IP Library › Granted Patent US 10,447,859
Granted Patent Utility
US 10,447,859 · Confirmation No. 4223

SYSTEM AND METHOD FOR EXPOSING CUSTOMER AVAILABILITY TO CONTACT CENTER AGENTS

⬇ PDF
 Code Description Pages PDF
2019-09-25 ISSUE.NTF Issue Notification 1 View
2019-09-09 IFEE Issue Fee Payment (PTO-85B) 1 View
2019-09-09 WFEE Fee Worksheet (SB06) 2 View
2019-09-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-06-25 NOA Notice of Allowance and Fees Due (PTOL-85) 5 View
2019-06-25 SRFW Search information including classification, databases and other search related notes 1 View
2019-06-25 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 3 View
2019-06-25 SRNT Examiner's search strategy and results 1 View
2019-06-25 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2019-06-25 SRNT Examiner's search strategy and results 8 View
2019-06-11 WFEE Fee Worksheet (SB06) 1 View
2019-06-11 WFEE Fee Worksheet (SB06) 1 View
2019-06-11 DIST.E.FILE Terminal Disclaimer-Filed (Electronic) 2 View
2019-06-11 WFEE Fee Worksheet (SB06) 2 View
2019-06-11 DISQ.E.FILE Terminal Disclaimer-Electronic-Approved 1 View
2019-06-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-06-11 A.NE Response After Final Action 1 View
2019-06-11 CLM Claims 6 View
2019-06-11 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2019-06-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-06-11 TRAN.LET Transmittal Letter 2 View
2019-04-19 CTFR Final Rejection 10 View
2019-04-19 892 List of references cited by examiner 1 View
2019-04-19 SRFW Search information including classification, databases and other search related notes 1 View
2019-04-19 SRNT Examiner's search strategy and results 7 View
2018-12-19 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2018-12-19 WFEE Fee Worksheet (SB06) 2 View
2018-12-19 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-12-19 TRAN.LET Transmittal Letter 2 View
2018-12-19 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2018-12-19 CLM Claims 6 View
2018-09-19 CTNF Non-Final Rejection 13 View
2018-09-19 892 List of references cited by examiner 1 View
2018-09-19 BIB Bibliographic Data Sheet 1 View
2018-09-19 SRFW Search information including classification, databases and other search related notes 1 View
2018-09-19 SRNT Examiner's search strategy and results 7 View
2018-09-19 1449 List of References cited by applicant and considered by examiner 3 View
2018-08-30 NTC.PUB Notice of Publication 1 View
2018-05-25 WFEE Fee Worksheet (SB06) 1 View
2018-05-25 APP.FILE.REC Filing Receipt 3 View
2018-05-01 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2018-05-01 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2018-05-01 TRAN.LET Transmittal Letter 1 View
2018-05-01 PA.. Power of Attorney 1 View
2018-05-01 A.PE Preliminary Amendment 1 View
2018-05-01 SPEC Specification 1 View
2018-05-01 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2018-05-01 TRAN.LET Transmittal Letter 1 View
2018-05-01 TRNA Transmittal of New Application 3 View
2018-05-01 ADS Application Data Sheet 8 View
2018-05-01 WFEE Fee Worksheet (SB06) 2 View
2018-05-01 N417 Electronic Filing System Acknowledgment Receipt 4 View
2018-05-01 SPEC Specification 21 View
2018-05-01 CLM Claims 4 View
2018-05-01 ABST Abstract 1 View
2018-05-01 DRW.NONBW Drawings-other than black and white line drawings 7 View
2018-05-01 OATH Oath or Declaration filed 6 View
2018-05-01 DRW.SUPP Drawings-black and white line and/or other drawings — View
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
Patent No.
US 10,447,859
App. No.
15/968,632
Filed
2018-05-01
Granted
2019-10-15
Pub. No.
US20180249011A1
Art Unit
2652
PTA
0 days