IP Library Granted Patent US 7,043,005
Granted Patent B2
US 7,043,005 · App. 10/072,063 · Granted May 9, 2006

Call processing with statistical weighting of scripts in a communication system switch

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Quick Facts
Patent No.
US 7,043,005
App. No.
10/072,063
Granted
May 9, 2006
Kind
B2
Abstract

Calls or other communications are processed in a system switch in accordance with a statistical control mechanism based on the assignment of weightings to call vectors or other processing scripts. The processing scripts specify operations to be performed in processing the communications in the switch, and each of at least a subset of the scripts in a set of processing scripts has a weighting associated therewith. A particular one of the processing scripts is selected for application to a given one of the communications in accordance with the assigned weightings, e.g., using a round-robin selection process. Advantageously, the assigned weightings are configured to provide a desired usage for each of the processing scripts over a given number of the communications, such that switch processing efficiency is improved, and load balancing across distributed switch processing elements is facilitated.

Claims (21)

1. A method of processing communications in a communication system switch, the method comprising the steps of:

assigning weightings to a set of processing scripts, the processing scripts specifying operations to be performed in processing the communications in the switch, such that each of at least a subset of the scripts in the set of processing scripts has a weighting associated therewith; and

selecting a particular one of the processing scripts for application to a given one of the communications in accordance with the assigned weightings;

wherein the assigned weightings are configured to provide a desired usage for at least a portion of each of the processing scripts over a given number of the communications.

2. The method of claim 1 wherein the assigned weightings comprise a set of equal weightings for each of the processing scripts in the set of processing scripts.

3. The method of claim 2 wherein the selecting step comprises selecting the particular one of the processing scripts from among the equally-weighted processing scripts in accordance with a round-robin selection process.

4. The method of claim 1 wherein the assigned weightings comprise an integer value for each of the processing scripts in the set of processing scripts.

5. The method of claim 4 wherein the same integer value is assigned to each of the processing scripts in the set of processing scripts, the assigned weightings thereby providing a substantially equal usage of each of the processing scripts over the given number of the communications.

6. The method of claim 4 wherein different integer values are assigned to different ones of the processing scripts in the set of processing scripts, the assigned weightings thereby providing different usages for the different ones of the processing scripts over the given number of the communications.

7. The method of claim 1 wherein the assigned weightings comprise a percentage value for each of at least a subset of the processing scripts in the set of processing scripts, the percentage value specifying a desired percentage usage of its corresponding processing script.

8. The method of claim 1 wherein the assigned weightings comprise a frequency value for each of at least a subset of the processing scripts in the set of processing scripts, the frequency value specifying a desired frequency of utilization for its corresponding processing script.

9. The method of claim 1 wherein one or more of the processing scripts each comprise multiple lines of code, and further wherein an assigned weighting for a given one of the processing scripts comprises a weighting for at least a particular one of the multiple lines of code.

10. The method of claim 1 wherein the communication system switch comprises a distributed switch having multiple processing elements associated therewith, the assigned weightings providing a desired distribution of communication processing operations across the multiple processing elements.

11. A communication system switch for processing communications, the switch comprising:

a memory for storing weightings assigned to a set of processing scripts, the processing scripts specifying operations to be performed in processing the communications in the switch, such that each of at least a subset of the scripts in the set of processing scripts has a weighting associated therewith; and

a processor coupled to the memory, the processor being operative to select a particular one of the processing scripts for application to a given one of the communications in accordance with the assigned weightings;

wherein the assigned weightings are configured to provide a desired usage for at least a portion of each of the processing scripts over a given number of the communications.

12. An article of manufacture comprising a machine-readable storage medium storing one or more programs for use in processing communications in a communication system switch, wherein the one or more programs when executed implement the steps of:

assigning weightings to a set of processing scripts, the processing scripts specifying operations to be performed in processing the communications in the switch, such that each of at least a subset of the scripts in the set of processing scripts has a weighting associated therewith; and

selecting a particular one of the processing scripts for application to a given one of the communications in accordance with the assigned weightings;

wherein the assigned weightings are configured to provide a desired usage for at least a portion of each of the processing scripts over a given number of the communications.

Assignments (20)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
CONVERSION FROM CORP TO LLC Recorded Dec 29, 2008
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022071/0420 →