IP Library Granted Patent US 7,463,652
Granted Patent B2
US 7,463,652 · App. 10/601,229 · Granted Dec 9, 2008

System and method for notification of internet users about faults detected on an IP network

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Quick Facts
Patent No.
US 7,463,652
App. No.
10/601,229
Granted
Dec 9, 2008
Kind
B2
Abstract

The present invention is a system and method for rapid network failure detection, identification and notification to internet users. It is particular applicable to VoIP applications where such real-time problem identification is particular valuable. It reduces failure detection time by coordinating the sending frequency of RTP and RTCP packets. These incoming packets are monitored and the failure to receive a predetermined number in a specified time window indicates that a network problem has occurred. This problem is then promptly communicated to users of the system.

Claims (47)

1. A method for detecting a potential problem in the transmission of a sequence of packets via an Internet Protocol (IP) network, said transmission occurring from a signal origin point to a signal destination point, said method comprising the steps of:

(a) examining an original packet sequence to be sent from said origin point, said original packet sequence comprising periods of silence between packets to be transmitted, to determine one or more extended silence periods wherein said extended silence period exceeds a predetermined time duration;

(b) introducing a keep-alive signal packet into each of said extended silence periods thereby converting said original packet sequence into a modified packet sequence;

(c) transmitting said modified packet sequence over the IP network; and,

(d) detecting whenever at least one packet of said modified packet sequence has not been received at the signal destination point during a specified time interval,

wherein said original packet sequence comprises RTP packets and said keep-alive signal comprises RTCP packets.

2. The method of claim 1 wherein said keep-alive signal packet consists of a source description (SDES) RTCP packet with a source count (SC) of 0.

3. The method of claim 2 further comprising the step of notifying individual users at both the signal origin point and the signal destintation point of the potential problem with the IP network.

4. The method of claim 3 wherein said notification comprises the step of providing an estimated time to repair.

5. The method of claim 2 further comprising the step of notifying all individuals currently active on the IP network of the potential problem with the IP network.

6. The method of claim 2 further comprising the step of notifying all users on the IP network of the potential problem with the IP network.

7. The method of claim 1 wherein said IP network is administered by a network manager, and said method further comprises the step of notifying the network manager of the potential problem with the network.

8. The method of claim 7 wherein a plurality of transmissions of sequences of packets is sent via an identifiable routing path over the IP network, said routing path comprising multiple IP network components; said method further comprising the step of:

(e) detecting a plurality of potential problems; and,

(f) identifying a component common to said detected potential problems.

9. A method for detecting a potential problem in the transmission of a sequence of packets via an Internet Protocol (IP) network, said transmission occurring from a signal origin point to a signal destination point, said method comprising the steps of:

(g) introducing, at a fixed period, a keep-alive signal packet into an original packet sequence, thereby converting said original packet sequence into a modified packet sequence;

(h) transmitting said modified packet sequence over the IP network; and,

(i) detecting whenever at least one packet of said modified packet sequence has not been received at the signal destination-point during a specified time interval,

wherein said keep-alive signal comprises RTCP packets.

10. A method for notifying users of an IP network of a problem in the transmission of a sequence of packets on said IP network, said transmission occurring from a signal origin point to a signal destination point, said method comprising the steps of:

introducing a keep-alive signal packet into silence periods of an original packet sequence, thereby converting said original packet sequence into a modified packet sequence, wherein said keep-alive signal packet consists of a source description (SDES) RTCP packet with a source count (SC) of 0;

transmitting said modified packet sequence over the IP network;

(j) detecting whenever at least one packet of said modified packet sequence has not been received at the signal destination point during a specified time interval; and,

(k) notifying the users of said problem.

11. A system for detecting a potential problem in the transmission of a sequence of packets via an Internet Protocol (IP) network, said transmission occurring from a signal origin point to a signal destination point, said system comprising:

(I) means for examining an original packet sequence to be sent from said origin point, said original packet sequence comprising periods of silence between packets to be transmitted, to determine one or more extended silence periods wherein said extended silence period exceeds a predetermined time duration; (m) means for introducing a keep-alive signal packet into each of said extended silence periods thereby converting said original packet sequence into a modified packet sequence; (n) means for transmitting said modified packet sequence over the IP network; and, (o) means for detecting whenever at least one packet of said modified packet sequence has not been received at the signal destination point during a specified time interval,

wherein said original packet sequence comprises RTP packets and said keep-alive signal comprises RTCP packets.

12. The system of claim 11 wherein said original packet sequence comprises VoIP data.

13. The system of claim 12 further comprising a means for notifying individual users at both the signal origin point and the signal destination point of the potential problem with the IP network.

14. The system of claim 13 wherein said means for notification comprises a means for providing an estimated time to repair.

15. The system of claim 12 further comprising a means for notifying all individuals currently active on the IP network of the potential problem with the IP network.

16. The system of claim 12 further comprising a means for notifying all users on the IP network of the potential problem with the IP network.

17. The system of claim 16 wherein said IP networks is administered by a network manager, and said system further comprises a means for notifying the network manager of the potential problem with the network.

18. The system of claim 17 wherein a plurality of transmissions of sequences of packets is sent via an identifiable routing path over the IP network, said routing path comprising multiple IP network components; said system further comprising:

(p) means for detecting a plurality of potential problems; and,

(q) means for identifying a component common to said detected potential problems.

19. A system for detecting a potential problem in the transmission of a sequence of packets via an Internet Protocol (IP) network, said transmission occurrinq from a signal origin point to a signal destination point, said system comprising:

(r) means for introducing, at a fixed period, a keep-alive signal packet into an original packet sequence, thereby converting said original packet sequence into a modified packet sequence;

(s) means for transmitting said modified packet sequence over the IP network; and,

(t) means for detecting whenever at least one packet of said modified packet sequence has not been received at the signal destination point during a specified time interval,

wherein said keep-alive signal comprises RTCP packets.

20. A system for notifying users of an IP network of a problem in the transmission of a sequence of packets on said IP network, said transmission occurring from a signal origin point to a signal destination point, said system comprising:

means for introducing a keep-alive signal packet into silence periods of an original packet sequence, thereby converting said original packet sequence into a modified packet sequence, wherein said keep-alive signal packet consists of a source description (SDES) RTCP packet with a source count (SC) of 0;

means for transmitting said modified packet sequence over the IP network;

means for detecting whenever at least one packet of said sequence has not been received at the signal destination point during a specified time interval; and,

means for notifying the users of said problem.

Assignments (24)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
CONVERSION FROM CORP TO LLC Recorded May 12, 2009
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022677/0550 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC; AVAYA LICENSING LLC
To: AVAYA INC
Reel/Frame 021156/0082 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 21, 2003
From: KAREL, MARK J.; KRISHNAN, P.
To: AVAYA TECHNOLOGY CORP
Reel/Frame 014247/0569 →