Patent Application
Provisional
Small
App. No. 61/972,150
· Confirmation No. 4004
Computer-Implemented Call Center Architecture And Method For Optimizing Customer Experience Through In-Band Expert Intervention
Applicant:
Intellisist, Inc.
Provisional Application Expired
|
⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2014-04-10 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2014-03-28 | TR.PROV |
Provisional Cover Sheet (SB16) | 3 | View | |
| 2014-03-28 | ADS |
Application Data Sheet | 7 | View | |
| 2014-03-28 | SPEC |
Specification | 13 | View | |
| 2014-03-28 | CLM |
Claims | 4 | View | |
| 2014-03-28 | ABST |
Abstract | 1 | View | |
| 2014-03-28 | DRW |
Drawings-only black and white line drawings | 6 | View | |
| 2014-03-28 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2014-03-28 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View |
Inventors
Attorneys & Agents of Record
Prosecution
- Customer No.
- 22895
- Docket No.
- 518026SPK-US-PSP
- Confirmation No.
- 4004
Child
Claims priority from a provisional application
→
App. 14/668,806
· US 9,392,117
Filed 2015-03-25
· Patented Case
Child
Claims priority from a provisional application
→
App. 15/606,399
· US 10,154,140
Filed 2017-05-26
· Patented Case
Child
Claims priority from a provisional application
→
App. 15/207,391
· US 9,667,793
Filed 2016-07-11
· Patented Case
AVAYA INC.,
INTELLISIST, INC.,
AVAYA INTEGRATED CABINET SOLUTIONS LLC,
OCTEL COMMUNICATIONS LLC,
VPNET TECHNOLOGIES, INC.,
ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.),
HYPERQUALITY, INC.,
HYPERQUALITY II, LLC,
CAAS TECHNOLOGIES, LLC,
AVAYA MANAGEMENT L.P.
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 46204/0465)
Recorded 2023-05-18
AVAYA INC.,
INTELLISIST, INC.,
AVAYA INTEGRATED CABINET SOLUTIONS LLC,
OCTEL COMMUNICATIONS LLC,
VPNET TECHNOLOGIES, INC.,
ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.),
HYPERQUALITY, INC.,
HYPERQUALITY II, LLC,
CAAS TECHNOLOGIES, LLC,
AVAYA MANAGEMENT L.P.
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 46202/0467)
Recorded 2023-05-18
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 46204/FRAME 0525
Recorded 2023-04-26
from
INTELLISIST, INC.
TERM LOAN INTELLECTUAL PROPERTY SECURITY AGREEMENT
Recorded 2018-05-22
from
INTELLISIST, INC.
ABL INTELLECTUAL PROPERTY SECURITY AGREEMENT
Recorded 2018-05-22
from
INTELLISIST, INC.
TERM LOAN SUPPLEMENT NO. 1
Recorded 2018-05-22
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2015-06-12
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Quick Facts
- App. No.
- 61/972,150
- Filed
- 2014-03-28
External Links