IP Library Granted Patent US 6,990,328
Granted Patent B2
US 6,990,328 · App. 10/059,951 · Granted Jan 24, 2006

Wireless peripheral device for allowing an IP softphone to place calls to a public safety answering point

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Quick Facts
Patent No.
US 6,990,328
App. No.
10/059,951
Granted
Jan 24, 2006
Kind
B2
Abstract

Upon detecting the origination of an emergency call to a public safety answering point (PSAP), an IP softphone places this call over a cellular network rather than utilizing data communication. By placing the emergency call over the cellular system, the call is automatically routed by the cellular system to the appropriate PSAP, and the cellular system also provides to the PSAP the location of the IP softphone. The IP softphone utilizes a peripheral that provides the radio frequency circuitry necessary to place the emergency call to the PSAP.

Claims (40)

1. A method for routing emergency telephone calls via an IP softphone to a public safety answering point, comprising the steps of:

communicating non-emergency telephone calls via a wide area network by the IP softphone;

detecting an emergency telephone call being originated by the IP softphone;

originating always a direct communication path for the emergency telephone call via an cellular radio interface and a cellular network to the public safety answering point whereby the emergency telephone calls are always communicated via the cellular radio interface and the cellular network to the public safety answering point;

communicating the emergency telephone call via the communication path via the cellular network to the public safety answering point whereby the public safety answering point responds to the emergency telephone call and determines a location of the IP Softphone;

detecting a termination of the emergency telephone call by the IP softphone; and

re-communicating non-emergency telephone calls via the wide area network by the IP Softphone whereby non-emergency telephone calls are always communicated via the wide area network.

2. The method of claim 1 wherein the cellular radio interface is an integral part of the IP softphone.

3. The method of claim 1 wherein the cellular radio interface is external to the IP softphone.

4. The method of claim 3 further comprises connecting the cellular radio interface to the IP softphone via an universal serial bus interface.

5. A method for routing emergency telephone calls via an IP softphone to a public safety answering point, comprising the steps of:

communicating always non-emergency telephone calls via a wide area network to an enterprise communication switching system by the IP softphone;

detecting an emergency telephone call being originated by the IP Softphone;

originating always a direct communication path for the emergency telephone call via an cellular radio interface and a cellular network to the public safety answering point whereby the emergency telephone calls are always communicated via the cellular radio interface and the cellular network to the public safety answering point;

communicating the emergency telephone call via the communication path via the cellular network to the public safety answering point whereby the public safety answering point responds to the emergency telephone call and determines a location of the IP Softphone;

detecting a termination of the emergency telephone call by the IP softphone; and

re-communicating non-emergency telephone calls via the wide area network to the enterprise communication switching system by the IP Softphone whereby non-emergency telephone calls are always communicated via the wide area network.

6. The method of claim 5 wherein the cellular radio interface is an integral part of the IP softphone.

7. The method of claim 6 wherein the cellular radio interface is external to the IP softphone.

8. The method of claim 7 further comprises connecting the cellular radio interface to the IP softphone via an universal serial bus interface.

9. An IP softphone for routing emergency telephone calls to a public safety answering point, comprising:

a first interface communicating non-emergency telephone calls via a wide area network;

a personal computer for detecting an emergency telephone call being originated by the IP softphone;

the personal computer further always originating a direct communication path for the emergency telephone call via a second interface and a cellular network to the public safety answering point whereby the emergency telephone calls are always communicated via the cellular radio interface and the cellular network to the public safety answering point;

the second interface under control of the personal computer communicating the emergency telephone call via the communication path via the cellular network to the public safety answering point whereby the public safety answering point responds to the emergency telephone call and determines a location of the IP Softphone;

the second interface detecting under control of the personal computer a termination of the emergency telephone call; and

the first interface re-communicating non-emergency telephone calls under control of the personal computer via the wide area network whereby non-emergency telephone calls are always communicated via the wide area network.

10. The IP softphone of claim 9 wherein the second interface is an integral part of the personal computer.

11. The IP softphone of claim 9 wherein the second interface is external to the personal computer.

12. The IP softphone of claim 11 wherein the first interface is an universal serial bus interface.

13. An IP softphone for routing emergency telephone calls to a public safety answering point, comprising:

a first interface communicating non-emergency telephone calls via a wide area network to an enterprise communication switching system;

a personal computer for detecting an emergency telephone call being originated by the IP softphone;

the personal computer further always originating a direct a communication path for the emergency telephone call via a second interface and a cellular network to the public safety answering point whereby the emergency telephone calls are always communicated via the cellular radio interface and the cellular network to the public safety answering point;

the second interface under control of the personal computer communicating the emergency telephone call via the communication path via the cellular network to the public safety answering point whereby the public safety answering point responds to the emergency telephone call and determines a location of the IP Softphone;

the second interface detecting under control of the personal computer a termination of the emergency telephone call; and

the first interface re-communicating non-emergency telephone calls under control of the personal computer via the wide area network whereby non-emergency telephone calls are always communicated via the wide area network.

14. The IP softphone of claim 13 wherein the second interface is an integral part of the personal computer.

15. The IP softphone of claim 13 wherein the second interface is external to the personal computer.

16. The IP softphone of claim 15 wherein the first interface is an universal serial bus interface.

Assignments (26)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 012759/0141 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK
To: AVAYA INC. (FORMERLY KNOWN AS AVAYA TECHNOLOGY CORP.)
Reel/Frame 044891/0439 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
CONVERSION FROM CORP TO LLC Recorded Dec 29, 2008
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022071/0420 →
REASSIGNMENT Recorded Jun 27, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021158/0319 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
SECURITY AGREEMENT Recorded Apr 9, 2002
From: AVAYA TECHNOLOGY CORP.
To: BANK OF NEW YORK, THE
Reel/Frame 012759/0141 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 16, 2001
From: CRANDALL, PAMME LYNN; DONLEY, CHRISTOPHER JASON
To: AVAYA TECHNOLOGY CORP.
Reel/Frame 012550/0255 →