IP Library Granted Patent US 9,280,758
Granted Patent B2
US 9,280,758 · App. 11/612,692 · Granted Mar 8, 2016

Method and apparatus for managing membership of dynamic virtual groups

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Quick Facts
Patent No.
US 9,280,758
App. No.
11/612,692
Granted
Mar 8, 2016
Kind
B2
Abstract

A method and system is provided that may be used to dynamically modify membership of a collaboration group participating in a collaboration session using dynamic situational information associated with collaboration session and/or collaboration group member candidates. The dynamic situational information may include collaboration session information, environmental information and context information. A change in collaboration session purpose may trigger a modification of group membership in accordance with a concomitant change in group membership criteria. A change of situational information associated with any group member candidate may trigger the modification of group membership, to add or delete the candidate from the group. The method and apparatus of the present invention may advantageously be embodied in a service that is used by existing communication and collaboration systems to enhance workflow efficiency by exploiting system knowledge to improve the use of resources, reduce the incidence of errors and eliminate redundancy.

Claims (35)

1. A computer program product, comprising a non-transitory computer usable medium having a computer readable program code embodied therein, said computer readable program code adapted to be executed to implement a method for managing membership in a collaboration session, said method comprising:

selecting candidates from a plurality of group candidates to become associated with the collaborative session based on situational information associated with collaborative purpose and contextual information associated with the group candidates;

associating the selected group candidates with the collaboration session;

monitoring situational information associated with collaborative purpose to detect a situational trigger; and

selectively modifying membership of the collaborative session in response to the situational trigger by adding an unassociated group candidate as a member or removing an associated group candidate as a member without terminating the collaboration session.

2. The method of claim 1 wherein the situational information includes at least one of collaboration session characteristics and environmental information.

3. The method of claim 2 wherein the situation trigger is a change in collaboration session characteristic that affects group membership criteria.

4. The method of claim 2 wherein the situational trigger is a change in environmental information associated with the collaboration session.

5. The method of claim 2 wherein the contextual information includes at least one of a role of the group candidate, a status of the group candidate and a location of the group candidate.

6. The method of claim 1 further comprising identifying membership criteria for a new session, the new session related to the collaboration session, and wherein the membership criteria of the new session includes at least one of the group candidates of the collaboration session.

7. The method of claim 6 , wherein the membership criteria of the new session includes a new group candidate in the new session, the new group candidate being in addition to group candidates of the collaboration session.

8. The method of claim 7 wherein the membership criteria of the new session includes fewer than all of the group candidates of the collaboration session in the new session.

9. The method of claim 1 wherein the step of selectively modifying a membership automatically modifies membership of the collaboration session.

10. The method of claim 1 wherein the step of modifying membership forwards a notification of change in membership to a manager of the collaboration session.

11. The method of claim 1 wherein the group candidate is selected from a group including a human, animal and inanimate resource.

12. The method of claim 1 wherein the step of selectively modifying a membership operates in response to one of a policy, inference algorithm and heuristic.

13. The method of claim 1 wherein the situational trigger is a new task or a change in an existing task.

14. An apparatus for controlling group candidate membership in a collaboration session includes:

means for selecting candidates from a plurality of group candidates to become associated with the collaborative session based on situational information associated with collaborative purpose and contextual information associated with the group candidates;

means for associating the selected group candidates with the collaboration session;

means for monitoring situational information associated with the collaborative purpose;

event detection logic for detecting changes to the situational information and

membership modification logic for selectively modifying membership of group candidates in response to detection of a change by the event detection logic by adding an unassociated group candidate as a member or removing an associated group candidate as a member without terminating the collaboration session.

15. The apparatus of claim 14 wherein the contextual information includes at least one of a role of the group candidate, a status of the group candidate and a location of the group candidate.

16. The method of claim 15 wherein the event detection logic detects a change in at least one of collaboration session characteristics and environmental information.

17. The method of claim 15 wherein the event detection logic detects a change in collaboration session characteristic that affects group membership criteria.

18. The method of claim 15 wherein the event detection logic detects a change in environmental information associated with the collaboration session.

19. The apparatus of claim 14 wherein the membership modification logic selectively deletes group candidates from the collaboration session.

20. A computer program product, comprising a non-transitory computer usable medium having a computer readable program code embodied therein, said computer readable program code adapted to be executed to implement a method for controlling group membership in each of a plurality of collaboration sessions, said method comprising:

detecting a triggering event, the triggering event being associated with a change in purpose, scope, workflow, duration, or membership criteria of one of the plurality of collaboration sessions; and

selectively modifying group membership of the plurality of collaboration sessions in response to the triggering event by adding an unassociated group candidate as a member or removing an associated group candidate as a member without terminating the collaboration sessions.

21. The method of claim 20 wherein the step of detecting a triggering event includes the step of detecting a change in environmental information.

22. The method of claim 20 wherein the step of selectively modifying further operates in response to task information, the task information being associated with the plurality of collaboration sessions.

23. The method of claim 22 wherein the task information comprises historical information.

24. The method of claim 22 wherein the step of selectively modifying group membership operates to modify a first group membership of a first collaboration service by performing at least one of adding the group candidate to the first group membership, deleting the group candidate from the first group membership, deleting the first group membership, merging the first group membership with a second group membership and generating a sub-group within the first group membership.

Assignments (21)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 023892/0500 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA INC.
Reel/Frame 060878/0001 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
RELEASE OF SECURITY INTEREST Recorded Jan 11, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.
Reel/Frame 045045/0564 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 5, 2010
From: AVAYA INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 023905/0001 →
SECURITY AGREEMENT Recorded Feb 4, 2010
From: AVAYA INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 023892/0500 →