IP Library Granted Patent US 7,675,411
Granted Patent B1
US 7,675,411 · App. 11/676,685 · Granted Mar 9, 2010

Enhancing presence information through the addition of one or more of biotelemetry data and environmental data

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Quick Facts
Patent No.
US 7,675,411
App. No.
11/676,685
Granted
Mar 9, 2010
Kind
B1
Abstract

One or more of telephony functions and communication routing management are controlled by one or more of presence information, environmental information and physiological information. An analysis of the one or more of presence information, environmental information and physiological information is compared with a profile and the one or more of telephony functions and communication routing modified in accordance with a rule set associated with the profile. The environmental and physiological information can be acquired by a communications device associated with a person or through the communications device communicating with one or more dedicated environmental or physiological sensors.

Claims (40)

1. A telephone function modification method comprising:

obtaining physiological information from one or more individuals associated with an endpoint;

analyzing, by a processor, one or more of the physiological information, callee presence information and environmental data associated with the callee to determine whether the callee desires to receive a call;

modifying a telephony function selected from a plurality of telephony functions based on the analysis; and

selecting one of a plurality of termination destinations for a communication based on the analysis of the physiological information, and one or more of the callee presence information and the environmental data, to include the modified telephony function.

2. The method of claim 1 , wherein the physiological information is one or more of heartbeat information, blood pressure information, temperature information, activity information, and physiological status data about a callee.

3. The method of claim 1 , wherein the telephony function is one or more of ringing a phone, forwarding a call, forwarding a call to mail, returning a message to the caller, returning a custom message to the caller, adjusting a communications device functionality, terminating a call, routing a call to another endpoint, managing a media type and automatic routing.

4. The method of claim 1 , further comprising determining if a media type is available and modifying the telephone function based on the determining step.

5. The method of claim 1 , further comprising determining if a preferred media type is available and one or more of modifying the telephone function based on the determining step and forwarding a message.

6. The method of claim 1 , further comprising routing the communication to the termination destination.

7. The method of claim 1 , further comprising comparing the physiological information to a profile associated with a callee.

8. The method of claim 1 , further comprising managing a profile that is used to assist with the analysis of the physiological information.

9. A communication control system comprising:

a data conversion module configured to obtain physiological information associated with one or more individuals associated with an endpoint;

an analysis module configured to analyze the physiological information to determine whether a callee desires to receive a call;

a telephony function control module configured to modify a telephony function selected from a plurality of telephony functions based on the analysis; and

a communication routing determination module configured to select one of a plurality of termination destinations for a communication based on the analysis of the physiological information, to include the modified telephony function.

10. The module of claim 9 , wherein the physiological information is one or more of heartbeat information, blood pressure information, temperature information, activity information, and physiological status data about a callee.

11. The module of claim 9 , wherein the telephony function is one or more of ringing a phone, forwarding a call, forwarding a call to mail, returning a message to the caller, returning a custom message to the caller, adjusting a communications device functionality, terminating a call, routing a call to another endpoint, managing a media type and automatic routing.

12. The module of claim 9 , further comprising a multimedia communication module configured to determine if a media type is available and to modify the telephone function based on the determining step.

13. The module of claim 9 , further comprising a multimedia communication module configured to determine if a preferred media type is available and to one or more of modify the telephone function based on the determination and to forward a message.

14. The module of claim 9 , further comprising a controller adapted to route the communication to the termination destination.

15. The module of claim 9 , further comprising a profile module configured to compare the physiological information to a profile associated with a callee.

16. The module of claim 9 , further comprising a profile module that manages a profile that is used to assist with the analysis of the physiological information.

17. The module of claim 9 , wherein the analysis module is further configured to analyze environmental information associated with the endpoint.

18. A telephone function modification method comprising:

obtaining one or more of environmental information and physiological information associated with one or more individuals proximate to an endpoint;

analyzing, by a processor, the one or more of environmental information and physiological information to determine whether a callee desires to receive a call;

modifying a telephony function selected from a plurality of telephony functions based on the analysis; and

selecting one of a plurality of termination destinations for a communication based on the analysis of the one or more of environmental information and physiological information to include the modified telephony function.

19. The method of claim 18 , wherein the environmental data is one or more of light, temperature, sounds, noise, acoustic analysis, global positioning system information, time, motion, event occurrence and status or presence information related to one or more of other persons and communications devices.

20. The method of claim 18 , wherein the physiological information is one or more of heartbeat information, blood pressure information, temperature information, activity information, and physiological status data about a callee.

21. A telephone function modification method comprising:

obtaining one or more physiological measures of at least a called party;

obtaining at least one of:

measures of environmental information associated with a called party's endpoint, and

one or more characteristics of a calling party; and

analyzing, by a processor, the called party's physiological information in combination with one or more of the environmental information and the characteristics of the calling party to determine whether the called party desires to receive a call;

modifying a telephony function based selected from a plurality of telephony functions on the analysis; and

selecting one of a plurality of termination destinations and response for a communication based on the analysis.

Assignments (23)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 20, 2007
From: MICHAELIS, PAUL ROLLER; THOMAS, MICHAEL J.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 018909/0012 →