IP Library Granted Patent US 8,208,410
Granted Patent B1
US 8,208,410 · App. 11/068,327 · Granted Jun 26, 2012

Systems and methods for implementing call waiting in multimedia devices

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Quick Facts
Patent No.
US 8,208,410
App. No.
11/068,327
Granted
Jun 26, 2012
Kind
B1
Abstract

A media portal is provided that is used to connect multimedia devices to other multimedia devices and content servers. When a call directed to a multimedia device busy in a call with the media portal is received, the media portal can provide a call waiting indication to the busy multimedia device without breaking the connection that is making the device busy. For example, if a first multimedia device is connected through the media portal to a content server providing streaming content of a football match, when a second device attempts to place a call to the first device, the media portal can provide a call waiting alert to the first device as part of, or as a substitute for, the delivery of the football match. Additionally the media portal can provide for the eventual connection of both devices while the previous call is still active.

Claims (28)

1. A method of implementing call waiting in a multimedia communications network, comprising:

routing a first multimedia call between a first multimedia device and a second device through a network server, wherein the multimedia communications network directs the first multimedia device to a media portal that provides multimedia content for the first multimedia call and wherein the first multimedia device maintains a single connection during the first multimedia call and cannot open additional multimedia connections during the first multimedia call;

detecting that a third device is attempting to place a call to the first multimedia device, wherein the network server determines that the first multimedia device is engaged in the first multimedia call with the second device and wherein the multimedia communications network is configured to direct the third device to a mail server in response to the determination;

prior to the third device being directed to the mail server, rerouting the call from the third device to the network server in response to detecting that the first multimedia device is engaged in the first multimedia call;

using the network server to connect the call to the media portal that is providing the multimedia content for the first multimedia call in order to configure a call waiting capability of the first multimedia device;

generating a call-waiting alert at the media portal in response to detecting that the first multimedia device is engaged in the first multimedia call with the second device and in response to detecting that the third device is attempting to place the call to the first multimedia device, wherein the media portal incorporates the call-waiting alert within the multimedia content provided during the first multimedia call;

providing the call-waiting alert to the first multimedia device from the media portal over the single connection through the multimedia communications network;

using the media portal to determine whether the call has been accepted through the provided call-waiting alert; and

using the media portal to convert the call to a second multimedia call in response to determining that the first multimedia device has accepted the call through the provided call-waiting alert.

2. The method of claim 1 , further comprising connecting the call from the third device to a mail system.

3. The method of claim 1 , further comprising connecting the third device to the network server.

4. A system for implementing call waiting in a multimedia communications network, the system comprising:

a server connected to the multimedia communications network and configured to control connection of calls between at least a first multimedia device, which sends and receives multimedia calls and multimedia content, and a second device, wherein the server is configured to:

route a first multimedia call between a first multimedia device and a second device through a network server, wherein the multimedia communications network directs the first multimedia device to a media portal that provides the multimedia content for the first multimedia call and wherein the first multimedia device maintains a single connection during the first multimedia call and cannot open additional multimedia connections during the first multimedia call;

detect that a third device is attempting to place a call to the first multimedia device, wherein the network server determines that the first multimedia device is engaged in the first multimedia call with the second device and wherein the multimedia communications network is configured to direct the third device to a mail server in response to the determination;

prior to the third device being directed to the mail server, reroute the call from the third device to the network server in response to detecting that the first multimedia device is engaged in the first multimedia call;

use the network server to connect the call, to the media portal that is providing the multimedia content for the first multimedia call in order to configure a call waiting capability of the first multimedia device;

generate a call-waiting alert at the media portal in response to detecting that the first multimedia device is engaged in the multimedia call with the second device and in response to detecting that the third device is attempting to place a call to the first multimedia device, wherein the media portal incorporates the call-waiting alert within the multimedia content provided during the multimedia call;

provide the call-waiting alert to the first multimedia device from the media portal over the single connection through the multimedia communications network;

use the media portal to determine whether the call has been accepted through the provided call-waiting alert; and

use the media portal to convert the call to a second multimedia call in response to determining that the first multimedia device has accepted the call through the provided call-waiting alert.

5. The system of claim 4 , wherein the third device connects to the first multimedia device through the media portal.

6. The system of claim 4 , further comprising a mail system to which the call from the third device is connected by the media portal.

7. The system of claim 4 , wherein the third device is connected to the network server.

8. The method of claim 1 , further comprising accepting a response from the first multimedia device, following receipt of the call-waiting alert, indicative of whether a user desires to accept the call from the third device.

9. The method of claim 8 , further comprising connecting the call from the third device to the first multimedia device through the network server, if the response indicates that the user desires to accept the call from the third device.

10. The method of claim 8 , further comprising connecting the call from the third device to a mail system, if the response indicates that the user does not desire to accept the call from the third device.

11. The system of claim 4 , wherein the server is further configured to connect the call from the third device to the first multimedia device through the network server in response to receiving a response from the first multimedia device.

Assignments (18)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 3, 2014
From: RADVISION LTD
To: AVAYA, INC.
Reel/Frame 032153/0189 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 9, 2005
From: HAGENDORF, PIERRE
To: RADVISION LTD.
Reel/Frame 016208/0407 →