Patent Assignment
Reel/Frame 040067/0666
Assignment of Assignor's Interest
Recorded: 2016-10-19
Pages: 22
Assignors
MCGANN, CONOR
Executed: 2015-12-21
ARAVAMUDHAN, BHARATH
Executed: 2016-01-05
MAKAGON, PETR
Executed: 2015-12-18
RISTOCK, HERBERT WILLI ARTUR
Executed: 2015-12-17
KONIG, YOCHAI
Executed: 2015-12-17
DUCLOS, GREGORY JACOB
Executed: 2016-01-05
ZHAKOV, VYACHESLAV
Executed: 2015-12-16
PELEMIS, DAMJAN
Executed: 2016-03-03
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CALIFORNIA, 94014
Covered Property
(1)
Optimized Routing of Interactions to Contact Center Agents Based on Forecast Agent Availability and Customer Patience
Related Assignments
(5)
Other recorded transfers of the patent in this record — the chain of ownership.
Security Agreement
Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
Security Agreement
Feb 22, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ECHOPASS CORPORATION; GREENEDEN U.S. HOLDINGS II, LLC
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 048414/0387 →
Change of Name
May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067391/0105 →
Notice of Succession of Security Interests at Reel/Frame 040815/0001
Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
Notice of Succession of Security Interests at Reel/Frame 04814/0387
Feb 5, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070115/0445 →