Patent Application
Utility
App. No. 10/228,980
· Confirmation No. 8594
Method and apparatus for inquiry resolution in a transaction processing system
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2011-06-03 | ABN |
Abandonment | 2 | View | |
| 2010-10-26 | CTFR |
Final Rejection | 24 | View | |
| 2010-10-26 | FWCLM |
Index of Claims | 1 | View | |
| 2010-07-29 | XT/ |
Extension of Time | 1 | View | |
| 2010-07-29 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2010-07-29 | CLM |
Claims | 8 | View | |
| 2010-07-29 | REM |
Applicant Arguments/Remarks Made in an Amendment | 12 | View | |
| 2010-07-29 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2010-07-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2010-07-29 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2010-02-01 | CTNF |
Non-Final Rejection | 23 | View | |
| 2010-02-01 | FWCLM |
Index of Claims | 1 | View | |
| 2009-11-09 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2009-11-09 | CLM |
Claims | 7 | View | |
| 2009-11-09 | REM |
Applicant Arguments/Remarks Made in an Amendment | 11 | View | |
| 2009-11-09 | XT/ |
Extension of Time | 1 | View | |
| 2009-11-09 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2009-11-09 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2009-11-09 | CLM |
Claims | 7 | View | |
| 2009-11-09 | REM |
Applicant Arguments/Remarks Made in an Amendment | 11 | View | |
| 2009-11-09 | XT/ |
Extension of Time | 1 | View | |
| 2009-11-09 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2009-11-09 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2009-11-09 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2009-06-08 | FWCLM |
Index of Claims | 1 | View | |
| 2009-06-08 | CTNF |
Non-Final Rejection | 21 | View | |
| 2009-05-13 | RCEX |
Request for Continued Examination (RCE) | 1 | View | |
| 2009-05-13 | XT/ |
Extension of Time | 1 | View | |
| 2009-05-13 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2009-05-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2009-05-13 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2009-05-13 | CLM |
Claims | 7 | View | |
| 2009-05-13 | REM |
Applicant Arguments/Remarks Made in an Amendment | 10 | View | |
| 2009-05-13 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2008-11-13 | CTFR |
Final Rejection | 18 | View | |
| 2008-11-13 | FWCLM |
Index of Claims | 1 | View | |
| 2008-07-02 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2008-07-02 | CLM |
Claims | 7 | View | |
| 2008-07-02 | REM |
Applicant Arguments/Remarks Made in an Amendment | 9 | View | |
| 2008-07-02 | XT/ |
Extension of Time | 1 | View | |
| 2008-07-02 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2008-07-02 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2008-07-02 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2008-01-02 | CTNF |
Non-Final Rejection | 18 | View | |
| 2008-01-02 | 892 |
List of references cited by examiner | 1 | View | |
| 2008-01-02 | FWCLM |
Index of Claims | 1 | View | |
| 2008-01-02 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2007-10-04 | RCEX |
Request for Continued Examination (RCE) | 1 | View | |
| 2007-10-04 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2007-10-04 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2007-10-04 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2007-10-04 | CLM |
Claims | 7 | View | |
| 2007-10-04 | REM |
Applicant Arguments/Remarks Made in an Amendment | 9 | View | |
| 2007-10-04 | XT/ |
Extension of Time | 1 | View | |
| 2007-10-04 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2007-10-04 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2007-05-04 | CTFR |
Final Rejection | 18 | View | |
| 2007-05-04 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2007-05-04 | FWCLM |
Index of Claims | 1 | View | |
| 2007-02-16 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2007-02-02 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 2 | View | |
| 2007-02-02 | CLM |
Claims | 6 | View | |
| 2007-02-02 | REM |
Applicant Arguments/Remarks Made in an Amendment | 8 | View | |
| 2006-11-03 | CTNF |
Non-Final Rejection | 18 | View | |
| 2006-11-03 | 1449 |
List of References cited by applicant and considered by examiner | 2 | View | |
| 2006-11-03 | 892 |
List of references cited by examiner | 1 | View | |
| 2006-11-03 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2006-11-03 | FWCLM |
Index of Claims | 2 | View | |
| 2006-10-30 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2006-09-15 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 5 | View | |
| 2006-08-21 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 2 | View | |
| 2006-08-21 | CLM |
Claims | 6 | View | |
| 2006-08-21 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2006-08-21 | RCEX |
Request for Continued Examination (RCE) | 1 | View | |
| 2006-08-21 | XT/ |
Extension of Time | 1 | View | |
| 2006-08-21 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2006-05-05 | CTFR |
Final Rejection | 20 | View | |
| 2006-05-05 | FWCLM |
Index of Claims | 2 | View | |
| 2006-05-05 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2006-02-13 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 2 | View | |
| 2006-02-13 | SPEC |
Specification | 2 | View | |
| 2006-02-13 | CLM |
Claims | 7 | View | |
| 2006-02-13 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2006-02-13 | XT/ |
Extension of Time | 1 | View | |
| 2006-02-13 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2005-10-19 | CTNF |
Non-Final Rejection | 20 | View | |
| 2005-10-19 | 892 |
List of references cited by examiner | 1 | View | |
| 2005-10-19 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2005-10-19 | BIB |
Bibliographic Data Sheet | 2 | View | |
| 2005-10-19 | FWCLM |
Index of Claims | 1 | View | |
| 2005-10-19 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2005-10-14 | SRNT |
Examiner's search strategy and results | 10 | View | |
| 2003-06-12 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 3 | View | |
| 2003-06-12 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2002-12-16 | TRNA |
Transmittal of New Application | 6 | View | |
| 2002-12-16 | DRW |
Drawings-only black and white line drawings | 3 | View | |
| 2002-12-16 | OATH |
Oath or Declaration filed | 4 | View | |
| 2002-10-15 | TRNA |
Transmittal of New Application | 3 | View | |
| 2002-10-15 | ADS |
Application Data Sheet | 3 | View | |
| 2002-10-15 | LET. |
Miscellaneous Incoming Letter | 2 | View | |
| 2002-09-27 | PEFN |
Pre-Exam Formalities Notice | 2 | View | |
| 2002-08-27 | TRNA |
Transmittal of New Application | 4 | View | |
| 2002-08-27 | ADS |
Application Data Sheet | 2 | View | |
| 2002-08-27 | SPEC |
Specification | 22 | View | |
| 2002-08-27 | CLM |
Claims | 6 | View | |
| 2002-08-27 | ABST |
Abstract | 1 | View | |
| 2002-08-27 | DRW |
Drawings-only black and white line drawings | 3 | View | |
| 2002-08-27 | OATH |
Oath or Declaration filed | 3 | View | |
| 2002-08-27 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2002-08-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-08-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-08-27 | WCLM |
Claims Worksheet (PTO-2022) | 1 | View |
Inventors
Mark J. Power
Carol Stream, IL
Anthony J. Dezonno
Bloomingdale, IL
Roger A. Sumner
Batavia, IL
Carlo Bonifazi
Woodridge, IL
Jeffrey D. Hodson
Wheaton, IL
Craig R. Shambaugh
Wheaton, IL
Mark J. Michelson
Elburn, IL
Robert P. Beckstrom
Bolingbrook, IL
Attorneys & Agents of Record
Classification
USPC
379/265.02
H04M3/5191
Prosecution
- Examiner
- ZEWARI, SAYED T
- Art Unit
- 2617
- Customer No.
- 24628
- Docket No.
- 6065-85063
- Confirmation No.
- 8594
Publication
- Pub. No.
- US20040042611A1
- Pub. Date
- 2004-03-04
No related applications found.
RELEASE OF SECURITY INTEREST
Recorded 2016-06-14
RELEASE OF SECURITY INTEREST
Recorded 2016-06-14
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2014-11-20
SECURITY INTEREST
Recorded 2010-06-29
ASPECT COMMUNICATIONS CORPORATION,
ASPECT SOFTWARE, INC.,
FIRSTPOINT CONTACT TECHNOLOGIES, LLC,
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
RELEASE OF SECURITY INTEREST
Recorded 2010-06-08
ASPECT COMMUNICATIONS CORPORATION,
ASPECT SOFTWARE, INC.,
FIRSTPOINT CONTACT TECHNOLOGIES, LLC,
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
RELEASE OF SECURITY INTEREST
Recorded 2010-06-07
SECURITY AGREEMENT
Recorded 2006-08-11
RELEASE OF SECURITY INTEREST
Recorded 2006-07-27
CHANGE OF NAME
Recorded 2006-06-22
SECURITY AGREEMENT
Recorded 2005-11-15
SECURITY INTEREST
Recorded 2005-11-02
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2004-09-01
from
MICHELSON, MARK J.
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2003-01-21
from
BECKSTROM, ROBERT P.,
BONIFZI, CARLO,
DEZONNO, ANTHONY,
POWER, MARK J.,
SHAMBAUGH, CRAIG R.,
HODSON, JEFFREY D.,
SUMNER, ROGER A.
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2003-01-02
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Quick Facts
- App. No.
- 10/228,980
- Filed
- 2002-08-27
- Pub. No.
- US20040042611A1
- Examiner
- ZEWARI, SAYED T
- Art Unit
- 2617
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