IP Library Granted Patent US 7,392,191
Granted Patent B2
US 7,392,191 · App. 09/884,902 · Granted Jun 24, 2008

Method and device to distinguish between voice conversation and automated speech recognition

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Quick Facts
Patent No.
US 7,392,191
App. No.
09/884,902
Granted
Jun 24, 2008
Kind
B2
Abstract

A method and device for performing some preprocessing on voice transmissions depending upon the intended destination of the transmission. The device includes a receiving component configured to receive a voice signal from a source over a network. The device also includes a processing component configured to determine a destination address associated with the received signal, determine a signal processing algorithm from a plurality of signal processing algorithms based on the determined address, and process the voice signal according to the specified algorithm. The device further includes a delivery component configured to send the processed signal to the associated address.

Claims (21)

1. A method comprising:

preprocessing a received signal according to a transmission destination of the received signal to determine a signal path to the transmission destination from a user input unit;

determining a processing algorithm from a plurality of signal processing algorithms including algorithms to assist speech recognition based on the transmission destination;

processing the received signal according to the determined algorithm; and

sending the processed signal to the transmission destination from the user input unit.

2. The method of claim 1 , wherein determining the processing algorithm comprises matching a database lookup table entry and a signal processing algorithm, such that the signal processing algorithm is configured to improve the processed signal for the determined transmission destination.

3. The method of claim 1 , further comprising:

determining the originator of the received signal, if the determined transmission destination is a human recipient; and

if the determined originator is a computer-based system, alerting the recipient that the voice signal is from a computer-based system.

4. A method comprising:

sending a signal from a user input source to a transmission destination according to an address associated with a generated phonation and preprocessing the signal to generate a change signal; and

if the transmission destination is a speech recognition server, sending the change signal from the transmission destination to the user input source, determining a signal path, generating a phonation for reception by a speech recognition server, and sending the newly processed phonation, otherwise generating a phonation at the user input source for reception by a human recipient.

5. A computer-based device comprising:

a first component configured to process a phonation at a user input source for reception by a human recipient;

a second component configured to send the processed phonation to a transmission destination according to an address associated with the phonation on a determined signal path;

a third component configured to receive a change signal from the transmission destination; and

a fourth component configured to process a next phonation for reception by a speech recognition server according to a received change signal, and send the newly processed phonation to the transmission destination on the signal path.

6. An apparatus comprising:

means for processing a phonation at a user input source for reception by a human recipient;

means for sending the processed phonation to a transmission destination according to an address associated with the phonation on a determined signal path; and

if the destination is a speech recognition server, means for sending a change signal from the transmission destination to the user input source, means for processing a next phonation for reception by a speech recognition server, and means for sending the newly processed phonation on the signal path.

Assignments (19)
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 46204/0465) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063691/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 46202/0467) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063695/0145 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 46204/FRAME 0525 Recorded Apr 26, 2023
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To: AVAYA HOLDINGS CORP.; AVAYA INC.; INTELLISIST, INC.
Reel/Frame 063456/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
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TERM LOAN INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 22, 2018
From: INTELLISIST, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
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TERM LOAN SUPPLEMENT NO. 1 Recorded May 22, 2018
From: INTELLISIST, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 046204/0465 →
ABL SUPPLEMENT NO. 1 Recorded May 22, 2018
From: INTELLISIST, INC.
To: CITIBANK N.A., AS COLLATERAL AGENT
Reel/Frame 046204/0525 →
ABL INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 22, 2018
From: INTELLISIST, INC.
To: CITIBANK N.A., AS COLLATERAL AGENT
Reel/Frame 046204/0418 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 27, 2018
From: WINGCAST, LLC
To: DEVELOPMENT SPECIALISTS, INC.
Reel/Frame 045362/0105 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 27, 2018
From: DEVELOPMENT SPECIALISTS, INC.
To: INTELLISIST, LLC
Reel/Frame 045363/0537 →
RELEASE OF SECURITY INTEREST Recorded Mar 12, 2018
From: PACIFIC WESTERN BANK, AS SUCCESSOR IN INTEREST TO SQUARE 1 BANK
To: INTELLISIST, INC.
Reel/Frame 045567/0639 →
RELEASE OF SECURITY INTEREST Recorded Jul 6, 2016
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Reel/Frame 039266/0902 →
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To: PACIFIC WESTERN BANK (AS SUCCESSOR IN INTEREST BY MERGER TO SQUARE 1 BANK)
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SECURITY INTEREST Recorded Mar 28, 2014
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Reel/Frame 032555/0516 →