IP Library Granted Patent US 7,564,954
Granted Patent B2
US 7,564,954 · App. 11/053,537 · Granted Jul 21, 2009

Form-based user interface for controlling messaging

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Quick Facts
Patent No.
US 7,564,954
App. No.
11/053,537
Granted
Jul 21, 2009
Kind
B2
Abstract

An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted on a messaging server of a network. The interface module pulls various user information from the messaging server, including information relevant to at least the network that includes the messaging server. A cache couples to the communication server and to the interface module to hold information from the communication server and/or the user information pulled from messaging server. The interface module directs a message from the messaging server and/or the cache to at least one device on the networks using the user information.

Claims (45)

1. A system comprising:

a messaging server that receives messages;

an interface that couples the messaging server to an email server of an email system and a client device of the email system;

a form-based user interface, wherein the messaging server causes a form including form data to be transferred to the client device via the email system, wherein execution of the form data generates the form-based user interface on the client device; and

a communication coupling between the client device and at least one of the interface and the messaging server, wherein the form data controls communications between the client device and the messaging server in response to at least one user selection via the form-based user interface, wherein the communication coupling is independent of the email system.

2. The system of claim 1 , wherein a structure of the form is native to the email system.

3. The system of claim 1 , wherein the form includes an embedded browser control for use in establishing the communication coupling.

4. The system of claim 1 , wherein the messaging server causes the form and form data to be stored on an email server.

5. The system of claim 4 , wherein the messaging server transfers the form to the client device via the email system.

6. The system of claim 4 , wherein an embedded browser control of the form establishes a coupling between the client device and at least one of the interface and the messaging server.

7. The system of claim 1 , wherein the form-based user interface is transferable via an electronic message from the email system, the form-based interface enabling actions on at least one of user information and message information by users of the client device.

8. The system of claim 7 , wherein the message information includes at least one of message contents and message description.

9. The system of claim 7 , wherein the messaging server caches at least one of the user information and the message information.

10. The system of claim 7 , wherein the email system stores at least one of the user information and the message information.

11. The system of claim 7 , wherein the actions include routing a message, playing a message, replying to a message, forwarding a message, generating an audio call, modifying the user information.

12. The system of claim 1 , wherein the form-based user interface includes at least one of a folder area, a contents area, and a tool bar.

13. The system of claim 12 , further comprising action buttons displayed in the tool bar, the action buttons controlling actions via the communication coupling on at least one of user information and message information.

14. The system of claim 12 , wherein a subfolder of the folder area includes a uniform resource locator, wherein selection of the subfolder establishes the communication coupling with the messaging server.

15. The system of claim 14 , wherein the form-based user interface further comprises a browser window that displays information of the messages, wherein the uniform resource locator launches the browser window on a display area of the client device.

16. The system of claim 1 , wherein the form-based user interface further includes a popup window displayed at the client device via the communication coupling, the popup window displaying at least one of selection information and status information of the messages.

17. The system of claim 1 , wherein a type of the message includes at least one of a voice mail type, an email type, a multimedia messaging system type, an instant messaging type, and a short messaging system type.

18. The system of claim 1 , wherein at least one of the messaging server and the interface further comprise a web server.

19. The system of claim 18 , wherein the web server provides the communication coupling with the client device independent of a connection of the email system.

20. The system of claim 1 , wherein the messaging server further comprises a plurality of applications including at least one voice application and at least one mobile application, wherein at least one voice browser couples the applications to a communications exchange.

21. The system of claim 1 , wherein the email system includes the email server coupled to a database and a communications network.

22. A system comprising:

a network including a messaging system coupled to a database, a client device, and a communications network;

a messaging communication server (MCS) that couples to the network;

an interface module that couples to the MCS and the messaging system;

a form-based user interface comprising form data, wherein the messaging system generates the form data in response to a message received from the MCS, wherein the messaging system transfers the form data and information of the message to the client device via the network; and

a communication coupling between the client device and at least one of the interface module and the MCS, wherein the communication coupling is independent of the messaging system, the form data controlling the communication coupling in response to at least one user selection via the form-based user interface.

23. A device comprising:

a messaging server that receives messages;

a form-based user interface (FBUI) that includes buttons, wherein the messaging server causes the FBUI to be transferred to a client device of a network using an electronic message transmitted via a first coupling that is a coupling of the network; and

a browser control embedded in the FBUI, wherein the browser control establishes a second coupling that couples the client device and the messaging server, wherein the second coupling is independent of the first coupling, the browser control transferring information of actions selected by a user via the buttons, wherein the messaging server applies the actions to at least one of user information and information of the messages.

24. The device of claim 23 , wherein the information of the messages includes at least one of message contents and message description.

25. The device of claim 23 , wherein the messaging server caches at least one of the user information and the information of the messages.

26. The device of claim 23 , wherein the network stores at least one of the user information and the information of the messages.

27. The device of claim 23 , wherein the actions include routing a message, playing a message, replying to a message, forwarding a message, generating an audio call, modifying the user information.

28. The device of claim 23 , wherein the form-based user interface includes at least one of a folder area, a contents area, and a tool bar.

29. The device of claim 28 , wherein a subfolder of the folder area includes a uniform resource locator, wherein selection of the subfolder establishes the second coupling.

30. The device of claim 29 , wherein the form-based user interface further comprises a browser window that displays information of the messages, wherein the uniform resource locator launches the browser window on a display area of the client device.

31. The device of claim 23 , wherein the form-based user interface further includes a popup window displayed at the client device via the second coupling, the popup window displaying at least one of selection information and status information of the messages.

32. The device of claim 23 , wherein a type of the messages includes at least one of a voice mail type, an email type, a multimedia messaging system type, an instant messaging type, and a short messaging system type.

33. The device of claim 23 , wherein the messaging server further comprises a web server.

Assignments (22)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
MERGER Recorded Oct 7, 2009
From: ADOMO, INC.
To: AVAYA INC.
Reel/Frame 023337/0087 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 7, 2005
From: FRIFELDT, HEINE; SHAFFER, ANTHONY; POTZE, WILLEM R.B.
To: ADOMO, INC.
Reel/Frame 016671/0323 →