prior to Mar 15, 2013 6 View
2011-05-23 AF/D Affidavit-submitted prior to Mar 15, 2013 29 View
2011-05-23 AF/D Affidavit-submitted prior to Mar 15, 2013 1 View
2011-05-23 WFEE Fee Worksheet (SB06) 2 View
2011-05-23 N417 Electronic Filing System Acknowledgment Receipt 3 View
2011-05-23 TRAN.LET Transmittal Letter 1 View
2011-05-23 XT/ Extension of Time 1 View
2011-05-23 WFEE Fee Worksheet (SB06) 1 View
2010-12-23 CTNF Non-Final Rejection 9 View
2010-12-23 892 List of references cited by examiner 1 View
2010-12-23 SRNT Examiner's search strategy and results 3 View
2010-12-23 SRFW Search information including classification, databases and other search related notes 1 View
2010-12-23 FWCLM Index of Claims 1 View
2010-12-23 892 List of references cited by examiner 1 View
2010-12-23 892 List of references cited by examiner 1 View
2010-06-08 RCEX Request for Continued Examination (RCE) 1 View
2010-06-08 A.NE Response After Final Action 1 View
2010-06-08 CLM Claims 12 View
2010-06-08 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2010-06-08 WFEE Fee Worksheet (SB06) 2 View
2010-06-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-06-08 TRAN.LET Transmittal Letter 1 View
2010-06-08 136A Authorization for Extension of Time all replies 1 View
2010-06-08 WFEE Fee Worksheet (SB06) 1 View
2009-12-08 CTFR Final Rejection 9 View
2009-12-08 FWCLM Index of Claims 1 View
2009-09-03 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2009-09-03 CLM Claims 11 View
2009-09-03 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2009-09-03 WFEE Fee Worksheet (SB06) 2 View
2009-09-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-09-03 TRAN.LET Transmittal Letter 1 View
2009-03-04 CTNF Non-Final Rejection 7 View
2009-03-04 892 List of references cited by examiner 1 View
2009-03-04 FWCLM Index of Claims 1 View
2009-03-04 SRFW Search information including classification, databases and other search related notes 1 View
2009-03-04 BIB Bibliographic Data Sheet 1 View
2009-03-04 SRNT Examiner's search strategy and results 6 View
2009-03-04 1449 List of References cited by applicant and considered by examiner 1 View
2008-06-02 WFEE Fee Worksheet (SB06) 1 View
2007-03-08 NTC.PUB Notice of Publication 1 View
2006-08-11 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2005-08-23 TRNA Transmittal of New Application 2 View
2005-08-23 SPEC Specification 18 View
2005-08-23 CLM Claims 10 View
2005-08-23 ABST Abstract 1 View
2005-08-23 DRW Drawings-only black and white line drawings 3 View
2005-08-23 OATH Oath or Declaration filed 3 View
2005-08-23 WFEE Fee Worksheet (SB06) 1 View
2005-08-23 WFEE Fee Worksheet (SB06) 1 View
2005-08-23 ADS Application Data Sheet 3 View
2005-08-23 136A Authorization for Extension of Time all replies 2 View
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Quick Facts
App. No.
11/211,113
Filed
2005-08-23
Granted
2012-09-18
Pub. No.
US20070055777A1
Art Unit
2614
PTA
-363 days